Great Tech
Still waiting for the tech to come back with the part.
About Choice Home Warranty
Data updated- Website
- www.choicehomewarranty.com
- Category
- Money & Insurance
- Location
- United States · Edison
- Status
- Unclaimed
- Last 12 months
- 216 reviews
- Replies to negative
- 0% (0/66)
Do you own Choice Home Warranty? Claim this profile for free and start replying to reviews.
Is Choice Home Warranty legit?
Choice Home Warranty (www.choicehomewarranty.com) has a 3.7 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 25% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
The worst home warranty
The worst home warranty. Do not purchase. It’s a waste of money and your time. Nothing gets fixed correctly. They know something needs replacing and they’re avoiding it. I am not paying another service fee for the same issue in less than 7days.
Rep was courteous
Rep was courteous, friendly, and knowlegeable.
Perfect customer service (Daniel)
Individual I spoke with (Daniel) was great! I voiced my concerns and desired coverage and he Heard me. Offered me a great rate. Highly recommend Choice.
Choice home warranty charges a $100…
Choice home warranty charges a $100 deductible and the technicians they send out don't actually complete repairs and also try to up charge you. They also raised the monthly fee by about $13 per month without notice. When trying to call and cancel my account, I am at in indefinite hold and they won't put me through to the solutions dept. This seems to be the was they operate. The also under value your appliance if they need to be replaced. Case and point, our refrigerator stopped working and the tech advised them to replace the unit. They gave us $975 toward a new refrigerator. A until similar to our was $2300. After disputing it with them, they wouldn't budge. After calling them 2 times and trying to cancel my account, and being on hold for 2.5 hours, I finally got through and canceled my about and I put a block on my bank account to keep them from billing me again.
Agent did an excellent troubleshooting…
Agent did an excellent troubleshooting and fixed my water leak issue under the fridge. He also advised me to do routine maintenance and showed me how to do that as well.
it's very important to have a warranty
He was very clear when I asked questions the price quoted was exactly in my budget
I submitted a claim when my whirlpool…
I submitted a claim when my whirlpool dishwasher broke. I was charged $75 for a technician who never physically came to my home. I was issued a Lowe’s gift card for $272.00 which could hardly buy another dishwasher. I called to cancel and unfortunately was talked back into renewing. For months I have been paying $47.50 only to see a renewal for this month for $64.99. Stay away from this shady company as you will just be wasting your money.
Took too long to get a technician
Took too long to get a hold echni
Rip off!!
Rip off!!! Ac blower went. I have a maintenance agreement on the unit. Choice denied the claim because it wasn't maintenanced to their specifications!!!! Don't use them. They need to be shut down!
My AC went out on a Saturday afternoon
My AC went out on a Saturday afternoon. I didn’t even get an appointment scheduled until Sunday afternoon and that appointment was for Tuesday. I’m a disabled senior citizen and you expected me to go without AC for 3 days in 113 degree heat. You should be ashamed of yourselves. Not happy with your company. I wouldn’t recommend you to anyone.
Dryer Fixed
Tech was professional, timely, and fixed the problem
Rob was quite resourceful in his sales…
Rob was quite resourceful in his sales pitch. He answered all of my questions to my satisfaction and provided a great pricing deal. Here's hoping your services are as good! Thank you!
Great service Technicians
What I wanted covered was not in the…
What I wanted covered was not in the plan
A horrible company that looks for every…
A horrible company that looks for every excuse not to cover a claim. They use small contractors who are financially unstable. As an example, the company they used to replace my AC (which I still had to pay substantial out-of-pocket costs for) went out of business. I had an issue with the A/C unit, and b/c the company went out of business, I had no recourse, and Choice will not stand behind their contractors to cover the cost. I can't recommend not using them enough.
Robert was very understanding with me…
Robert was very understanding with me and patient too. I asked a lot of questions and he answered them giving me confidence in your company. He was also understanding too with my pets. My little dog kept jumping out of my arms and my cat tree up hair balls. My brother has MR and he kept yelling the cats pucking and peeing. Let me tell you we gave him a run for his money. Robert was wonderful. Thank you, Blumms/Figges
CHOICE HOME WARRANTY
CHOICE HOME WARRANTY Office in Addison, NJ Phone #888-503-6847x4709 Darwin’s # Additional problems. 888-531-5403 Policy #724039115 Took my Chase Debit card The man’s name is Darwin Lewis
Worse 1st experience I have ever had
Worse 1st experience I have ever had. I would but you I could call people & 99 out of 100 would know or have taken their AC UNIT APART TO CLEAN THE INTERIOR COIL. After paying you $1500.00 for the warranty and now $85 service only to be told the coil is MOT COVERED. ALSO POLICY SAYS DUCTWORK IS COVERED but technician said they are forbidden from going in attic. False Policy Fraud! Was with American Home Sheid for 25 years and never had this kind of BS experience.
Professional
Peter was professional in his explaining coverage to me and made it easy to sign up.