Sweepstakes Casino 🎰 | 1,000+ games | Real SC prizesNo purchase needed. New games weekly.🦊 Follow for exclusive promos | 18+
Written by the business, not verified by us.
Is Bankrolla legit?
Bankrolla (www.bankrolla.com) has a 2.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 56% of reviews are 1 star, a relatively high share; The business has replied to 93% of negative reviews. Last updated 2026-08-25.
Huge RIP OFF do NOT waste your money! 💸
1st off I have been playing online casino and sweepstakes for years. I’ve never run into such a circus 🎪 red tape BS. I went through the normal process of verifying who I was with my drivers license and a bank statement. I used a credit card to make a purchase and I like many people have a digital wallet with a few credit cards in them. They are asking me for a copy or a credit card or credit card statement for an account that does not exist. I sent them
so much information, copies of 3 credit cards and even told their team why do you need this information to process a redemption, which by the way is in the way of a credit card credit not funded to a checking account like most sweepstakes companies. Rude, didn’t care, as I pointed out, you had no problem charging me but you can’t process a small redemption and you are asking me to provide proof that does not exist. I hope I can save someone some heartache and money. Scammers and dirty dirty, STAY FAR AWAY!!!
Absolutely terrible and crooked, crooked platform. I’ve won big on this site before (like $1,000) and was always paid within a week or so but not this time. I won $495 on 7/21/26 and STILL HAVE NOT BEEN PAID. My redemption can still be “cancelled” on my end/ never approved by Bankrolla. I am a VIP player. My “VIP manager” has been monitoring the process of my redemption apparently. But it truly feels like they’re playing allllllll in my face. About 10 days after I initially submitted the redemption, I got an email saying it was “cancelled due to a technical Error and to resubmit”. So I did. They keep telling me there’s nothing else I need to do on my end and to be “rest assured; my redemption is in que to be processed.” And I’ll be issued a 1099MISC for this….HA!!!!!!!!!! What a scam. When I email asking for updates, the support agents claim they are not part of the “payments team” and will never give me the contact information for the actual “payments team”. Oh and if you even TRY to open a game while your redemption is in the NEVER ENDING “pending” loop, you will get pop ups prompting you to cancel your redemption and PLAY MORE. LOL. They will not get another dime from me.
They advertise 24-48 redemptions. First one took 30 days, after multiple mysterious cancelations for “technical issues.” And now it’s been a week for my second. When you want to play while you wait, they spam you offering to cancel your own redemption so you can’t even use the site. There are better options. Don’t waste your time on this one.
I was invited via email. I accepted the invite and starting playing on the platform. The games are fun and affordable. I won a small amount , I cashed out just to see if it wasn’t a scam. I did verification all went through. I cashed out in bitcoin to my Cash App . To my surprise it took like 7 hours or so to come to Cash App. So I was excited finally got a legit platform. I cashed out again 100 it paid out. I started investing more money next I won 1200.00 . I notice it’s been a week and my redemption kept in redeeming making me start requesting over and over again.I talked to live chat said to email customer service Upon talking to customer service they asking for verification again it keep saying error . I finally got a text saying they don’t serve Louisiana Mind you I got verified then face recognition and proof of address and everything approved and cashed out several times before now all of a sudden it’s a big amount now yall don’t deal with Louisiana wow you guys need to really be careful of some of these regular people willing to take your money and not pay your winnings please I wouldnt recommend this platform Boooo
Still 21 days later and no $1000 withdrawal…I’m trying to be patient because I have $4000 more to redeem… I won’t be playing on bankrolla until this money is processed. will update when I receive anything
Reply from Bankrolla2026-08-24
Thank you for taking the time to update your review. We’re sorry to hear that your redemption has taken longer than expected, especially after waiting 21 days.
We understand your decision to wait until your current redemption is processed before continuing to play.
We appreciate your patience and hope to provide you with a resolution soon.
