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Is Flora2000 legit?
Flora2000 (www.flora2000.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 31% give 1 star; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-30.
I ordered flowers to be delivered to my daughter in Shanghai for her birthday. She never got them. I have been messaging the company and they keep on giving me the run around. My card was charged. Horrible service!
Reply from Flora20002024-09-29
Dear Isabel,
We are extremely sorry that the order was not delivered to the recipient's address.
While we are checking this with the outlet in the back ground, we do not want you to wait any longer for the resolution.
We have canceled the order and issued you a full refund, this will reflect on the account within 7 business days.
While we cannot make up for the lost moment, we have issued you a $10 discount on your next order with us, this will be valid upto one year from today.
We are very sorry once again and rest assured this will not be a cause of complaint in the future.
I’m that guy who doesn’t drop reviews. Ordered some beautiful roses for my girlfriend in Shanghai in the early morning of 19th August 2024, and before 1 pm she sent me a picture of her holding the bouquet arranged beautifully and I can tell from her smiles what that meant. Thank you Flora2000
Reply from Flora20002024-08-19
Thanks for the awesome review, Benjamin! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Not satisfied, I ordered flowers from their website, what arrived is different from what I ordered. Trying to contact customer service but no one is answering. Paid almost 200usd for this bad service. Writing this so othes will not repeat my mistake. Thank you.
Reply from Flora20002024-08-13
Dear Ahmed,
We apologize for the inconvenience caused.
Thank you for sharing your details.
We have checked your order and can confirm that we have not received complaints or feedback on the order. Please write to us with your concern on [email protected] with the order number mentioned in the subject line.
Website made it easy to order compared to others I have used to order flowers for Germany. Also appreciated the confirmation that the order was delivered. I will use Flora2000 for my next order to Germany.
Reply from Flora20002024-07-30
Hey Mike,
Thank you so much for your kind words here, we will always strive to make it better each day and meet or cross your expectations from us in terms of quality and service. We will be very a happy to bring a smile to your loved ones in Germany as well. Thanks for the future orders in advance, Cheers!!!
We did a Mother's Day order to the Caribbean. It was easy and my Mom loved the arrangement. The whole transaction was smooth and easy. It arrived in time for Mother's Day despite my late order.
Thank you
Reply from Flora20002024-06-02
Thank you for the kind words, Laura! We’re so happy you loved your experience and can’t wait to have you back shopping with us. Thanks again!
Interflora never disappointed me, if gift listed was not available, they replaced with similarly priced, but often nicer than what I had chosen. Communication top class
Reply from Flora20002024-06-01
Hi James, We at Flora2000 are super grateful for your fantastic review towards our website, we will continue to providing top notch services for all your future gifting deliveries. Cheers!!!
The product was perfect, the service was great and humans were available when the recipients phone was unavailable. Thank you Anna!!! The flowers were beautiful and everything was perfect.
Reply from Flora20002024-06-01
Hey Eduardo, your words give us so much happiness to ensure we continue to making your loved ones smile with each and every order we service for you. Thank you
I needed a great mother's day gift for my mom who lives abroad. I found beautiful orchid on Flora 2000 and they were able to deliver it on time. I didn't see it but my mom loved it so I am very happy too.
I have ordered from Flora 2000 in thee past and have been happy with that order also.
Reply from Flora20002024-05-31
Hi M.Byron, Thank you so much for your beautiful review here, we are so happy to learn that we brought a smile to her face, we will continue to provide the same service to ensure you are happy with all your future orders as well.
I only send flowers with Flora2000 now. I’m old enough to have used many different floral companies over the years.
Before and after the advent of the computer. I’ve been disappointed by other companies ( you know late or not at all, nasty looking flowers, bad communication) Flora 2000 has never let me down, their prices are fair, their products are good quality and you can tell they do their “homework” I send flowers in the USA and Hong Kong, I’ve been doing business with them for 5 or 6 years now and have been satisfied each and every time…… Thanks Richard
Reply from Flora20002024-05-29
Thanks for the awesome review, Stan! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Even though I ordered "all white" flowers, the arrangement received for Easter had a few red flowers, but it was full, fresh and beautiful.
I've sent half a dozen bouquets to Thessaloniki and my recipients are always impressed by how lovely the bouquets are.
Reply from Flora20002024-05-09
Hi Rachel, thank you so much for this awesome review, sorry that we were unable to match the ordered arrangement but we are so happy that we could bring a smile to the recipient's face every single time. We will continue to match the level of fresh quality you expect and always service the orders at the highest levels. Cheers!!!
I have been using the service for over 2 decades now! As an expat it has been vital in ensuring that I do not miss special occasions for the special people in my life, no matter where in the world they or I am. I can honestly say that in over 20 years, I cannot remember having an issue with any order.
Reply from Flora20002024-05-08
Hey Randy, thank you for your outstanding praise and we are always excited to see your name on the database when we get your orders, it is always a pleasure serving you, cheers and have a good one!!!
Hey James, Thank you so much for appreciating our services. It exhorts us to serve you better. Our personalized service by highly trained floral experts will always be available to you. Have a good one!
Thanks for the awesome review, Rehan! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
What can I say? My partner loved the flowers.
And to my eye, they were of very high quality, delivered quickly with zero problems
Reply from Flora20002024-04-11
Hey Brendan, Thank you so much for appreciating our arrangements. We will continue to provide you with amazing designs and the finest of quality along with every floral arrangement. Stay Happy and blessed. Cheers🥂
The gap between the picture and the reality. I ordered from you website a beautiful…
I ordered from you website a beautiful cherry blossom
arrangement, very luxurious with flowers. What was delivered to the recipient was a skinny plant with one or two branches and one measly flower. I was horrified when she sent me a picture of it, which in no way resembled what I had ordered from you. This is the second time this has happened.
Reply from Flora20002024-04-07
We realize the importance of this order and are extremely sorry as the flower arrangement you ordered did not turn out the way it was displayed on our website.
Although we took great care in handling your order, it appears that it was not delivered to the recipient as intended. We will further investigate to understand what went wrong with this delivery.
It would be of great help if you can send us a picture of the delivered arrangement at [email protected]. Kindly mention the order number in the subject line.
This was a rare instance and we assure you a more stringent quality check to avoid such a cause for complaint in future.
Please accept our sincere apologies once again.
Prompt delivery and excellent communication by email to notify us when the flowers had been delivered.
The website was the clearest and easiest to follow when placing an order.
Reply from Flora20002024-03-26
Thank you for the kind words, Peggy! We’re so happy you loved your experience and can’t wait to have you back shopping with us.
I was very impressed with the professionalism I experienced with my recent order.The recipient spoke in glowing terms of the packaging and of course of the quality of the flowers she received.I will most definitely be using your services again.
Reply from Flora20002024-03-20
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!