Function of Beauty (www.functionofbeauty.com) has a 3.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 26% give 1 star; The business has replied to 26% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-10.
Customer service was great. I felt they would do what it takes to meet my needs. The hair care products are very good. Immedicate relief for my itchy scalp. I may need to tweak the rest of the formula a bit but it is still early so waiting to see how that goes. I would definately purchase again.
Reply from Function of Beauty2023-06-01
Hi Roxanne,
Our team is thrilled to be able to help! 💙
Function of Beauty
Product always arrives on time and it's great not having to remember to order more, also the notification that its on its way is useful. Love the shampoo and conditioner, best products we have ever used, my daughter loves it and has her own subscription, my son loves it too so I had to start buying the bigger size bottle 😀
Reply from Function of Beauty2023-06-02
HI Lynn,
Thank you so much for your sweet words! We are overjoyed you had such a great experience 😍
Function of Beauty
My bottles of shampoo and conditioner lasted me 6 months, so it is worth the price! I use 4 squirts of each a day (believe it or not, a little goes a LONG way and I could probably get away with 2 per day) and I have really long thick hair. Like, to my booty long and thick enough to make most stylists envy my hair. I shower a minimum of once a day (sometimes twice but I only wash my hair once) because I am super hygiene OCD, and I have to wash my hair daily because of a skin issue I have. So trust me, the price tag may look scary, but it honestly is worth it.
Reply from Function of Beauty2023-06-02
Hi Callamina,
Woohoo! Thanks for sharing your feedback with us 🦄
Function of Beauty
H
Helen · 40 reviews · Experienced 2023-05-26 ·
★★★★★
I have curly hair
I have curly hair
Tried the shampoo and conditioner
It made my hair feel awful
Dry and frizzy
I had to wash my hair again with another product
Smell is too fruity
Reply from Function of Beauty2023-05-30
Hi Helen,
We would love to hear of your experience and get more details, to see how we can best help you. Please feel free to reach out to us at [email protected]
Thanks,
Function of Beauty
Hi Dafni,
Thank you so much for sharing your experience! ✨
Function of Beauty
M
Miriam · 1 review · Experienced 2023-04-09 ·
★★★★★
Used the Shampoo since 2021
Used the Shampoo since 2021. At the beginning everything was great. My hair got softer, less broken, but my scalp got very itchy after a year of use. I struggled with that for months before I finally changed the shampoo. I don‘t know if they changed something in the formula, but when I changed to another brand, the problems were immediately gone.
Reply from Function of Beauty2023-04-10
Hi Miriam,
We appreciate you sharing your experience and take all feedback very seriously. We stand behind all of our products and are confident in their safety. Please send us an email at [email protected] so we can discuss further.
Function of Beauty
L
L Anderson · 1 review · Verified · Experienced 2023-03-17 ·
★★★★★
Amazing customer service
Amazing customer service! went above and beyond expectations!!!
Reply from Function of Beauty2023-04-10
Hi L,
We are so glad we could be of help! We hope you are loving your customized formula and have many more great hair days to come✨
Thanks again for allowing us the opportunity to improve your experience with us!
Function of Beauty
Love the products and I have seen and feel the difference in my hair. I will recommend this product to my friends. My hair is great and also the smell. So far I’m happy with the shampoo & conditioner.
Reply from Function of Beauty2023-04-10
Hi Margarita,
We are so glad to hear you've been loving your customized formula! We hope you continue to enjoy your fragrance and have many great hair days in the future!🌈
Thank you again for giving Function of Beauty a try!
Function of Beauty
A
Ar · 2 reviews · Verified · Experienced 2023-03-17 ·
★★★★★
So far so good
So far so good. I noticed the difference in my hair after the 1st wash.
Reply from Function of Beauty2023-04-10
Hi Ar,
We are so happy to hear you are enjoying your customized formula! We hope you have many more great hair days to come 🦄
Thanks again for giving us a try!
Function of Beauty
I'm extremely happy with my custom formulated Function of Beauty hair care product. I purchased basic shampoo and conditioner with a hair mast add-on to that order. Nice shampoo - i use a small amount to get very clean, and the conditioner is light but effective for my fine hair. Nice stuff. Happy.
Reply from Function of Beauty2023-04-07
Hi Elizabeth,
Yay! So glad you're loving your own, unique formula 🌈
Function of Beauty
Amazing products and seamless delivery. I’ve used their shampoo, conditioner, Leave in conditioner and hair mask. I’ve been a customer from the very beginning and the products have always been quality.
Reply from Function of Beauty2023-04-07
Hi Kelly,
We are happy to have you here! 🤩
Function of Beauty
The products are great and the automatic shipping schedule is very accurate and on time.
Reply from Function of Beauty2023-04-10
Hi Emilia,
We are so glad to hear you've been enjoying your subscription's customized formula and frequency between orders! Feel free to reach out if there is anything we can ever do to assist, we'd love to help!
Thanks again for giving us a try✨
Function of Beauty
This shampoo and conditioner makes my hair shiny sleek smooth and soft. I used two packages of it and had an opportunity to buy much more expensive products at a large discount. Wasn’t worth it. Reorder Function. And a lot less hair in the drain.
Reply from Function of Beauty2023-04-07
Hi Debra,
Let your hair shine ✨✨✨
Function of Beauty
Great choices in product and custom selections. Ship well.
Reply from Function of Beauty2023-04-10
Hi Jesse,
We are so glad to hear you've been enjoying your customized formula! We hope you continue to have great hair days! Feel free to reach out if your needs ever change and would like some help with suggestions, we're always happy to help 🦄
Thanks again for giving us a try!
Function of Beauty
For some background , I dyed my hair every 2 months for 2 years. My hair wasn’t brittle my hair became fine and very oily. Even washing it every other day, my hair would be sooooo oily! It couldn’t even hold any product in my hair for 1 day. I like how my hair looks, it looks a lot better. There’s ALOT less frizz. My hair can maintain its naturals wave for days. I can go 4-5 days without washing my hair! It’s only a 4 star because my hair is still a little bit frizzy when I try to “ squish to condish”. And I realized after I got it I wanted it non scented and no dye( but that’s on me).
Reply from Function of Beauty2023-04-07
Hi Ani,
Woohoo! That is amazing news! Enjoy your frizz-free hair! 💜
Function of Beauty
the company is great! live everything about it. but the hair quiz was a little confusing
Reply from Function of Beauty2023-04-06
Hi there,
Thanks for providing your feedback for us! If you ever need any assistance, you can always reach our team at [email protected].
Thank you!
Function of Beauty