Best regards,
Bankrolla Team
I got up to 1000 SC and slowly but surely lost it all because they had to verify me when I’ve already been verified three separate times every time I’ve won a big amount. They just want to delay redeeming so that you give it back. I would not recommend this site to anyone they are greedy and they use dirty tricks to keep you from winning. If you do Win big good luck getting it. You probably will not. Customer support was very little help. All they kept saying was the obvious that I already knew no real help was given.
Reply from Bankrolla2026-08-24
Thank you for taking the time to share your feedback. We’re sorry to hear that the verification and redemption process left you feeling frustrated and disappointed.
Verification may sometimes be required again when additional information is needed as part of an account review. We understand that having to complete verification more than once can be frustrating, and we’re sorry that our support responses did not provide the assistance or clarity you were looking for.
We appreciate you sharing your experience, and we’ll take your feedback into consideration as we continue working to improve our processes.
Best regards,
Bankrolla Team
Wost casino ever, ive was using it for a fee months and i finally bout a small package and won, when i tried to redeem they denied and told me i have two accounts. They wouldnt give me any other details and cant give me a legit answer besides referencing different rules everytime which make me think they just dont want to payout , but they will take your money
Reply from Bankrolla2026-08-24
Hello,
Thank you for sharing your feedback. We’re sorry to hear that you’re disappointed with the outcome of your account review.
We understand this may not be the resolution you were hoping for, and we appreciate you taking the time to share your experience.
Best regards,
Bankrolla Team
Turn around time for redemption took far too long, a month a half i waited for my redemption. But, I did finally receive it. Thank you!
Reply from Bankrolla2026-08-20
Hello,
Thank you so much for your review. We’re sorry to hear that your redemption took longer than expected, but we’re glad to hear that you ultimately received it. We appreciate your patience throughout the process and are grateful that you took the time to share your experience.
Best regards,
Bankrolla Team
no issues with registration or login. everything worked from the first try. withdrawal request was simple too
Reply from Bankrolla2026-08-24
Thank you so much for sharing your experience! We’re thrilled to hear that you’ve been having fun on Bankrolla, that our support team has been helpful, and that your redemptions have been processed quickly.
We truly appreciate your support and are glad to have you as part of the Bankrolla community. We hope you continue to enjoy the games!
Best regards,
Bankrolla Team
Probably one of the worst payout times I’ve had. Take too long to verify you. They claimed I used a debt card with the last 4 digits of a card that I have never used or had. Showed proof and they accepted me THEN payouts been more than 3 days already and it’s still being “processed”
1 star and far one of the worst payouts out there
Reply from Bankrolla2026-08-20
Hello,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the verification and redemption process has been frustrating. We understand how disappointing it can be to wait for verification to be completed and then experience additional delays with your redemption.
Best regards,
Bankrolla Team
My VIP manager said it would be smooth this time , no issues
See bankrolla only lets you redeem $1000 at a time. I won $5,200 in playing a few games in a night. I started to redeem on July 16th. It is now August 17, and I have only gotten $1,720 of it so far. Now for a week I have been waiting on the 3rd. Redemption for $900.00 and every day I here excuses of why it hasn't come yet. But every day they say " just a bit longer", "I no your frustrated", etc... I do believe that they try and hold you out so you spend it all back to them playing. They say on there site 12 to 48 hours for a redemption. I also am one of there so called VIP players, that means nothing, trust me. In the beginning they did pay some what quick but then this seems to happen just like I have read from others, just be weary.
Reply from Bankrolla2026-08-19
Hello,
Thank you for taking the time to share your feedback. We’re sorry to hear that your recent redemption experience has been frustrating, especially after having a smoother experience previously. We understand how disappointing it can be to wait longer than expected and receive repeated updates without the resolution you’re looking for.
Best regards,
Bankrolla Team
Update from my previous review. I still don’t have my redemption. I’m still receiving the same automated responses. Honestly this casino needs 1 stars. I’m convinced the people who have good things to say are either just very very lucky or bots.
