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Is Flora2000 legit?
Flora2000 (www.flora2000.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 31% give 1 star; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-30.
PT/BR: Foi uma experiência incrível. Há muito tempo queria presentear meu namorado de longa distância. Estamos há anos juntos e nunca nos vimos pessoalmente. Hoje, a Flora2000 nos realizou com o sentimento de que nosso encontro pessoal está a cada dia mais próximo. Obrigada pela experiência. Contem comigo para as próximas celebrações.
EN/US: It was an incredible experience. I've wanted to gift my long-distance boyfriend for a long time. We've been together for years and we've never met in person. Today, Flora2000 has given us the feeling that our personal meeting is getting closer every day. Thanks for the experience. Count me in for upcoming celebrations.
Reply from Flora20002023-03-25
Hey Pamela, thank you so much for your kind words, it exhorts to perform better each day and in the end it is always worth the effort...keep smiling and all the best for the future...:-)
Been doing business now for two years, different occasions. Only once was disappointed at the presentation/appearance of
What I ordered. I contacted customer service…thinking- I’m not going to get anywhere with my concerned/complaint.
immediately…I received response/attention/and solution.
I will continue to order with complete confidence that if there should be a problem in the future, that customer service and attention is nothing less than 5 stars.
Reply from Flora20002023-03-25
Hi Judes, Super grateful for the awesome compliment for our services, we will ensure you never face any issues and we will continue to put a smile on your face.
Sent wrong floral arrangement of very poor quality then refunded $22 from the $112 purchase and ignored follow up WhatsApp messages. Extremely disappointing transaction on all counts.
Reply from Flora20002023-03-24
We request you to please help us with the order number in order for us to quickly have this resolved for you.
Been sending flowers to my Mom through them and I must say they are reliable and they do a great job. Their customer service is excellent (with on-time updates) and the flowers are really beautiful (according to my Mom and judging from the pictures sent).
Reply from Flora20002023-03-16
Thanks for the awesome review, Ana! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Same like everyone else here.
I would give them -2000 but i cant.
Still waiting for the answer for my refund but no one replied on WhatsApp and email.
This is what i got from these thiefs only.
They were suppose to deliver flowers on 8th of march.
We regret to inform you that your order could not be delivered as scheduled owing to non availability of fresh flowers.
Your order is scheduled for delivery tomorrow with fresh flowers.
We will notify once the order is delivered.
Warm Regards,
Boldwin Smith
Flora2000
Handcrafted Flowers & Gifts
Reply from Flora20002023-03-11
Hi Nenand as promised to you earlier on WhatsApp we had already cancelled the order and refunded you in full for this order. We are extremely sorry for this mishap and will take full responsibility by making the correct changes, rest assured this will not be cause of complaint in the future.
!!! THE WORST SERVICE EVER !!!
money collected, flowers never delivered for my mum on March 8 , support team stopped responding via whatsapp regarding this issue
Better not to use Flora2000 again ,they are the worst on the market!!!!
Reply from Flora20002023-03-11
Hi Vitaly we have responded to all the queries and have also refunded you in full for this order, we are truly sorry for the inconvenience and will take appropriate actions to ensure this is not repeated in the future again, we always value your feedback and have started the actions for it as well
I am rating them a 1 star because it will not allow me to give a negative rating! I ordered an arrangement 2 WEEKS in advance of Valentines day, because I needed a morning delivery if possible. This was not a last minute order. I ordered a specific arrangement due to the color that I wanted. The flowers did not arrive in the morning, in fact they did not even arrive that DAY! it was not until almost 8:00 pm the following day, that the flowers arrived. The flowers that arrived were NOT THE FLOWERS THAT I ORDERED! The arrangement that arrived looked like the company had thrown together whatever was left over from Valentines day and sent it out last minute. I contacted FLORA2000, they told me they would give me a refund, that I have not seen. a refund does not make up for a ruined Valentines day. Customer service is Non-existent, What a horrible experience!
Reply from Flora20002023-03-01
Hi Terry, So Sorry for this inconvenience to you and your loved ones. Seems like our emails are going to your junk/spam folder. We take full responsibility for this and are working in the back ground to change this entire situation that was not suppose to happen in the first place.
We definitely value this feedback and assure you the outlet in question has been replaced as well, since we didn't want you to wait for a resolution we had already cancelled the order and issued a complete refund too, it will reflect on your account by now.
Once again please accept our sincere apology and rest assured we will not let this repeat ever again.
It's been a week since the delivery date and still no flowers delivered. The only reply I get is the delivery point hasn't had any fresh flowers to deliver. What the hell !!!
Reply from Flora20002023-02-28
Our outlet was taking time to revert with delivery details on this order and we did not want to keep you waiting till then. Therefore we have issued you a full refund already of the order. Once again we are terribly sorry for this mishap, we have already taken care of the outlet in question and replaced them with new ones. While this was totally unexpected, we assure you a more stringent process to ensure this does not happen ever again.
I ordered flowers from US to be delivered to Nicaragua on Valentine's Day for Valentine's Day. They ordered for same day but shop was out of flowers. They stayed in touch with me and worked with me. Flowers arrived on 16th. My wife was happy. I am happy. Next time I order a day or two early. And their delivery fee must cheaper than rival.
