CarTrawler (www.cartrawler.com) has a 4.3 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Dear Gretna,
We are very sorry to hear about your extended wait at the reception desk. We understand how frustrating this must have been for you, and we are reviewing the supplier's procedures to prevent such delays in the future. We appreciate you bringing this to our attention.
Best Regards.
Mahmoud
Helpful, friendly staff, no waiting, nice car, good price
Reply from CarTrawler2026-07-26
We're so pleased to hear that our staff was helpful and friendly, and that you experienced no waiting. It's wonderful that you found the car nice and the price good. Thank you for your positive feedback!
Thank you for your wonderful review! We're so pleased to hear that you found our service to be good and convenient. Your positive feedback means a lot to us.
K
Keith · 4 reviews · Verified · Experienced 2026-07-26 ·
★★★★★
Amazing service
Amazing service, very quick professional car was amazing
Reply from CarTrawler2026-07-26
We're delighted to hear that you experienced such amazing and professional service, and that you were so pleased with the car. Thank you for your wonderful feedback!
We're happy to hear you found our staff professional and efficient during your rental experience. We appreciate your feedback regarding the wait time at the airport counter and will use it to improve our service.
Easy processes, friendly, good condition of vehicle.
Reply from CarTrawler2026-07-26
We're delighted to hear that you found our processes easy and our team friendly. It's wonderful to know that the vehicle was in good condition for you. Thank you for your positive feedback!
Great car rental. Low prices and easy pickup and delivery
Reply from CarTrawler2026-07-24
We're delighted to hear that you had a great car rental experience with us! We're especially glad that you found our prices low and the pickup and delivery process easy. Thank you for your positive feedback!