Change.org is the leading site for social change, providing daily news and information about important social issues and empowering people to take action.
Is Change.org legit?
Change.org (www.change.org) has a 4.0 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-31.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the customer service team for offering fast, kind, and professional assistance when handling inquiries. People find the website wonderful for supporting meaningful causes and easily following the progress of various campaigns. Users often share positive feedback regarding the opportunity to give their opinions and support important petitions.
Some reviewers were not happy with unexpected payment issues, mentioning that single transactions turned into recurring charges. Consumers also reported that subscription fees and automatic donations were activated with unexpected notification. Several users expressed frustration regarding unexpected membership withdrawals appearing on their billing statements.
Auto-generated from all reviews of this business. For reference only.
I found that I was making repeat payments of which I was unaware. I complained to Change and they quickly refunded me. The downside of this is that it was not at all clear to me that repeat payments had been authorised. This aspect need to be a lot clearer to the donor.
I had a problem trying to cancel my standing order made much more difficult by having it on PayPal, but I got an extremely helpful person who sorted it all out very quickly for me. I found it a very good experience.
Deceptive company. They prey on people who are prepare to make a cash donation for a specific cause to get them to set up a monthly subscription that cannot be going to the original cause. I am one of many that had a subscription set up despite trying to donate without starting a subscription and am now struggling to cancel it. Request to bank failed last month and now the Change site will not let me log onto my account to cancel it that way.
I believe in this cause, and I appreciate the updates regarding how my contribution has helped, as well as others', and where we stand and how much more is needed to reach the goal.
Very prompt and polite responses to my inquiries. The representative continued to patiently communicate with me in spite of my misunderstanding of something in the listing and was able to offer a solution.
I donated a one off payment but now it seems this is monthly! The website doesn't seem to allow you to cancel this as the guidance doesnt work! I expect you to respond to this negative feedback to r…
I donated a one off payment but now find out this seems to be monthly!