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Media & Publishing

CD Baby

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202 reviews

4.1202 reviews
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About CD Baby

Data updated
Website
www.cdbaby.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
0% (0/33)
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About this business

Music distribution is about getting your songs in front of the most people possible. That’s why over a million independent creators worldwide use CD Baby to release their music across all major digital streaming platforms like Spotify, TikTok and YouTube Music. CD Baby makes releasing music affordable— all our distribution services for just a one-time fee of $9.99 per release, whether it's a single or an album. And whenever we add a new digital retail partner, your music catalogue will be delivered to them free of charge.Many music distributors claim to offer free music distribution but charge additional per-retailer fees, annual subs fees, cancellation fees, and all kinds of hidden add-ons and upsells for additional services. CD Baby has no recurring subscription fees, so you don’t have to worry about us ever taking down your music if you miss a payment (there are no payments!)CD Baby also offers Mechanical and Digital Performance Royalty collection and Sync Licensing as part of our Boost service, as well as our Stages program for emerging artists. Stages offers a suite of valuable artist services, moving with you as your artist career advances and unlocking new opportunities such as expedited release inspection, DSP playlist pitching, and more.

Written by the business, not verified by us.

Is CD Baby legit?

CD Baby (www.cdbaby.com) has a 4.1 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 76% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the digital platform is extremely user-friendly, well-designed, and makes distributing music very easy across various streaming outlets. Many people also appreciate the supportive customer service team, highlighting that agents are patient, knowledgeable, and reliable when assistance is needed. Some reviewers were not happy with the lengthy upload and approval times experienced during the release process. Others noted that waiting for tracks to be properly processed or updated can sometimes cause significant delays and frustration. A few consumers also mentioned encountering challenges when trying to navigate certain administrative details or communication issues.

Auto-generated from all reviews of this business. For reference only.

What people say

afforable

Simple, Afforable. Takes a long time to receive anything, the portal can be improved to make it easier to skip all the ad ons. As its my first release i find it nail biting waiting for the spotify artist page to be ready as i would love to start the pre-save campaign and also do my artwork for the page and have it all ready to go at least 2 weeks prior to the release. That would be awesome if that timeframe could improve.

The review went through quickly and the…

The review went through quickly and the fact that I needed to make a minor adjustment, it went regardless streaming on platforms before the deadline I put for myself, that was very helpful with my planning. What was alittle confusing is that I uploaded a song that I wanted to pay for distribution that went smoothly. Then I wanted to put another but I wanted to put that free, and I didn't see the option anymore. (I didn't see the option where I would keep 85% instead of 91% that is why I didn't upload the instrumental of the song separately. I have a few other songs where I would be ok with 85% of it, if I still saw that available option.

This feedback was prior to the recent…

This feedback was prior to the recent resolution provided me. After having issues with the labeling and distribution of my track, it took several weeks to obtain any assistance from customer service, after multiple unanswered emails, and chats. The turn around time was atrocious. Finally April responded and handled my issue with high level professionalism. I definitely feel she should be recognized as she saved a customer from going to Landr, at least for now. As I mentioned to her, my concern is will this be a pattern for the many tracks I need to process and distribute over the next few months? Right now I’m on the fence about it, since from some reports claim CD Baby has developed a reputation for what I just experienced. I’m not sure if you are understaffed and other internal problems, but I hope your company is taking whatever is happening seriously as this will eventually erode your ability to sustain market presence and profitability. Anyway that’s it. I will need to really ponder staying with CD Baby going forward or looking elsewhere. I’m not sure right now… Sam

⭐⭐⭐⭐⭐ Excellent Experience with CD Baby

⭐⭐⭐⭐⭐ Excellent Experience with CD Baby CD Baby delivered a smooth, professional, and reliable distribution experience. Uploading my release was straightforward, the quality checks were accurate, and every step of the process was clearly explained. My track appeared on all major platforms faster than expected, and the communication throughout was excellent. The platform makes it easy for independent artists to manage their releases, track progress, and feel confident that everything is handled correctly. Support was responsive and genuinely helpful. Highly recommended for any artist who wants a trustworthy and efficient music distribution service.

Take your time. Don’t rush through the process

A little overwhelming at first but once I just slowed my approach and took my time everything went well. I should have taken more time on my graphics but that was my fault. Once I had everything uploaded the service was top notch on releasing the album on all the major music platforms. The next album will go much better as far as graphics because i will take more time with that. Again, any stumbling blocks were my fault. I highly recommend Cd baby and Will definetly be distributing more music there.

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