Stellar Data Recovery offers best in class data recovery software and services to customers at USA, Europe and Asia Pacific.
Written by the business, not verified by us.
Is Stellar Data Recovery legit?
Stellar Data Recovery (www.stellarinfo.com) has a 4.7 out of 5 rating on OK.one, based on 177 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers consistently and frequently praise the support staff for being extremely helpful, polite, and incredibly quick to resolve activation or technical issues during live chats. Many people deeply appreciate the detailed technical product knowledge and the constant email communication provided by experts during complex troubleshooting sessions.
However, some customers also noted that certain software tools did not work as intended, leaving them unable to properly recover specific files. A few consumers additionally mentioned experiencing frustrating difficulties with video file previews, trial limitations, or obtaining desired results from damaged formats.
Auto-generated from all reviews of this business. For reference only.
I am a novice when it comes to computers and in most cases i get frustrated and quit but the tech support at Stellar was outstanding and the tech was very very patient and repeated items for me to complete. One of the best support systems out there. 5 stars for sure!
I was experiencing some issues regarding purchasing the right order. Yashvendra helped me right trough it and now it works perfectly. Thank you so much, I highly recommend this recovery software if your SD card or other device is damaged/not able to read the files. I am very happy once my data is back again.
They providing me with an older version which is really helpful
Reply from Stellar Data Recovery2026-08-21
Dear Karl,
Thank you for your valuable feedback!
We’re pleased to hear that support providing you with the software was helpful and enabled you to move forward with your work. We’re always happy to assist our customers with suitable solutions whenever needed.
Thank you for choosing Stellar!
Best regards,
Sunil
Customer Experience Team
Stellar Data Recovery
It's the first time buying the software and was having a few issues but I was been guided online by one who is well endowed with the Technical know how. Very patient, down to earth to understand my issue and provided the right answers. Well done Sir.
Reply from Stellar Data Recovery2026-08-21
Dear S.T. Kyeremeh,
Thank you for your wonderful feedback!
We’re delighted to hear that, despite being a first-time customer, you received the patient and knowledgeable support you needed. It’s great to know that our technical team took the time to understand your concerns and provide the right guidance.
We truly appreciate your kind words and will be happy to share your appreciation with our support team. Thank you for choosing Stellar!
Best regards,
Sunil
Customer Experience Team
Stellar Data Recovery
The software did not work as intended and other softwares did the job this promised to so. The customer service did their very best to help me, but couldn't figure this out, so they sent a refund request for me. For that I am very thankful.
Within one minute in the chat I was contacted by Swatantra. He clearly understood my request and help me directly with trial software to start my search for lost content. Truly helpful
help me with there knowledge unfortunately they couldn't help me but not due to anything they did. Amazing customer support
Reply from Stellar Data Recovery2026-08-14
Dear Theo,
Thank you for your kind and understanding feedback!
We’re sorry that we couldn’t resolve your issue on this occasion, but we truly appreciate your recognition of our team’s efforts and customer support. Your feedback means a lot to us, and we’re always here to assist whenever you need us.
Best regards,
Sunil
Customer Experience Team
Stellar Data Recovery
Kush from Stellar customer service assisted me and responded quickly to my request. The problem was accurately identified, and a solution was provided within minutes. I appreciate the quality of the interaction with Kush.
Reply from Stellar Data Recovery2026-08-14
Dear Marie B,
Thank you for your valuable feedback on Stellar Services.
We're glad to hear that you had a positive experience with Stellar's services.
Your feedback motivates us to continue improving and delivering the best possible solutions and experience to all our customers.
If you ever need us again, we're always here to help.
Thank you for trusting Stellar.
Kind Regards,
Customer Experience Team
Stellar Data Recovery
Just bought Stellar PST Recovery license and I was not able to receive the activation key. Contacted them in the online support and Shivam was really great, polite and helpful, while talking to him I received the auth key. So now testing the product to recover a huge email outlook box.
Reply from Stellar Data Recovery2026-08-14
Dear Alberto Araujo,
Thank you for your valuable feedback on Stellar Services.
We're glad to hear that you had a positive experience with Stellar's services.
Your feedback motivates us to continue improving and delivering the best possible solutions and experience to all our customers.
If you ever need us again, we're always here to help.
Thank you for trusting Stellar.
Kind Regards,
Customer Experience Team
Stellar Data Recovery
This guy take the time to understand my need and my situation and give me the way to save my life.... I mean my mail ! :)
C
Chris Harris · 4 reviews · Experienced 2026-08-04 ·
★★★★★
Kush provided excellent support and…
Kush provided excellent support and resolved my licence activation issue quickly and professionally. He clearly explained what had caused the problem, reviewed the activation details and got everything working again without unnecessary delay.
The communication was friendly, helpful and straightforward throughout. Thank you, Kush, for making the process so easy.
Great customer service Yashvendra was great very helpful
Reply from Stellar Data Recovery2026-08-05
Dear Darren Edmison,
Thank you for your valuable feedback on Stellar Services.
We're glad to know that you are satisfied with the assistance provided by our executive and that you had a positive experience with Stellar.
Your feedback motivates us to continue improving and delivering the best possible solutions and experience to all our customers.
If you ever need us again, we're always here to help.
Thank you for trusting Stellar.
Kind Regards,
Customer Experience Team
Stellar Data Recovery
r
rsk · 1 review · Experienced 2026-08-03 ·
★★★★★
Devashish has been really helpful thank…
Devashish has been really helpful thank you
Reply from Stellar Data Recovery2026-08-03
Hi,
Thank you for taking the time to share your positive review. We truly appreciate your kind words and support.
It is always rewarding for our team to know that our product/service has met your expectations and provided value. Your feedback motivates us to continue improving and delivering the best possible experience to all our users.
If you ever need any assistance or have suggestions in the future, please feel free to reach out to us. We’ll be happy to help.
Once again, thank you for your trust and support.
Kind Regards,
Naveen
Customer Experience Team
Stellar Data Recovery
G
Gyan Gaurav · 1 review · Experienced 2026-08-03 ·
★★★★★
Help in activing app
Best in helping
Reply from Stellar Data Recovery2026-08-03
Hi,
Thank you for taking the time to share your positive review. We truly appreciate your kind words and support.
It is always rewarding for our team to know that our product/service has met your expectations and provided value. Your feedback motivates us to continue improving and delivering the best possible experience to all our users.
If you ever need any assistance or have suggestions in the future, please feel free to reach out to us. We’ll be happy to help.
Once again, thank you for your trust and support.
Kind Regards,
Naveen
Customer Experience Team
Stellar Data Recovery
A
Arturo · 2 reviews · Experienced 2026-08-03 ·
★★★★★
I got the help I need
I got the help I need, thanks Kush Jain from stellar.
Yashvendra was extremely helpful in getting my software up and running (again). This recovery software is a game changer for me as I could lose many years of memories and data. Excellent customer service from these guys. Very appreciated :)
Reply from Stellar Data Recovery2026-08-14
Dear John Backer,
Thank you for your valuable feedback on Stellar Services.
We're glad to hear that you had a positive experience with Stellar's services.
Your feedback motivates us to continue improving and delivering the best possible solutions and experience to all our customers.
If you ever need us again, we're always here to help.
Thank you for trusting Stellar.
Kind Regards,
Customer Experience Team
Stellar Data Recovery