Elife is a global private transportation company, covering thousands of cities and airports in 150 countries. We offer different vehicle alternatives for individual and group transportation: from sedan to coach bus, with professional drivers and 24/7 customer service.
Written by the business, not verified by us.Elife (www.elifelimo.com) has a 3.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 33% give 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the professional and friendly drivers who communicate proactively via WhatsApp, confirm travel details well ahead of time, and always arrive punctually for scheduled airport pickups. Consumers consistently highlight clean vehicles, safe driving conditions, and exceptionally helpful assistance with luggage, making overall journeys remarkably comfortable, smooth, and stress-free. However, some people mentioned occasional issues with unpunctual drivers, delayed arrivals, and inadequate communication during their airport transfers. A few customers also reported encountering unprofessional behavior, a complete lack of direct contact options, or drivers failing to show up entirely for rides.
Auto-generated from all reviews of this business. For reference only.Ahmed was professional, arrived on time and was really good at communicating, even talking in my native language. I was going to luxor airport to return home in italy
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
Our driver Ahmed was amazing. He was on time at the airport and took us to the hotel and to other places in a kindly way. We are really happy with him. We recommend him 100%.
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
Great driver with excellent communication. Easy to get from the airport to the city of Seoul.
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
Mr Ramon Villasmil is excellent! Very comfortable ride and clear communication
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
Reservé una recogida para llevar al aeropuerto en Punta cana con Wilfrido y su compañía SamyRD transfer y me fue muy bien de verdad que es muy profesional puntual y un excelente servicio. Espero contar con él cuando regrese a Punta Cana! Recomendadisimo !!! Excelente!!! I reserved with Elife and I got the service with Wilfrido de SamyRD transfer in Punta Cana and it was amazing. Very punctual, very professional 200% recommended. I hope to use his service again very soon when I return to DR. Excellent experience!!!
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
Driver showed up on time. I would have rated 5-star if only the driver had given me a confirmation call before showing up at the pick up point. I only received a generic text message and an email.
Dear Guest, Thank you for your suggestion. While our drivers generally follow this procedure, we acknowledge that on rare occasions, lapses may occur. We truly appreciate your understanding and will reinforce our training to ensure more consistent service. Kind Regards
Good friendly driver. Good communication on phone prior to pickup regarding arrival & live details. I was unfamiliar with location layout. Well done !
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
Osama driver are amazing. Trip from hotel to Hurghada Airport. Great services sent me a WhatsApp with details where taxi would be with be with name board. Picked me and within 5 minutes we were loaded in car and off to our destination. Great all round service I Would definitely recommend and use again.
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
Support team is responsive! Driver was on time and contacted us closely on the arrival time at the FCO airport!
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
All aspects were very good. Great value for money, clear communications, driver friendly and professional.
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
The taxi wasn't at the agreed-upon location at the agreed-upon time. The taxi's size was not comfortable, and the passenger in the backseat was sitting next to the open bench seat.
Dear client Thank you for bringing your concerns to our attention. We have conducted a thorough review of your ride details and would like to provide you with the following summary: Our driver arrived at Terminal 3, your arrival location, at 00:19. Your flight landed at 00:42, and with the allocated 30-minute buffer time, the scheduled pickup time was 01:18. This means the driver arrived nearly one hour in advance to ensure a smooth pickup. During the waiting period, our driver and customer service team attempted to contact you several times but did not receive a response. We understand that it is sometimes challenging to locate each other in busy airport areas, and this may have contributed to the delay in connecting. Regarding the vehicle type, your booking was for a sedan, which accommodates 3 passengers and 3 pieces of luggage. The dispatched vehicle was a Honda Jazz, a 5-seater car that fully meets the sedan category and the requirements of your order. We sincerely apologize for any inconvenience caused and appreciate your understanding regarding the situation. Should you have any further questions or need assistance, please do not hesitate to reach out. Thank you for your understanding.
Very helpful. Great communication. Clean, well looked after vehicle.
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
The driver was courteous and accommodating.
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
The driver was on time,it was easy to meet. Driving is comfortable.
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
I paid more for a 7 seater van but got a small car. I first reserved a small car but had to cancel it due to the reason that I had kept receiving notifications about not enough cargo space even though there were only three people in my family. Can you pay me back the difference between the small car and the big van?
Dear client, We sincerely apologize for the inconvenience you experienced during your trip. After conducting a thorough review, we have confirmed that the vehicle assigned to you—a Toyota Prius Plus—matches the MPV4 vehicle category specified in your original booking. Please note that your order indicates "MPV4" as the vehicle type, rather than a general "7-seater" classification. Ensuring passenger satisfaction remains our highest priority. To resolve any booking-related discrepancies or concerns, we kindly ask that you reach out to your booking platform directly, as they are best positioned to assist with order-specific disputes. Thank you for your understanding and cooperation.
Welcoming team all smoking at the time I arrived to the meeting point. No one waiting near the meeting point. When I stayed for longer time waiting then they came with their cigarettes in hand to check my name and destination. Driver came late and driving very slow towards my destination even if there was no traffic.
"Dear Guest, Thank you for reaching us. We are so sorry to hear that you had an uncomfortable experience and guest satisfactory is always our top concern. we will investigate this case and provide further feedback, please contact the booking platform to resolve the dispute thank you"
Very good communication from the company on where to meet and details of the driver. Driver was friendly and helpful.
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
Met us in the airport straight after customs. Even though we landed at 1am the driver handled evreything at took us straught to our hotel.Highly recommend.
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
Ready for me as soon as I got out, smooth drive to hotel, will definitely recommend
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
Edward gave an amazing ride; helpful and guided us correctly
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
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