Reply from Flora20002023-02-22
Hey thank you so much for your kind words, we are getting more outlets to join us so that we can cover more areas all over the world... we are happy that you have found the delivery outlets for the Nicaragua , we will always be here for you
My order was delivered the day after Vday which makes it useless as you want to make someone special on that specific day. The messenger guy had an enquiry about the address given, and instead of calling me, he decided to just bring the flower back to the warehouse. When I messaged Flora2000 and asked told them the incident, and even offered to shoulder the grab expenses just so my mom would have flowers on Vday. They just gave you the line "it is not within our reach anymore, its the delivery policy to bring back package to warehouse if they cannot reach the recipient". This is unacceptable as businesses like Flora2000 has complete control over their delivery partners and should be liable if that third partner is incompetent. But to dodge the issue and blame it to the delivery company and just tell the customer that "there's nothing we can do about it" is so unprofessional and unacceptable. This kind of business model and customer service should be banned from business like flower business. They gave detrimental effects on people who spent HARD EARNED MONEY and ruin special occasions. I understand that no business is perfect, but how you handled it speaks volume that you only care about money and not your customer.
Reply from Flora20002023-02-22
Dear Margarita,
We sincerely apologize for the inconvenience caused in this instance.
We have taken up this issue with the concerned team and will ensure this is not a repeated instance.
My order was delivered two days late and one item missing. Would not recommend to anyone. Customer service useless. Not worth a penny.
Reply from Flora20002023-02-17
Hi Ofelia, this is very sad news that the item was missing from your order, can you please send an email to [email protected] with the order number being the subject line and this complaint so that we can ensure the recipient gets the missing gift from you as well ?
Worst experience ever. I trusted Flora2000 with delivery of a rather expensive bouquet of flowers on Valentines day. Firstly, their communication is automated, delayed and poor. Secondly, the flowers were never delivered.
If a flower business cannot deliver flowers on the single most important day in their business then that goes to show how inefficient and terrible they are at business.
Appalled.
Reply from Flora20002023-02-17
We are so sorry for all the inconvenience cause to you and loved ones due to the delay in getting you the order details, due to the overwhelming number of orders in the Dominican Republic the outlet was unable to update us on times. We completely take responsibility for this mishap and will better our services for the future by the taking the right actions immediately. The outlet in concern has been fired and we are already working on getting back to you all the queries with the best resolution to avoid this situation again. This was a rare instance and we assure you a more stringent quality check to avoid such a cause for complaint in future. We hope you will lend us your kind understanding and give us a another change to show you how we always make our customers smile.
I would like send flowers for my girlfriend by Valentins day but no delivery. If you in LDR itˋs important for you to make a sign to think about. Iˋm very disappointed and i never will use this shop again.
I contact by email and they would like contact the outlet. Until this time no answer and for sure no answer anymore.
No apologyce only collect the money.
Reply from Flora20002023-02-17
We are extremely sorry for this delay in getting back to you with the order details, we are checking with the local outlet but due to the large volume of orders it is taking a while to get to us. We request your kind understanding and a little more time to have this resolved for you.
Thé booking online went well, there was a good selection and the recipients we’re happy too. The bouquet was for new year and the colours being of the season made that cheerful yellow
Reply from Flora20002023-01-02
Thank you for the kind words, Helen! We’re so happy you loved your experience and can’t wait to have you back shopping with us. Thanks again! We’d love to continue providing great service to awesome customers like you. Thanks again!
I ordered Christmas flowers for a dear friend in Victoria Australia who has had a year of ill health. I was told the flowers were delivered as ordered by Flora2000, they were not. My friend never received them. When I contacted Flora2000, all they did was offer to cancel the order and refund my money, nothing about trying to get flowers to my dear friend as I asked. If this was the 1st time I would have thought it was a one off, but this has happened before when my sister, who was having a special birthday never received her flowers, despite my being told the flowers were delivered. Flora2000 advertises they deliver world wide, including to the small town where my friend and sister live, but apparently that is not the case. I have already switched international flower delivery companies and will not use Flora2000 again, they have spoiled 2 very special giving occasions for me which I find totally unacceptable.
Reply from Flora20002022-12-30
Dear Carole,
We sincerely apologize for the inconvenience caused.
We have sent you an email explaining the reason for not being able to deliver your order.
Please check our email and reply to the same for any further assistance.
Kindly check your junk/spam folders if email is not received in your inbox.
I had my credit card number hacked and 2 purchases made for this company. I cannot find any info to contact this company at all. I think it’s shady all the way around. I’m pissed!!
Reply from Flora20002022-12-16
Hi Annette,
We are sorry to hear that your card was hacked.
Please advise your location and help us with your phone number so that we can connect with you to have this resolved.
Ordering was easy, big range from which to choose, and when some how I managed to put the wrong state in the receipt address - NA instead of TX - it was very easy to make change.
Would recommend.
Reply from Flora20002022-12-12
Grateful for your kind words and awesome review Michele, we will continue to ensure this gets better and better each day, Cheers!!
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