Change.org is the leading site for social change, providing daily news and information about important social issues and empowering people to take action.
Is Change.org legit?
Change.org (www.change.org) has a 4.0 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-31.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the customer service team for offering fast, kind, and professional assistance when handling inquiries. People find the website wonderful for supporting meaningful causes and easily following the progress of various campaigns. Users often share positive feedback regarding the opportunity to give their opinions and support important petitions.
Some reviewers were not happy with unexpected payment issues, mentioning that single transactions turned into recurring charges. Consumers also reported that subscription fees and automatic donations were activated with unexpected notification. Several users expressed frustration regarding unexpected membership withdrawals appearing on their billing statements.
Auto-generated from all reviews of this business. For reference only.
I recently made a contribution I thought was a single donation. I saw the same amount appear on my statement, and it turns out that I had inadvertently selected a recurring donation. When I reached out to change.org, I was surprised and the speed with which they responded and addressed my issue. I would not have any concern regarding future contributions going through them. Did I say their customer service representative was awesome! Thanks Andrea!
I thought I had signed petitions here before, so it was a surprise to find that there was a requirement to either pay (!!!) or share a link - on platforms I simply do not use, e-mail contacts (inappropriate) or on Facebook where I severely limit access to most of my posts. Thus my "signature" did not count. I feel that putting such hurdles in the way of petitions is counter-productive...
I dislike the fact that the petition sign up process leads you on to giving money and also on to the next petition. It's as if try are trying to trap you in a cycle of engaging in the website. It is also difficult to know when you have completed signing because of the continual linking on to the next thing.
I contributed in my own way to support an important cause. I also want it to be communicated to as many people as possible so that it results in success.
I made a manual payment of €10 for an Irish campaign. However, my account was debited €1043.
I was not happy and I used Change.org's online contact facility. My first message didn't get a reply. My second message did and the issue was speedily resolved.
The Iranian National Movement has a goal of "MIGA" under Prince Reza Pahlavi leadership. For this reason it is essential to outreach as many as possible to achieve our goal at earliest as possible.
Sneaky website soliciting €2 for petitions. Whilst I agree with the sentiment of petitions and happy to give a one time donation. They continue to take monthly subscriptions of €2 unless you specifically cancel them. Very underhanded.
I think Change.org is a very worthwhile organisation to get the ordinary persons' views heard and to try and make a positive change for the better in many different situations. The website is always easy to use and we are always kept updated as to how the petition is doing and can see how our donations are helping. Have followed it for a long time and will continue to do so.
I had an excellent experience with Roger in customer service; he was professional, responsive and quickly resolved my issue. I'd give him a 20 star rating if I could!
Be careful of your money when you're trying to do right...
A company where when you try and support an organisation, they take money off you very sneakily. The website is set up so you can't contact them and nowhere can you cancel the error. I've reported it as fraud and have gone through my bank that way instead. Change, you are clearly a business and not in to supporting organisations.
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