Stellar Data Recovery offers best in class data recovery software and services to customers at USA, Europe and Asia Pacific.
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Is Stellar Data Recovery legit?
Stellar Data Recovery (www.stellarinfo.com) has a 4.7 out of 5 rating on OK.one, based on 177 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers consistently and frequently praise the support staff for being extremely helpful, polite, and incredibly quick to resolve activation or technical issues during live chats. Many people deeply appreciate the detailed technical product knowledge and the constant email communication provided by experts during complex troubleshooting sessions.
However, some customers also noted that certain software tools did not work as intended, leaving them unable to properly recover specific files. A few consumers additionally mentioned experiencing frustrating difficulties with video file previews, trial limitations, or obtaining desired results from damaged formats.
Auto-generated from all reviews of this business. For reference only.
Its easy to get support via chat and Remote Support. Out Licence error was fix quickly.
The Communications was clear and easy.
Reply from Stellar Data Recovery2026-07-31
Dear Rene,
Thank you for your valuable feedback. We are delighted to know that you found it easy to reach our team through chat and Remote Support, and that your license issue was resolved promptly.
It is especially rewarding to hear that you found our communication clear and easy to follow. Your appreciation motivates us to continue providing prompt, professional, and reliable customer support.
Thank you for choosing Stellar. We truly value your trust and look forward to assisting you again in the future.
Best regards,
Sunil Kumar
Customer Experience Team
Stellar Data Recovery
It was the only software that I was able to access my corrupted HDD. Really satisfied. Very easy to cancel the subscription via the chat.
Reply from Stellar Data Recovery2026-07-31
Dear Raphael Koeche,
Thank you for taking the time to share your experience. We are delighted to know that our software was able to help you access and recover data from your corrupted hard drive when other solutions could not.
We are also pleased to hear that you found the subscription cancellation process through our chat support simple and convenient. Providing reliable solutions along with a seamless customer experience is our priority.
Thank you for choosing Stellar. We truly appreciate your trust and look forward to assisting you again in the future.
Best regards,
Sunil Kumar
Customer Experience Team
Stellar Data Recovery
Dear Wendy,
Thank you for your kind feedback. We are delighted to know that you had an excellent experience with our customer service team.
Your appreciation is greatly valued and inspires us to continue providing prompt, professional, and reliable support to all our customers.
Thank you for choosing Stellar. We truly value your trust and look forward to assisting you again in the future.
Best regards,
Sunil Kumar
Customer Experience Team
Stellar Data Recovery
Very easy to follow and even though i didnt need help i had it from dang i forgot his name but he was right there as soon as i was done, Excellent job from top to bottom.
Devashish from Stellar Data Recovery provided solid assistance with my subscription cancellation. He was responsive, clear in his explanations, and guided me through the process without unnecessary delays. I appreciated how he addressed my concerns directly and ensured that the cancellation was completed properly. Overall, it was a smooth and professional experience, and his support made what could have been a frustrating process much easier.
Quick response. Great experience with Deepak Rana, in Customer Serveice, how has great knowledge of the product and answered our questions and doubts very quick.
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