Reply from Bankrolla2026-08-19
Hello,
Thank you for taking the time to update your review. We’re sorry to hear that your redemption is still unresolved and that you’ve been frustrated by the responses you’ve received. We understand how disappointing it is to continue waiting without the resolution you’re looking for.
Best regards,
Bankrolla Team
Absolutely wonderful super fun to play always helpful and the payouts come super quick
Reply from Bankrolla2026-08-24
Thank you so much for sharing your experience! We’re thrilled to hear that you’ve been having fun on Bankrolla, that our support team has been helpful, and that your redemptions have been processed quickly.
We truly appreciate your support and are glad to have you as part of the Bankrolla community. We hope you continue to enjoy the games!
Best regards,
Bankrolla Team
Horrible redeem time. I have been waiting for 2 weeks. I signed up with a promotional email I got and purchased a few packs, I ended up trying to cash out $400. It was rejected because I had to verify my cards. Once that was done, I submit another request. It has been 2 weeks, and now all they are saying is that it has been escalated to the department. I want my redeem. I will remove this or at least update it once I get my redeem.
Reply from Bankrolla2026-08-17
Hello,
Thank you for taking the time to share your feedback.
We're sorry to hear about the extended wait you've experienced with your redemption. We understand how frustrating it can be.
For privacy and security reasons, we're unable to discuss account-specific details here. Please reach out to our Live Chat team or contact us at [email protected], and we'll do our best to review your concerns and assist you further.
Best regards,
Bankrolla Team
Well I redeem 250 on AuguBut ist 6th at 11:57 pm. Then i made a purchase for 39.99 at 12:45 am Aug. 7th They rejected they claim i canceled it! ( Lie) Because I contacted them asked how to redeem. I FO believe it was Phill that I was chatting with. Then I turned around at 2:39 am August 7th redeemed 200. Now they did pay that out. Then August 10th 11:45pm redeemed 100 reject i purchased 89.99 August 10th at 11:46 then 11:47 again redeem 100 rejected August 11th redeemed 700 at 8:15pm rejected went on to purchase on the 11th 49.99 at 8:17 pm & 10:04pm & 19:99 @ 11:24pm. Was rejected my fat finger hit wrong card #On August 12th purchased 39:99 @ 12:09am again my fat finger hit the wrong# was rejected & 2:54am that was good. Then on August 12th I redeemed 800.00 at 8:50am & guess what they sent a email to verify my cards. Which i was asked ti only show 1st 4 & last 4 numbers which I did. Shortly I received a email that the verification was good & it would be processed. Well here it is August the 16th and all i have been getting is the run around. That they are working on it. It is under review or that they are experiencing a high volume. This us everyday. 🤣
Reply from Bankrolla2026-08-17
Hello,
Thank you for taking the time to share your detailed feedback.
We're sorry to hear about the difficulties you've experienced with your redemption requests. We understand how frustrating it can be to complete the requested verification and still be waiting for an update on your current redemption.
For privacy and security reasons, we're unable to review or discuss account-specific details here. Please reach out to our Live Chat team or contact us at [email protected] so our team can take a closer look at your case and assist you further.
Best regards,
Bankrolla Team
Redemptions are non existent. I've been waiting on a 1,000 redemption for a month now. My 1st attempt I was kicked out line because of a "technical error", then I was asked to cancel my 1nd request and resubmit because the changed payment companies, third I was denied with no explanation.
I've spoken with Olivia, Phil and Mike many times. They all start off with polished chatbot like responses but if you get really mad they start responding with answers like "k" and "I don't know".
All they do is talk in circles around you. No real answer. I contact them everyday and the same experience every time. When asked to be escalated to a supervisor or manager they so nothing. I wouldn't be surprised if all this is just a teenager in a basement messing with us.
Avoid this place like the plague.
Reply from Bankrolla2026-08-19
Hello,
Thank you for taking the time to share your feedback. We’re sorry to hear about your frustrating experience with the redemption process and the repeated issues you encountered. We also understand your concerns regarding the support experience and appreciate you bringing this to our attention.
Best regards,
Bankrolla Team
