keeps charging my account despite…
keeps charging my account despite having followed all steps to cancel my subscription, website design made it impossible to find the cancellation in the fiurst place and now that
Change.org is the leading site for social change, providing daily news and information about important social issues and empowering people to take action.
Change.org (www.change.org) has a 4.0 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-31.
Reviewers had a great experience with this company. Customers frequently praise the customer service team for offering fast, kind, and professional assistance when handling inquiries. People find the website wonderful for supporting meaningful causes and easily following the progress of various campaigns. Users often share positive feedback regarding the opportunity to give their opinions and support important petitions. Some reviewers were not happy with unexpected payment issues, mentioning that single transactions turned into recurring charges. Consumers also reported that subscription fees and automatic donations were activated with unexpected notification. Several users expressed frustration regarding unexpected membership withdrawals appearing on their billing statements.
Auto-generated from all reviews of this business. For reference only.keeps charging my account despite having followed all steps to cancel my subscription, website design made it impossible to find the cancellation in the fiurst place and now that
I sign a petition, its on the page for a week, then it goes off my petition page and wants me to sign again. they removed my petition vote.
Short reviews aren’t good!!I’m trying to figure out if this is a good site. Not reading any TOP positives…. Not sure if I need to get involved! It sounded good but not looking good? I’m open for responses????
They signed me up to monthly payments with no option on there website to cancel..... I didnt sign up to monthly payments. They design there website to go round in circles if your trying to do anything......PLEASE DO NOT USE
I donated only once, then they recorded my card details, and keep charging my card every months!! A bunch of SCAMMERS
I couldn't even sign a petition because they won't accept my email address telling me to use my personal email address. I have my own domain and can make any email address I like and I use different emails for a variety of different sites and they are all my own personal addresses. Who do these guys think they are to tell me that one of my personal email addresses is not a personal email address. Emailing their support team just gets a response that they deliberately block what they believe are not personal email addresses. So they are deliberately stopping people signing petitions. What a joke of a company.
Terrible fishing site for unrequested repeat donations. Difficult to cancel as website a broken mess . I had to go through my bank . I will never use or promote change .org again
I have signed petition " Stop the Trump Tower " ; but have difficulty in finding p to date number of verified signature
👍👍👍👍👍👍👍👍👍👍
They take £3 a month from your bank account & make it impossible to correct this. You try to log in & it comes up with 'connection error' every time. It then says email sent - never receive it
It's easy and very simple to get help from customer service/ support.
Easy to navigate with excellent customer service.
I discovered that Change.org was taking out a sum of money, for some months, that I did not give permission for. Turns out that it was an "opt-out" deduction that I had not noticed when I joined. It is very unusual for me to not notice this type of scam, but I guess I was lolled into a false sense of security, thinking this was a company I could trust. I didn't notice the deductions for some months due to some unfortunate circumstances happening in my life. I then had to waste time chasing them up to have the payment stopped. The payment was stopped but the discussion was terminated and no offer of reimbursement was made. This has been a very unpleasant experience, and I will not be supporting or making any further donations through this company. Very disappointing.
Easy to build petition. Great, fast customer service. Love updates and emails with suggestions on how to get petition seen more and by the right people
Simplicity of setting up a petition. Excellent customer service.
They helped me very quick
The support that you offer to support the petition. Quickly resolved my issue. Great and caring customer service
My issue was handled professionally and immediately I don’t have any complaints. I would recommend them for anybody that was looking for a company to use.
Responsive customer service and quick replies.
199 reviews matching