CleverFiles (www.cleverfiles.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 75% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers praise the data recovery software for its intuitive interface and incredible ability to successfully restore lost files from damaged drives. People also highlight the exceptional customer service, noting that support agents respond quickly and offer very helpful assistance with technical issues.
Some reviewers were not happy with the software, mentioning that it failed to recover their files or simply did not work in various situations. A few consumers also noted significant frustrations regarding limitations with file previews and challenges when trying to get resolution from support.
Auto-generated from all reviews of this business. For reference only.
I thought my file was done, gone forever. But this little magician Mit helped me get it back. I deleted a file of my agent speaking on camera while on site after formatting my card. I got home and it wasn't there. They helped me get it back!!!
Due to a power outage, my HDD got partially chunked. That damage locked my entire Steam directory and with it two thirds of my hard drive. I had tried multiple recovery tools that basically held the data hostage.
I downloaded Disk Drill, it allowed me access to the damaged files so I could save what I needed and clear what I didn't and now my computer actually works.
When it comes to advanced Data Recovery… Disk drill is the Best
When it comes to advanced Data Recovery , DIsk Drill is the only professional Data Recovery tool to recover data from many complex cases and file systems. Special algorithm in Disk drill is capable to recovery lost data from any camera models.
Recovered 24 years of memories! Best investment ever
I had an old HDD with partitions for Mac and Windows that hadn't been used for about 8 years. I was confident that a lot of old pictures were safe there, but I didn't even remember exactly what was on it.
Yesterday, I checked the HDD and it only showed 6GB of pictures, which looked odd because I thought there should be more. I tried the free scanning tool and found 150GB of old pictures from 24 years ago! I was hesitant to go PRO due to some online reviews, but it was well worth the try.
It will take me a lot of time to sort, clean, and organize all the data, but it will bring me a lot of joy! Thanks for existing!
Sells false promises. Before paying we reviewed the files and it said the chances of recovery were high.
However, after paying it didn’t recover anything.
Don’t waste your money on this, probably malware too.
Reply from CleverFiles2026-03-26
We’re sorry to hear about your experience. Our free version always lets you preview recoverable files before purchase and only files that show a full preview are guaranteed to be recovered.
Your feedback is important to us and we’d like a chance to turn this around for you, so please contact us at [email protected] and add "Attn. David" to the subject line.
The APFS partition corrupted leaving data on the external SSD with no way to access it.
"Checking the space manager.
error: spaceman cib out of order: 47, expected 69
Space manger is invalid"
After doing my research, YouTube, Tech Radar etc, I found CleverFiles and Disk Drill. I also found the Disk Drill on the Mac App Store. I downloaded the file and scanned the disk. It found everything. I was able to recover 1.5TB in 3 hours.
A 2 TB external Mac drive broke and I thought it couldn't be salvaged. I demoed several disk recovery apps but the only one that worked the best, salvaged the most files, allowed quicklook for validation, and had very strong search and filtering options was Disk Drill 6.1
I cannot thank them enough. I hope I don't experience a drive crash anytime soon, but if I do I'm sure I'll get my data back.
ui is great. and most importantly, MANAGED TO RECOVER MY FILES!!! that i deleted via a Mac off an SSD and emptied the recycle bin. no files were corrupted and the recovery process for 200gb of footage took 4 minutes. i’m amazed. recommending everyone who just wants something quick and fuss free to pay for it even tho it’s expensive.
I expected nothing… and they went above and beyond
I had a really stressful experience when my SSD suddenly failed and I thought I had lost all my files. Disk Drill was honestly the only reason I was able to recover most of my data, which still feels almost unbelievable.
After that, I contacted support to ask about an educational discount using my university email address. It wasn’t even an email officially listed on my school website, but they still took my request seriously and reviewed it kindly.
Because I was in a hurry, I had already purchased the software at the regular price before seeing the approval email. When I later explained the situation and asked whether a student discount could still be applied, they approved a 20% refund for me anyway.
I was genuinely surprised by how understanding and kind the support team was. Their responses were fast, thoughtful, and felt human — not like a typical scripted customer service experience.
Disk Drill helped me recover my files, but CleverFiles’ support left an even stronger impression. I’m truly grateful.
I experienced an issue with a discount code during my Disk Drill purchase, and I was genuinely surprised by how the team handled the situation.
The support team showed great good faith by listening to my concerns and processing a partial refund to honor the discount. For me, it wasn’t just about the money, but about the integrity of the process and the value shown to the customer.
Disk Drill is already a very powerful tool for data recovery, but seeing this level of professional support gives me great confidence in recommending them. I also had a very professional service experience with their payment provider, Paddle, and their team. I recovered all my data even files I didn’t know were there! Thank you again. Cuneyt E.
I store loads of data on external hard drives connected to my Mac computer. Three weeks ago I open one of the hard drives and it appeared totally blanc and hundreds of files were missing, many were photographs, Videos of bands I've played in and a whole host of important documents. I found Diskdrill on line and did some research. I was a little bit sceptical but tried their free version which pulled up hundreds of files so I decided to buy the program. At first I struggled but after contacting the company they guided me through the process. Diskdrill recovered hundreds of files including many that I'd forgotten about. Hat's off to Diskdrill and the team behind it. Excellent product and unbelievable customer service. Lesson now learned and I have two backups for everything.
Found via google search when I had a corrupted video on BeastCam which would not even open. I uploaded it. They sent a fixed file in 10 mins which was better but jumpy. I asked them if they could improve it and they did overnight for the same fee. They were a lifesaver. Happy to recommend.
Disk Drill by CleverFiles did for me what other software couldn't; restore deleted precious drone footages. And the bonus, filenames were also restored in the process. This software does what it is supposed to and does it well. Honestly, one of the best software purchases I have ever made.
We’re sorry to hear about your experience. Please contact us at [email protected] and add "Attn. David" to the subject line. Our team will be happy to take a closer look.
There are some negative reviews online that almost put me off buying this. I tried Windows File recovery and just could not get the syntax to work. So I purchased DiskDrill from Cleverfiles and it worked just fine. I had been using VVPro to backup files and when the disk letters changed unnoticed I accidentally overwrote good files with old one, and lost a week's unrecoverable work. Diskdrill got it all back, albeit after quite a few hours. I'm a little puzzled about one thing. Without being asked it also recovered deleted files from my system disk, and actually that gave me a pleasant surprise too - a file I thought was gone forever. In this one day's exercise it has paid for itself twice over.
Hi,
Just wanted to say that Disk Drill v6 did a great job recovering data from a Sony A7 IV memory card using the Advanced Camera Scan mode about two weeks ago. Filtering the results by date was also much faster than with UFS Explorer.