Stellar Data Recovery

Dear Rishav Pippal, Thank you for your kind feedback. We are delighted to know that you were satisfied with the service provided by our team. Your appreciation means a great deal to us and motivates us to continue delivering exceptional customer service and reliable solutions. Thank you for choosing Stellar. We truly value your trust and look forward to assisting you again in the future. Best regards, Sunil Kumar Customer Experience Team Stellar Data Recovery

Dear Dave E, Thank you for your kind feedback. We are delighted to know that you were satisfied with the service provided by our team. Your appreciation means a great deal to us and motivates us to continue delivering exceptional customer service and reliable solutions. Thank you for choosing Stellar. We truly value your trust and look forward to assisting you again in the future. Best regards, Sunil Kumar Customer Experience Team Stellar Data Recovery

Hi, Thank you for your kind feedback. We are delighted to know that you were satisfied with the service provided by our team. Your appreciation means a great deal to us and motivates us to continue delivering exceptional customer service and reliable solutions. Thank you for choosing Stellar. We truly value your trust and look forward to assisting you again in the future. Best regards, Sunil Kumar Customer Experience Team Stellar Data Recovery

Dear Raj, We sincerely apologize for the inconvenience caused and appreciate your feedback. We fully understand your concern regarding the issue encountered while converting your OST files using Stellar Converter for OST Corporate. As discussed during our conversation yesterday, you confirmed that the conversion of two smaller OST files was successful. However, the application crashes when attempting to process the larger 13GB OST file during the “Save to PST” stage. After reviewing this with our technical team, we would like to provide some clarity and guidance. We noted that you are currently using 32-bit Microsoft Outlook 2016, which has inherent memory limitations. A 32-bit application can typically utilize only around 2–4 GB of system memory, regardless of the total RAM available. When handling large OST files such as yours, this limitation can lead to instability, crashes, or failure during the PST creation process. Please note that Stellar Converter for OST relies on Microsoft Outlook components for saving the PST file. Therefore, any limitations within Outlook—particularly those related to memory handling—can directly impact the conversion process. To ensure smoother processing of large OST files, we recommend using a system with 64-bit Microsoft Outlook installed, as it can better handle higher OST file conversion. We understand that you may not currently have access to a 64-bit system. We did not force you to share the file. As an alternative, we can assist by securely processing the OST file from our end within our controlled environment. We are also ready to share a Non-Disclosure Agreement (NDA) to ensure complete data security and confidentiality. At Stellar, we take great pride in providing our customers with exceptional products and services. Please be assured that we prioritize data privacy and confidentiality. Any files shared with us are handled under strict security protocols and non-disclosure standards. Best regards, Naveen Customer Experience Team Stellar Data Recovery