CheapOair.com (www.cheapoair.com) has a 3.8 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-10.
Thank you for your feedback. In order to address your concern, we need to know what the issue is. This is not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at [email protected] to include your booking number so we can look into this and follow up properly.. We value your input and are always striving to improve.
We're delighted to hear that your experience was both fast and easy, and that you found our pricing to be good.
.🚨 SCAM WARNING: Fake Customer Support Calls From +1 (845) 664-6161I am writing this review to warn other travelers about a highly sophisticated phishing scam targeting people who book flights.Shortly after making a booking on the platform, I received a suspicious incoming call from +1 845-664-6161 (showing up on Caller ID as located in Pearl River, NY). The contact name in the phone system was deliberately misspelled as "Cheapoair Cheep Plane Ticke"—a major red flag for a scam. It appears scammers are monitoring recent booking trends or utilizing leaked data to cold-call customers, likely hoping to trick travelers into giving up personal info or paying fake "price increase" fees.Advice to fellow travelers: If you get a call from +1 (845) 664-6161, do not answer it or give them any data. Always go directly to the official website or verify your flight reservation through your airline's official "Manage Booking" tool. I had to go to my bank to cancel my debit card and get a replacement to ensure my accounts stayed secure. Be extremely careful!
Unable to validate reservation or review. This has been escalated to management for investigation. Thank you for bringing this to our attention.
till today in reserve options, all is ok, i hope same in flight options. all wwere fast and light to do. is first time with you Manuel Barba from Peru
We're glad to hear your initial experience with our reservation options was positive and efficient. We hope your flight options are just as smooth!
In an attempt to make me book the site sprinkled in cheaper fares for later travel dates... Could be very confusing for some and it's definitely a deceptive/manipulative tactic that could cause people to book the wrong date and have to pay a cancellation fee I assume.
Unable to validate reservation for review. We appreciate you sharing your experience. We are truly sorry to hear about the difficulties you encountered with your flight booking. We are reviewing your feedback to improve our services.
Great costumer service and easy booking process
We're so happy to hear that you had a great experience with our customer service and found the booking process easy. Thank you for your wonderful feedback!
Excellent updates and services.im satisfied
Thank you for your wonderful feedback! We are so pleased to hear that you are satisfied with our updates and services.
I was just looking at seats - I did not pick anything or give any credit ard information. I was told seats would be $144 and it looks as though I was charged $341. I have never used cheap flights before and I have been traveling for 37 years . It was stressful and not very friendly. When you have to pay for every single thing separately, it is a facade - the site is just trying to get more and more money. It is not helpful. I wanted to use the $50.00 coupon as well and that was never mentioned or offered. I said that I was not able to pay for the expensive seats and the computer auto booked them and wouldn't let me change it. I waited quite some time for an actual customer service person. I told the chat person several times that I did not have the money for the expensive seats. She told me on chat that it would only be $145 and it looks as though it was charged $342. I would still really appreciate someone helping me with this and I realize it is not going to happen. I am very disappointed in this site and the assistance I received today. I will not be using and I will not recommend to anyone either. I will go back to Expedia for travel . Word of mouth is the best advertisement and I will not be positively recommending this site. It is not as cheap as it makes it out to be. It is fraudulent advertising .
Thank you for your feedback. We regret your experience was not satisfactory- that's never what we aim for. For billing inquiries, please call 212-478-0335 or email [email protected]. They will be happen to help.
Being knowledgeable, very good interpersonal skills and good time management.
We truly appreciate your kind words! We're glad to hear our booking process was clear, easy, and affordable. Your positive feedback means a lot to us.
We're so happy to hear you found comfort in the in-flight entertainment. Thank you for your positive feedback; we appreciate it a lot!
quick and great booking process and great deals
We are so glad you found our booking process to be quick and easy, and that you were able to find great deals! Thank you for your wonderful feedback.
Very easy! I could read and select what I wanted. Very user friendly.
We're so glad to hear you found our services easy to use and user-friendly! Your positive feedback means a lot to us.
Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.
We're so happy to hear that our easy correction features are working well for you! We appreciate your positive feedback.
Chase was GREAT to talk to and he enabled me to save money. I was able to save money by cancelling a reservation and rebooking the same hotel stay dates. I will get money back on my credit card in 7 to 14 business days.
We're so happy to hear that our team was able to assist you in saving money on your reservation. We appreciate you taking the time to share your positive experience with us.
fast, competent would like tro been advised of taxes and seat assignments
We appreciate your feedback on our service. We are always looking for ways to improve our communication regarding additional charges and seating arrangements.
Agent I booked with was very nice and polite. Price is reasonable except I wanted an extra room seat and it was all gone.
We're so glad to hear that our agent was nice and polite, and that you found our pricing reasonable. We understand your disappointment about the extra room seat not being available. We appreciate your feedback!
The booking process is easy and the change return date is just 3mins done, also the charge is reasonable! CheapOair is the best for me if i want to travel. The AI assistant was amazing just ask!
We are thrilled to hear that you found our booking process easy and that changing your return date was so quick! It's wonderful that you also found our charges reasonable. We're especially glad our AI assistant was amazing and helpful for your travel needs. Thank you for your kind words!
Cheapoair is the best! ♥️ I love it! Fast, secure, convenient and easy to use website! This company is doing a great job! Keep going Cheapoair... ♥️
We are so pleased to hear that you love our fast, secure, convenient, and easy-to-use website! Thank you for your wonderful feedback.
GOOD PRIOCE
Thank you for your feedback! We're happy to hear you had a good experience and look forward to assisting with your future travel needs.
203 reviews matching