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Is Flora2000 legit?
Flora2000 (www.flora2000.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 31% give 1 star; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-30.
Had a strange experience- with a missed delivery of flowers. This was explained fully. Flowers delivered to Crimea via UK the day after. It’s always an uncomfortable experience when you pay for something online to a new company and your goods are being delivered to another country. Highly recommended
Reply from Flora20002024-02-27
Hey John, we are always happy to deliver orders for your loved ones all over the world. We are grateful for the kind words here from you . We will always strive to be better each time. Cheers 🥂
Customer service was very helpful and professional and the honesty of letting me know exactly process of the delivery 👍 I would recommend your company.
Ray
Reply from Flora20002024-01-09
Hi Ray, Thank you very much for appreciating our services. Our personalized service by highly trained floral experts will always be available to you. We will ensure a smile on your face and your loved ones every time you place an order with us. Happy Shopping!!!
I wonder what these people think about a special day that gets ruined because of unresponsive not delay but no delivery was made. I need a refund please be responsive just the way you were responsive before the payment was made.
Reply from Flora20002023-10-11
Hi [email protected]
As per our WhatsApp chats with you and emails we had already escalated the matter to the higher team manager and have cancelled the order with a full refund to your MasterCard ending in 5985.
We have updated you via emails in this matter. Kindly check your Spam folder just in case the emails have gone there.
P.S. the said local vendor has been fired to ensure this is not repeated in the future.
Please accept our sincere apologies once again.
Smooth. Snappy. Efficient
Placed an online flower order in Detroit for delivery to Chile Arrangement arrived in beautiful condition and when promised.
A customer service e-inquiry was made, after the order was made, which was promptly and completely answered.
A flawless transaction.
Thank You!
Reply from Flora20002023-10-04
Hi Michael, we are thrilled to learn that your experience was crisp and quick. We will always aim to ensure this is your experience at all times with your continuous business in the future as well. Have a awesome day ahead!!!
I really liked the way everything was handled, the delivery was great with a smile and good vibes!
I will definitely use your services again!
Reply from Flora20002023-10-11
Hey Christophe!!! we are over joyed with your kind appreciation for us. We will always try to do the best and ensure we replicate this experience every time you order with us. Thank you once again and have an awesome day !
It's great and I'm happy with the service. Flora2000 management is fast in responding to any of your query. I'll surelyvrecommend to my friends.
Reply from Flora20002023-09-18
Hey Mas, we are super grateful for your kind words and feedback towards our services. We will always ensure utmost level satisfaction for your future orders too.
Thank you so much for all of your help in making my sisters flowers, she is truly over the moon. A very easy website to navigate as I’m in the UK and my sister is in Italy, a very professional company and will definitely use you again 😀👍
Reply from Flora20002023-09-15
Hi Fran, We are extremely happy to learn that the recipient loved her gift, we are grateful for this feedback and review. We will always make sure all your shopping experiences are always like this. Happy Shopping!!!
I placed an order on Flora2000, called the following day, and asked for a status around 9 a.m. Richard emailed me around 1 p.m. saying it was out for delivery and, by 6 p.m., sent me another email stating "unavailability of fresh flowers"—the end. Then, someone named Anna emailed saying the same thing (collaborating on stories) and asked if I had another day for delivery. No one addressed the lie they told me at 1 p.m. that the order was out for delivery. Then, they made it seem that I was at fault. Making the customer happy or correcting their mistake never entered their minds.
So, in short, Richards's email was intentionally misleading and a lie. My order was never out for delivery, nor was it filled. He knew the status of my order when you sent the email. To mislead a customer who trusted their business for a vital occasion was disrespectful and disgusting. I have ordered and shipped flowers worldwide and have never heard of "unavailability of fresh flowers" before. And to tell me at the end of the day when I could have called another florist is only described as greedy and heartless.
Reply from Flora20002023-09-10
Hi Dwils, Sorry to hear about your order and the inconvenience it has caused. May we please have the order number so that we can quickly have this resolved for you ?
We had a great experience, quick and fast to respond, great customer service and wonderful arrangement. I highly recommend them. If you have not tried them you are missing out.
Reply from Flora20002023-09-08
Hi Mariam, cheers to the kind words for us here, we will ensure this remains your experience with us every single time. Happy Shopping.
