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Construction & Manufacturing

Bolt Depot

Claimed

200 reviews

4.8200 reviews
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About Bolt Depot

Data updated
Website
www.boltdepot.com
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Last 12 months
4 reviews
Replies to negative
100% (3/3)
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About this business

At Bolt Depot we don't believe in transferring you to a different department, making you wait for a manager, or having you jump through hoops to correct a problem.Each of our customer service representatives goes through extensive training on our entire fastener line as well as how to fix any problems you may have. All you need to do is call us toll free at 1-866-337-9888 and we will take care of everything. Our strong guarantee demands it.Just the way it should be.

Written by the business, not verified by us.

Is Bolt Depot legit?

Bolt Depot (www.boltdepot.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-09-06.

What people say

Issue with hardware coating

Ordered very small quantity of m18 bolts and hardware. Asked for matching zinc plating and received clear zinc for the hardware and yellow for bolts. Not worth shipping the bolts back as I have to ship back at my own expense. I had to source clear zinc bolts elsewhere. Not very happy considering I asked for matching bolts and hardware in the instructions as directed by them.

Reply from Bolt Depot2025-07-18

Max, I'm sorry the bolts and washers didn’t arrive in the color you were expecting. We had a note on the order from a conversation between you and one of our customer service representatives that made us think either zinc finish would be acceptable, so we shipped the finish we were able to source at that time. That said, we stand by our 100% satisfaction guarantee, so I’ve gone ahead and issued a full refund for your order. Matt DiCicco Bolt Depot Customer Service Manager

This DIY'er appreciates Bolt Depot.

Excellent selection especially of hard to find hardware. No requirement to make a minimum order of your hardware; if you need just 10, no need to order 100! VERY impressive packaging of the items I received. Each product arrived in separate, very well labeled plastic bags, with clear identification of contents, even giving wrench size required. Plastic bags are re-sealable, nice touch, and also have an 'offset" opening, so there is less fumbling to open the plastic bags. Labels on the plastic bags are informative, no abbreviations, and the product labels peel off easily if you want to use them for labels on your parts bins. Easy ordering on-line, order arrived promptly, and the order received was 100% accurate. Thanks, Bolt Depot!

Bolt Depot Bailed Me Out

I needed 3" brass bolts, #6-32. The "big box" stores, of course, don't sell this size. I made 2 wood Santa Fe style towel bars for a remodeled "southwestern" theme bathroom. I didn't want shiny steel bolts. I had to use toggle bolts to secure the towel bars, The brass bolts screwed into each spring wing toggle. The towel bars are now perfectly mounted. I am happy and grateful that Bolt Depot processed my order for 4 bolts. It allowed me to complete my project. I am keeping the receipt handy so that I remember to order from them in the future.

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