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Construction & Manufacturing

Bolt Depot

Claimed

200 reviews

4.8200 reviews
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About Bolt Depot

Data updated
Website
www.boltdepot.com
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Last 12 months
4 reviews
Replies to negative
100% (3/3)
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About this business

At Bolt Depot we don't believe in transferring you to a different department, making you wait for a manager, or having you jump through hoops to correct a problem.Each of our customer service representatives goes through extensive training on our entire fastener line as well as how to fix any problems you may have. All you need to do is call us toll free at 1-866-337-9888 and we will take care of everything. Our strong guarantee demands it.Just the way it should be.

Written by the business, not verified by us.

Is Bolt Depot legit?

Bolt Depot (www.boltdepot.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-09-06.

What people say

Great turn around time

We started buying a lot of bolts this past year. It’s always very easy to order. I’ve been very happy. I almost always get a email the afternoon that I’ve ordered saying it’s already shipped. Last week I needed something overnighted with only 30 minutes left in the day I had placed an order. It was a holiday. I had to cancel within 15 minutes because I was given the wrong item from our guys. I was able to cancel and have a new order shipped very quickly. I’ve been very happy with how quickly we can get things turned around from you guys. Thanks.

Efficient and quick

I absolutely love being able to find all my fastener needs - and then some - in one place. And the prices beat the heck out of running to a big box store or local hardware store (if they even have want I want in stock). I just have to plan ahead for my various projects. My orders have been picked, packed and shipped within a day and arrived safely at my home.

Slow to ship

Small order placed 12/23/2024 and didn't ship until 12/26/2024. Website claimed business open half day 12/24/2024 so expected order to ship but it did not. *Edit: Bolt Depot website listed the order as "shipped" on 12/26/2024

Reply from Bolt Depot2024-12-31

Gary, I am sorry to hear that your package may be delayed. We did hand off the package to the United States Postal Service on the 24th before we closed but typically this time of year during the holidays USPS can be a bit delayed on moving packages through their network. Their website is showing the package will be delivered this Thursday after the holiday. Jason Bourque Bolt Depot Customer Service

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