I am very happy since I was able to…
I am very happy since I was able to quickly take the stress of and find my files and be able to find them and see the recovery status.
CleverFiles (www.cleverfiles.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 75% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers praise the data recovery software for its intuitive interface and incredible ability to successfully restore lost files from damaged drives. People also highlight the exceptional customer service, noting that support agents respond quickly and offer very helpful assistance with technical issues. Some reviewers were not happy with the software, mentioning that it failed to recover their files or simply did not work in various situations. A few consumers also noted significant frustrations regarding limitations with file previews and challenges when trying to get resolution from support.
Auto-generated from all reviews of this business. For reference only.I am very happy since I was able to quickly take the stress of and find my files and be able to find them and see the recovery status.
I have had this program for years and it is awesome. I haven't used my computer in a while so I decided to reset it and use my backup and recovery disks and I chose to open them with disk drill after and I received a pop up from disk drill asking what I was doing when I crashed, I replied to them odd thing is they caught the crash as they messaged me they were on top of it. Then I woke up this morning with an email and was informing me to update with a link provided and also it was an amazing surprise they went above and beyond for me I appreciate you at disk drill and will definitely broadcast your great program and customer service.
I had a few questions about Disk Drill licensing and reached out to support. Greg responded quickly with clear information and several discount options. I appreciated the fast, professional, and transparent customer service. Thanks for the help!
The program works excellently, and tech support is great. I had an issue with the website, so I had to purchase the lifetime version through a friend overseas, although I had a discount as a recurring customer. After trying to resolve the website issue, they happily offered me a refund, acknowledging my discount for the lifetime version.
Sent to this app by Apple as I had a faulty USB stick with files on it. Its NOT FREE, its a free scan but then they charge (which I wasn't fussed about) but they entice you in with a promise of £40 one off charge, until you start filling out the form then it jumps to over DOUBLE. Left it over night and slept on it, came to my computer today and nothing would work, have spent half. day doing a full reinstall of the OS Thankfully I had all my files backup on another USB stick
Thank you for sharing your experience. We are very glad your files were safely backed up, but we want to investigate what happened. Please reach out to our support team at [email protected]
Disk drill is a great tool that helped me recover information on an old drive that I thought was lost forever. I also had a coupon that I forgot to apply and they made sure to make it right.
Fantastic program, solved my lost 360 videos from a Insta 360 X5. Well spent money for a lifetime version on the Pro model.
After 5 years of non use, needed to activate my program, tech support were amazing!
I was completely stressed out after accidentally fomatting my drive where i had my precious and very important files of over 1.5TB. After trying other recovery tools that just scattered my files into a disorganized mess of file extensions, I gave Disk Drill a shot. The scanning depth is incredible. Not only did it map out virtually my entire 1.5TB data pool sector-by-sector, but it completely reconstructed my original file system layout. Seeing my exact folder structure with their real names completely saved me weeks of manual reorganization. The interface is clean and scanning trajectory is spot on. If you need a recovery tool that actually respects your deep directory paths and oreserves your data exactly how it was, look no further. Disk Drill is truly a lifesaver. !!!!!!
I have tried others to recover lost and deleted files all made promises. But only Cleverfiles actually recovered my files. The fact that i could review and choose my files before restoring is a plus. I tried external hard drives and sd cards both successful with cleverfiles. Files I thought lost forever I got back.
Found a way to recover my 900 gb worth of critical storage Update- After paying for the subscription and starting the recovery process, it appears that my data was somewhat recovered, however some of the files that I desperately needed were not recovered. I am not a fan of companies making videos that pop-up first thing on your feed and suggests to use their softwares, only to show you at the very end that you eventually have to pay. Which makes you desperate in a "Oh since I'm here I might as well pay" however if it was disclosed beforehand it would've saved the time and hassle and possibly given me time to find an alternative solution that wouldn't cost as much as this subscription that will be used only once.
We’re sorry to hear about your experience. Our free version always lets you preview recoverable files before purchase and only files that show a full preview are guaranteed to be recovered. Your feedback is important to us and we’d like a chance to turn this around for you, so please contact us at [email protected] and add "Attn. David" to the subject line.
I had a great experience using Disk Drill. The program was able to scan my damaged hard drive quickly and locate files I thought were gone forever. It gave me a clear view of what could be recovered and helped prevent important data from being permanently lost. I really appreciated how simple and effective the process was.
I am very satisfied with Disk Drill Pro. The software is easy to use and works great. What impressed me most was the Support Desk—their response was almost instant, and they were courteous and professional throughout. I can recommend their products and services.
Great UI experience. I was quickly able to see preview of my lost files. Great features loaded in the app for data recovery.
My daughter was at a friend‘s house and the friend was taking pictures with her digital camera and accidentally deleted the files. She messaged me in a panic. What do I do? How do I fix this? After a quick search, I found Disk Drill, seems to be the more effective program at recovering deleted files off of SD cards, hard drives anything that stores data. I decided the best path was to get the lifetime license, but I didn’t know if I could use it on more than one computer. I messaged them whilst I was on the phone with my daughter and in less than five minutes I got a response that I have three instances of the software and I can put it on any three computers that I own. As soon as I got that response, I bought the lifetime license and my daughter was able to recover her friends pictures to save the day from their gathering. Thanks to Disk Drill, my daughter‘s memories have been saved. I think this is an essential tool in your tool kit to make sure that if you delete something you didn’t mean to you have the ability to recover it. This comes highly recommended. It is a solid product and I will now never leave home without it. Thank you, Svitlana for your quick assistance, it was most helpful.
Great product! Very pleased with Advanced Camera Recovery module, works well with diferent types of video files, mov/mp4 and mxf also. Very helpfull when you need to recover fragmented video files without file table, for example after formating memory card. In my case it recovered everything was needed.
I had an excellent experience with Disk Drill PRO and CleverFiles support. I accidentally deleted several 4K S-Log videos from my camera card and used the situation to test my recovery workflow. The Advanced Camera Recovery feature successfully restored all files intact, and they worked perfectly in DaVinci Resolve. At first, I was confused because the Online Video Repair service was asking me to pay despite having a Disk Drill PRO Lifetime License. The support team was patient, responsive, and helped me understand that I needed to access the service through the desktop application for my license to be recognized. The software is powerful, easy to use, and the support team is outstanding. Highly recommended for photographers and videographers.
Disk Drill is a wonderful program. I was able to save files from an old hard drive that had a damaged partition. It took a while, but Disk Drill even recovered files long deleted before the hard drive started having problems. On top of all that, Clever's customer service is outstanding. I had an issue with a promo code when upgrading and Mit helped me with a new link that allowed the code to work. 5 Stars for both product and customer service! Thanks!
diskdrill recovered most of my files, which is so much more than any other and it provides discounts
"I recently had a great experience using Disk Drill to recover some important files I thought were lost forever. The software was very straightforward to set up, and the interface is intuitive even if you aren't particularly tech-savvy. What I really appreciated was the preview feature Opens in a new window. Being able to verify that my files were intact and readable before committing to the recovery gave me a lot of peace of mind. On top of that, the support team was incredibly helpful and responsive, offering a discount to help me complete the recovery process once I confirmed my files could be previewed correctly. Highly recommended if you’re in a tough spot and need a reliable recovery tool!"
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