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CSSBuy

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319 reviews

3.8319 reviews
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About CSSBuy

Data updated
Website
www.cssbuy.com
Category
Business Services
Location
China
Status
Unclaimed
Last 12 months
104 reviews
Replies to negative
56% (48/86)
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About this business

Your #1 Shopping Agent, based in Hangzhou, China. Purchase billions of products with a few clicks. B2B and B2C support. We connect our customers worldwide to millions of sellers in China!

Written by the business, not verified by us.

Is CSSBuy legit?

CSSBuy (www.cssbuy.com) has a 3.8 out of 5 rating on OK.one, based on 319 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 72% rate it 4 stars or higher while 25% give 1 star; The business has replied to 56% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the helpful staff, noting that representatives are always polite, attentive, and ready to assist with any questions that arise during the shopping process. People also mention that the delivery service is remarkably fast and reliable, ensuring that packages arrive safely right at their doors without trouble. However, some customers also noted unexpected extra service fees and extremely high shipping costs when trying to send their parcels abroad. A few reviewers experienced frustrating support interactions, mentioning unhelpful replies and unexpected delays that complicated their overall ordering experience significantly over time.

Auto-generated from all reviews of this business. For reference only.

What people say

I bought dozens of different vintage…

I bought dozens of different vintage ballpoint pens through cssbuy, so a bit unusual compared to almost everyone else seemingly buying only clothing items. My experience was honestly insane. The chat function is unbelievably quick. They handle simple tasks well: 1. Charge the cssbuy account through paypal: I notify them of it, they immediately recharge my account with the amount. 2. Troubleshooting: They even edited one of my screenshots with a red arrow as to where to click. 3. Refunding back to my paypal: After ~2 workdays, everything was refunded back that I wanted. It's kind of unreal how well cssbuy does these basic things. But for more complicated matters, they have trouble with the english/translation barrier, so I can't speak of that. But if your use-case is simple like mine, absolutely crazy site to use, recommend it lol

gaming laptop

I recently bought a gaming laptop and told them not to open the original box and to put protection on it. The laptop arrived very well protected and I was very well attended to and I wanted to thank the cssbuy team for doing what I said. I will definitely come back here to buy new products, whether from Taobao or wherever. Thank you very much and I consider this purchase 5 stars.

The biggest scammers in Asia

Ordered some items for my bussines which were about 250$ and another 250$ for shipping. After 6 months and 30 messages with them, they refound me 50$ out of 500$. The reason? They didn't even bother give me one. Lied to me for 6 months that the parcel is at customs (but refusing to tell me in what country or any details about the shipping company so maybe I can contact them to find any information about the parcel). I'm pretty sure they don't have a clue how to speak English because they don't understand basic questions. TLDR Scammers with no intention to help you. Disgusting company that refuses to give you any proper explanation or information.

CSSBuy is a totally agent scammers

CSSBuy is a totally agent scammers! They will Robb you tryng to make you paid more for the service! My item arrives at CSSBuy with one weight! And when I submitted to ship they change the weight, even it’s one item! And they said can’t ship my parcel because is to big! The support don’t care about! Be very careful! The agents is scammer and will Robb you! Check the photos!

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