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Shopping & Fashion

Buykud

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656 reviews

3.1656 reviews
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About Buykud

Data updated
Website
www.buykud.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
84 reviews
Replies to negative
37% (101/275)
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About this business

Clothing is all the women need,and high quality clothing is which women pursue. So we was founded to produce the great clothing for women both beauty and comfortable.Over the last 9 years, Buykud has perfected the synergy between fashion and natural. We take the body comfortable for the primary things that we produce the clothing almost with natural fabric such as linen,cotton,silk etc.. In order to provide more loose comfy and retro clothes to those who love it, We also adopt the original method to dye beautiful color of the clothing. Each item in Buykud range is specifically designed to the fashion man and women. We provide the best sustainable fabric clothing to ensure the women who dress it is comfortable. We always looking for the ideals of the fashion trend to offer more fancy clothing for you.With Buykud, you can be sure that quality, practicality and perfection are never compromised.

Written by the business, not verified by us.

Is Buykud legit?

Buykud (www.buykud.com) has a 3.1 out of 5 rating on OK.one, based on 656 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 30% give 1 star; The business has replied to 37% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the unique designs, comfortable natural materials, and wide variety of pleasant apparel choices available for daily wear. Many buyers frequently mention that their shipments arrive safely, accompanied by detailed tracking information that makes package monitoring very easy. However, some customers also noted recurring issues regarding poor product quality, incorrect sizing that failed to match descriptions, and significant delivery delays. People additionally experienced frustrating return processes and completely unhelpful support teams when attempting to resolve problems or secure refunds. Several reviewers expressed disappointment over items looking different from promotional photographs and experiencing unpleasant chemical odors upon arrival.

Auto-generated from all reviews of this business. For reference only.

What people say

No response…. But take your money!

I ordered 2 items a little over a week ago…. No tracking info yet… I emailed them numerous times …. No response… I will work with my credit card/bank and report them!! Learned my lesson to do more research on these type websites before ordering!!! Check with the BBB

Item not as described, slow delivery and difficult return.

I ordered a pair of trousers and they arrived over a month later. They were a different colour to what was shown on the website and the plaid pattern was barely visible, so I asked for a return. That bit was straight forward, but as they weren’t as advertised I asked for postage costs to refunded as well. From there I got several offers over many days of 40% refunds, ordering another item for the same value etc, but all I wanted was my money back and to return the item. After increasingly firm emails I finally got a refund for the item and postage, but with no instructions for sending the item back. All a bit of a waste of time and fabric and I won’t be making the same mistake again.

Customer service is appalling!

I have bought from Buykud over 10 years, initially through Amazon then direct. I would not lable the clothes as plus size just loose garments. They vary considerably and I think this sizing is just to accomidate the European Market. I've had garments with flaws that I've over looked against the hassle of returns. I made an order on Dec 20th 2025 and 6 weeks later still not sign. The garment was out of production when I enquired. I asked for a refund and was offered the choice of 3 garments to choose a replacement! It has taken numerous repeat requests for a full refund ... I kept getting promotional emails and replied to everyone asking for my refund! They then replied that they were going to produce the garment again but could I wait another 6 - 8 weeks? Really do they seriously expect me to wait again. I had to repeat my request for a refund and finally it was done direct to my PayPal account. Why could they not do this in the first instance rather than annoy a good customer? Never again!

Problems returning the package

I bought a sweater a few months back and I was satisfied with the purchase (quality ok, colours a bit darker than in the image). In January I bought another sweater, but it didn't fit me, again the colours were much darker than in the image. I requested a return, they didn't provide me with the return address, I had to contact them several times, in the end I received an answer within 1 minute of me sending my email, which tells me it was a bot I was talking to and not a person. They provided me with a German return address (I live in Portugal) and instructed me to use a "Buykud return portal". When I used the portal, it said my item was 'non-returnable' even though I was within the 30 day return window. When I told them what happened and asked whether I should still send it to the German address they gave me (asking whether they could guarantee that I would receive the refund), I again received the answer within one minute, confirming that I will receive the refund and again pointing me to the Buykud return portal (where my item is flagged as non-returnable). Since I don't trust them at this point that I will ever see the refund and sending the package from Portugal to Germany would be expensive, I decided to keep the sweater even though it doesn't fit me. Do not recommend.

I was nervous to order..

I was nervous to order... based off this site and other reviews online. I'm 2XL-3XL normally at Old Navy, I enjoy the oversized/street wear style clothes, and have psoriasis so I can only wear cotton/natural. I'm extremely impressed. The clothes are extremely good quality, fully cotton, thick and quality materials. They fit perfectly, and are even oversized on me which is the desired style. I paid $20 for the fast shipping, and I live in Atlantic Canada. They shipped Dec. 30th, and arrived Jan 6th, even through the Chinese New Year (their biggest holiday). 8 days across the entire planet isn't bad. I ordered a dress, which is the only thing that fit a bit odd (tight neck); so I would stick to the street wear styles, or review the cut carefully (it's just as pictured). 100% in love and will be ordering again.

A site to be avoided

A site to be avoided. Do not order from here. No ability to return items. You have to send them an email to say why you don't want to keep the items (so that they can send you a return address) and you have no response - 2 emails sent and it's been 3 weeks! 200 euros lost. *Update: since writing this review last night I got a response to my last two emails, but no return address for the items, which is what I requested - they have to send you one via email. It would seem they are stalling my return application so that it will take longer than 30 days, so that I won't be eligible for a refund! Beware!!!!!

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