Great customer service
The email customer service Jose was kind, understanding and brilliant in getting me a refund. Thank you
Change.org is the leading site for social change, providing daily news and information about important social issues and empowering people to take action.
Change.org (www.change.org) has a 4.0 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-31.
Reviewers had a great experience with this company. Customers frequently praise the customer service team for offering fast, kind, and professional assistance when handling inquiries. People find the website wonderful for supporting meaningful causes and easily following the progress of various campaigns. Users often share positive feedback regarding the opportunity to give their opinions and support important petitions. Some reviewers were not happy with unexpected payment issues, mentioning that single transactions turned into recurring charges. Consumers also reported that subscription fees and automatic donations were activated with unexpected notification. Several users expressed frustration regarding unexpected membership withdrawals appearing on their billing statements.
Auto-generated from all reviews of this business. For reference only.The email customer service Jose was kind, understanding and brilliant in getting me a refund. Thank you
This is what was lacking in 2022 when Leni run against all odds. With an organized platform we should do better.
Be very careful. After making a donation, the site automatically signs you up for a membership, then bills your card monthly. Check your statements carefully.
I was frustrated that money had been taken from my account on what I believed to be a one off donation. I emailed the team and received an informative and courteous response with a solution to the issue within 24 hours. Excellent customer service- couldn't fault it.
Not only is Change.org making it possible for the world to be a better place, but they provide great customer service! It was very easy to reach them via email and get a response promptly. That makes a huge difference for a mom that has her hands full all day and cannot waste time with wait times.
The support staff took care of me when I had to cancel my subscription They do great work and I hope I can come back on board sometime in the future.
Needed help with something important and was given a cleasr and helpful answer. Brilliant.
Human life is a red line for me, and terrorist organizations like ISIS, with the open support of the Turkish state and the Turkish state's desire to eliminate Alevis, Christians, and especially Kurds, and even with the journalists and media outlets they've bought off worldwide, and now with a large diaspora, and even bringing wealthy Arab states to their side, are killing Kurds, Alevis, Christians, and other ethnic groups with the green light given by the American president. However, there is still hope for humanity, and I believe we need organizations like yours; the existence of leaders like Lindsay Graham inspires me. We too must take a stand against injustice in the name of humanity, within our means. Therefore, I wish you to always be there, and I believe we need people like you.
It was a good experience I think its so important
Unfortunately, my experience is bad! Taking advantage of bad, inappropriate legal rules, criminals often receive no or unfairly small punishment! But, when the voice of good will speaks out against this, we can still lose! The criminal has nothing to do but wait patiently, because the voice gets quieter and quieter and after a while it falls silent🥺! I ask you🙏, let your voice be louder and louder, don't get tired!
Very fast responses to email queries. Action taken quickly to fulfil our requests.
The process of signing a petition is easy, and while signing doesn't require a donation, I felt like it was important to support a grassroots system like this. I signed a petition that was important to me in Denver when I lived there, and now here in Florida. Both were successful.
Great, please keep up the good work.
This company is making it know the injustice this family is facing due to lack of feelings for the victim. Justice will be served when Lady Justice serves unbiased and blind to personal feelings
Very prompt reassurance and help from Mercedes
Wanted my signature removed from two petitions I signed a while ago and no longer supported. Took I don’t even think 24 hours and they were removed. Thanks!
I love it so far it’s doing what it is suppose to!
Was easy to resolve, thank you change.org.
199 reviews matching