I appreciate how kind and knowledgeable…
I appreciate how kind and knowledgeable your staff was to me. Thank you.
About dosaze.com
Data updated- Website
- www.dosaze.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 100% (8/8)
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About this business
At Dosaze, we believe it's our job to innovate for the common -- and the uncommon -- good. That's why we design and engineer innovative pillows and sleep technology that empower you to sleep, feel and live better every single day.
Written by the business, not verified by us.Is dosaze.com legit?
dosaze.com (www.dosaze.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support team, noting they respond quickly and provide helpful guidance through exchanges and satisfaction guarantees. Many consumers also highlight the high-quality materials, smooth fabrics, and comfortable design of the sleep products. Some reviewers were not happy with certain items, mentioning that specific pillows or mattress toppers felt too firm, thick, or simply did not alleviate their individual neck and back discomfort. A few customers also noted that managing returns sometimes required navigating unexpected steps, such as donating the unwanted products to a local charity and submitting proof to secure a full refund.
Auto-generated from all reviews of this business. For reference only.What people say
Outstanding customer service and quality products.
Outstanding customer service. Oroducts are top notch and I absolutely love the sheets. I will definitely purchase from this company again.
Best customer service
I ordered the regular dosaze pillow. It was not a fit for me because it was too high. The customer service was exceptional, they sent me a softer version for free to see if it would help the height. It did not so I was refunded but asked to donate the pillows. I like that they care for sustainability. So although the pillows didn’t work for me, I recommand the company because of the customer service.
A friend excitedly suggested I try the…
A friend excitedly suggested I try the neck support pillow as it had cured her issues so I promptly ordered. I am very petite and unfortunately the original pillow I was sent, which was of extremely high quality, was too high and firm. In discussion with Dosaze they suggested I try their softer option, which they promptly sent at no additional charge. That, too, unfortunately did not work so they again promptly offered to refund, but with the request to donate the pillows, which I happily did as they were really high quality and someone else will find relief and have wonderful nights sleep. I highly recommend trying their products as they are an incredible company to deal with.
Outstanding Service and Support
I am so happy with the outstanding customer service I have received from the Dosaze team. Buying products online can be a challenge. When I recached out to the Dosaze team to let them know the pillows i ordered did not work out for me. I was expecting a long drawn out process to return them but to my surprise i received a follow up within minutes offering to take the pillows back and also offering me to try another pillow that may work better for me free of charge Not many companies respond to customer returns like this and not many go out of there way to find solutions for a customer who may or may not buy there product I am looking forward to trying the new pillow. I would 100% recommend tying a pillow from Dosaze
Wonderful customer support!
The pillows we ordered did not work out for us, but the Dosaze customer support was amazing! They refunded our purchase and asked us to find a place to donate the pillows rather than return them. we appreciate their sustainability concerns and will be finding a new home for the pillows we we unable to use.
Great service, pillow too thin for me.
I ordered Dosaze’s regular pillow in the hopes that it would help with neck pain. I unfortunately just found the pillows to be much too thin for my liking. It just felt to me like I was almost just laying my head on the mattress. I’m sure their pillows are great for someone who doesn’t like thick pillows though. Their customer service was phenomenal though and they were very easy to work with for a refund.
Excellent customer service and…
Excellent customer service and environmentally conscious.
5 Star Rating for Dosaze
Since my doctor advised me that the wedge pillow would not be useful for my condition is the reason I needed to return it. I was very pleased how quickly I got the pillow, especially including the bonus pillow which was such a nice gesture celebrating Mother’s Day. Allowing me 60 days to try this pillow is phenomenal! I would rate this company as being outstanding in customer relations! Anything I could say about this company in serving their customers is superior! Dosaze is the company I would go back to time and time again!
Customer service 10/10
Customer service 10/10. Never had a company be so responsive and helpful.
Very helpful
I purchased a pillow which I could not get on with. The company kindly suggested a different pillow which was delivered promptly but unfortunately still did not suit me. I donated the pillows to a charity and dozase refunded me. I am very grateful for their support and prompt replies.
Excellent All Around
I love my pillow, and the customer service has been beyond great!!
The customer service is fantastic
The customer service is fantastic. I unfortunately had to return the mattress topper I had as it didn't quite help with my back despite the high quality. But they made the return process super easy, and I really appreciate their commitment to sustainability as well. Would definitely recommend their products.
Customer service is top shelf
Customer service is top shelf! Very responsive!
Wow wow wow wow wow!!!
Wow wow wow wow wow!!!! Cannot say enough wonderful things about the Dosaze customer service team and experience I had. Unfortunately, the pillow I ordered just wasn’t the right fit for my husband but the return process couldn’t have been easier or more seamless. Truly unbelievable customer service, which is so rare these days. Can’t recommend ordering from this company enough as they’re truly there to support you and just want to see their products go to good use!
What a fantastic company
What a fantastic company! Their dedication to customer care and support is truly second to none. I wholeheartedly recommend them without any hesitation!
Impressed with their customer service
The customer service is top notch. They are quick to respond and to offer a resolution. I was impressed by their level of care to making sure I was satisfied with my purchase.
Best customer service I’ve experienced
Best customer service I’ve experienced. Have no concerns about ordering a pillow. If it isn’t the right pillow for you, Dosaze will make it right.
This is an unusual review because we…
This is an unusual review because we asked to return the topper but the experience however was 5 stars. I had a past hip replacement and having a lot of trouble sleeping at night. I ordered the side sleeper topper and tried it for a few nights. I had to stop sleeping on it because it didn't help with the pain. I contacted Dosaze and the support team suggested another topper. The suggested topper was medium to firm as they didn't have a softer one available. I turned the offer down as that I didn't think the suggested topper would work being still on the firm side. The Support team immediately credited my account and told me to recycle the topper. I believe that was very fair and appreciate they stood behind their trail free promise. Other companies offer this but make it difficult for the buyer. If you think a topper will help you I'm telling you that if it doesn't work they stand behind their promises. Thank you,
Fantastic Customer Service
Fantastic customer service-- even responded during the weekend! I ordered a travel neck pillow based on good reviews. Unfortunately, the pillow was too tall and didn't fit because I have a small and short neck. However, the quality of the pillow is much better than ones I've tried. The outer fabric is smooth and comfortable and the memory foam is supportive. The return process was seamless, which I very much appreciated.
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