This is a great organization that I…
This is a great organization that I trust!!!! I donate and share whenever possible!!!! Keep up the great work!!!!
Change.org is the leading site for social change, providing daily news and information about important social issues and empowering people to take action.
Change.org (www.change.org) has a 4.0 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-31.
Reviewers had a great experience with this company. Customers frequently praise the customer service team for offering fast, kind, and professional assistance when handling inquiries. People find the website wonderful for supporting meaningful causes and easily following the progress of various campaigns. Users often share positive feedback regarding the opportunity to give their opinions and support important petitions. Some reviewers were not happy with unexpected payment issues, mentioning that single transactions turned into recurring charges. Consumers also reported that subscription fees and automatic donations were activated with unexpected notification. Several users expressed frustration regarding unexpected membership withdrawals appearing on their billing statements.
Auto-generated from all reviews of this business. For reference only.This is a great organization that I trust!!!! I donate and share whenever possible!!!! Keep up the great work!!!!
Indeed, my 5 stars were a joke — I made them to platform users as a way to draw attention to a real issue. I am pleased to inform the Change.org contesting community, that is, all those legitimately raising concerns about unjustified withdrawals, that — even though Change.org never replied to me publicly — after several notifications on Trustpilot, they contacted me privately and confirmed that I have been removed from their unauthorised random withdrawal list. Following this experience, I took the time to examine the company’s actual operating model. IN MY EXPERIENCE, Change.org is not a nonprofit civic platform, BUT A FOR-PROFIT COMPANY.
Yes, the service has been excellent
Change.org works hard to help you reach your conservation campaigns! Excellent Platform! I highly recommend this platform to everyone!
By being honest and transparent No hidden agenda.
Change.org accept that many supporters 'inadvertently' sign up to make regular payments instead of a one-off donation. Don't feel bad when you notice those unsuspected monthly payments disappearing from your paypal or bank account; Change.org will refund the money taken in error very quickly and efficiently!
at first i thought i would not get anything back, but nicely suprised u guys did everything i asked even if maybe it was too much. Thank you
Quick and effective Support from the Team. Thanks heaps
Taking money out of my account under false pretences is not cool.
Excellent service went above and beyond to resolve the issue
I am giving 5🌟s for the great service it provides us with all the benefits for the charities’ access, as well as for the great costumer services it was provided to me when solving my issue with a transaction I couldn’t remember signing up for.
They helped me right away, very fast
Change.org, hiding behind ACT Blue, has been spamming my phone for years now from multiple numbers. They hide behind these multiple phone numbers as an attempt to break laws. As soon as you tell them to STOP from any given phone number, they immediately start texting from another number. It's time for a class action lawsuit to STOP this crap!
Change.org set me up as a member because it was not clear how the process is managed; other than that I am glad that it is an organization that enables people to challenge the injustices in the world. Thank you
I was having difficulty cancelling my subscription - Not really expecting a reply, I sent an email to Change.org, and recieved in response such a caring, helpful and proffesional response from Andrea, (sorting out my issue) I was really quite moved - Thank you Andrea you made a difficult day so much better 💚
Helped me create a draft for allowing hooping in my community
I too inadvertently signed up for repeat payments. Once I realised I contacted Change.org, and they speedily resolved matters. I don't know why it happens, and hopefully it has ben fixed by now. However, they are a worthwhile and honest organisation and deserve support.
A pleasure to deal with a company online, Change.org that provides prompt superb customer service via email. Such a rarity today. Where most companies make it impossible to contact them in anyway.
An error occurred while I was donating to change.org BUT they immediately and politely said they’d refund the over donation. My confidence in them as an organisation is 100%
199 reviews matching