I asked for a certain day delivery well in advance and the company was able to oblige. I thought the display of flowers would have been a tad more in the box bouquet, but it seemed a little sparse in the picture my friends sent to me, hence the 4 out of 5 stars. Maybe, just the way the camera shot was sent. All in all, my friends were happy with the delivery and the flowers.
Reply from Flora20002023-08-23
Hi Mich, Thank you so much for your kind feedback and appreciation. Always looking forward to your orders and we will always ensure that you and the recipient are happy with the end results. Cheers!!
You can't improve on perfect! My experience was wonderful. I was kept up to date with how my order was doing. Advised when it was delivered. This company is truly remarkable & the recipient was extremely happy.
Reply from Flora20002023-08-21
Thank you for the kind words, Denysse! We’re so happy you loved your experience and can’t wait to have you back shopping with us. Thanks again! We’d love to continue providing great service to awesome customers like you. Thanks again!
The presentation of the flowers selected and the delivery was exceptional overall.
Reply from Flora20002023-07-18
Thanks for the awesome review, George! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
At least she got them.
I ordered their orange and yellow arrangement and after telling me they didn't have the exact flowers in stock but would match them as best they could for color and value, they sent her pink roses that looked like greenery with roses as an after thought.
But at least she got them.
I complained but they have chosen to ignore me.
Reply from Flora20002023-05-18
Hello Elizabeth,
We have sent you email regarding your concern. However, it seems it is gone to your junk/spam folder.
Kindly check.
Ordered a bouquet in the UK to go to Australia. Order was placed with 2 weeks notice. Having not heard anything from the expectant recipient on the due date, I contacted the company, who informed me that there were no available flowers in the shop. Having then said that I still wanted something sent, saying that I didn't mind whether it was a bouquet or even a pot plant we then went through a prolonged correspondence, through email, with them telling me I was going to get an upgrade and 5% refund from my order. It then took another week for the delivery to be made. The quality of the flowers were disappointing at best. They all looked as if they had spent a couple of days blooming prior to being out in the display. I sent a photograph of the bouquet to Flora2000 who said I would get another 5% off equalling 10% in total. The upgrade was apparently 4 melted chocolates having been left outside in the warm Australian heat. At no time did I want refunds on the present I was sending however I did want a lovely quality bouquet sent to a relative. Sadly they missed the mark both on delivery date and quality.
Reply from Flora20002023-05-18
Dear Leonie,
We have emailed you regarding your concern. Please check and feel free to write to us on [email protected] with order number mentioned in the subject line.
Beautiful bouquet of roses delivered right on time
I ordered a bouquet of red roses from South Africa to be delivered to my daughter in a small town in Portugal on her birthday, the 8th of May. What a wonderful surprise I had when she sent me a photo of the beautiful fresh roses delivered early on the morning of her birthday!
Reply from Flora20002023-05-10
Thank you for the kind words, Marthie! We’re so happy you loved your experience and can’t wait to have you back shopping with us. Thanks again! We’d love to continue providing great service to awesome customers like you. Thanks again!
The package was delivered on the right time. The package exceeds of what was expect and the recipient was so very happy about it.
Reply from Flora20002023-05-10
Thanks for the awesome review, Richard! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
The flowers was absolutely beautiful I would highly recommend you would not be disappointed thank you so much x
Reply from Flora20002023-04-08
Hi Lorraine, we really appreciate your kind words and have conveyed the same to the local outlet who delivered the arrangement too. We will continue to ensure you love our creations and services.
They kept in close touch. I’m in Texas and the flowers were being sent to Canada so I was a bit nervous. They even called before delivering and emailed immediately after they were delivered. My sister loved her arrangement. I will definitely use them again
Reply from Flora20002023-04-05
Thanks for the awesome review, Alain! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
I’ve used this service three times now each time has been problematic and stressful. The flowers never get delivered especially on time. They do a completely horrible job on keeping you updated if your order is cancelled or if there’s anything wrong with the order very bad experience, and if you want to save yourself, a whole load of stress and hassle and money I would not recommend using these guys
Reply from Flora20002023-04-03
Hi John, sorry to learn that your order was cancelled, we did you send you emails for the same instantly however it may have landed in the SPAM folder, also we did update you about the details on WhatsApp as well. The recipient's area was out of delivery network therefore we were forced to cancel the order and refund you in full for the same, we have already started work in the back ground searching and adding more outlets to the local delivery network in the country to avoid any mishaps or disappointments in the future,
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