Function of Beauty (www.functionofbeauty.com) has a 3.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 26% give 1 star; The business has replied to 26% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-10.
I love the formula! The sient is very nice, and my hair feels more hydrated. But, I wish I could have gotten a bigger bottle for the price I payed. If you don't mind the extra expense, then I recommend you try it for yourself.
HI Olivia, Thanks for sharing your feedback! We truly appreciate it 💚 Function of Beauty
I don’t Like the way it makes my hair feel. The shampoo makes it feel dry and I have to use more conditioner than I normally would .
Hi there, We would love to hear of your experience and get more details, to see how we can best help you. Please feel free to reach out to us at [email protected] Thanks, Function of Beauty
I love the product and will order again. Sadly the hair treatment was not closed good before shipping and 3/4 of the product was spilled in the box. I reached out to customer service and was offered a $10 credit towards my next order but that doesn’t cover 3/4 of a $24 price tag.
Hi there, Thank you for bringing this to our attention. We are so sorry to hear this and would like to do what we can to help. Please feel free to reply back to our last email and our team will be in touch with you shortly so we can get this resolved for you. Thank you, Function of Beauty
It took awhile to resolve the problem I had when reordering but the representatives were extremely helpful and friendly ~ now happy to be using very good products!
Hi Kathi, We are thrilled we were able to assist in resolving your issue for you! 🌈 Function of Beauty
Products are amazing and the site is set up well. Makes it easy to change our settings and the ingredients used in our products. The peach smells amazing!!!
Hi Misty, Thank you for the kind words! We are glad you had such a great experience 😊 Function of Beauty
I have been using function since 2019 and my hair has never been worse. I will be canceling my subscription. My hair is so damaged and this is all I use.
Hi Allison, We want our customers to feel their absolute best and are so sorry your formula is not meeting your expectations. If you are interested in speaking to one of our team members regarding your experience, you can always reach us at [email protected]. Thank you, Function of Beauty
Hi Alora, Yay! We're thrilled you've found what works best for you and your waves 💜 Function of Beauty
DISCLAIMER: I haven’t used the shampoo and conditioner much yet, but I love the scent, color, and how it makes my hair feel so clean! I can wait so see my hair start to transform into the hair I’ve been hoping for.
Hi Haley, We can't wait to hear about the results that you have from your customized formula! 💙 Function of Beauty
All of the products I received are amazing. I got the serum, lotion, shampoo, conditioner and body wash. They all smell delightful and just as I imagined they would. The packaging is adorable too - they send you cute stickers to decorate your bottles of product. The only reason I didn't give it 5 stars is because I haven't been using the products long enough to give it a full review.
Hi Angela, We're curious what fragrance you chose! We have a hard time choosing a favorite 🌈 Function of Beauty
I got my shampoo and conditioner on time and loved it!!!! I chose the floral daydreamer scent and it’s right on point!! Not too strong but very aromatic! However I don’t feel like it quite lives up to my expectations for the price. My hair gets greasy much sooner after washing than it does with other shampoos, and also alittle frizzier. I’ve only been using it for 1 month now so maybe it will get better. Overall I recommend this product.
Hi Nicole, Thanks for sharing your feedback with us! If you're interested in talking with one of our team members regarding your formula details, please feel free to reach us at [email protected] Thanks! Function of Beauty
Love the shampoo and conditioner set my hair feels so much better. I’ve tried so many kinds of brands but this is the best for me
Hi Clara, We are delighted to hear your hair is feeling amazing! Happy hair days ahead ✨ Function of Beauty
Great shampoo and conditioner. Customized just to my liking! Coconut is a phenom smell!
Hi Nicole, Great fragrance choice! One of our absolute favorites 🌴 Function of Beauty
Hi Stephanie, Thank you so much for taking the time to share your feedback with us! 💛 Function of Beauty
Hi Sasha, We would be happy to assist you with this. Our highest priority is customer safety and satisfaction. Please send us an email at [email protected] so we can discuss further. Function of Beauty
This is not a shampoo. Completely ruined my hair. In attempts of removing frizz, I know suffer with hair breakage, wavy hair that's now turned crinkled like beard hair. This is a poor excuse for a hair product, now I just use it as shower gel.
Hi Akhi, Our team would love to assist in finding your perfect formula! Please send us an email at [email protected] so we can work together to resolve this for you. Thank you, Function of Beauty
I am not usually the person to write a review unless I am really really impressed by a product. I have thin hair which tends to get oily. When my hair was long it was flat and had no life, so I cut it to a pixie cut since that was the only thing that really made my hair feel healthy and gave it some volume. As it has been growing out I was looking for a product that could continue to give it life and WOW! Function Beauty has given it life! This shampoo and conditioner has made my hair feel so healthy and strong. I am a dancer and performed recently, and the first thing people asked me after the show was "what products are you using in your hair?! That hairography was amazing!!" No joke, it's softer, fluffier, and healthier than ever!
Hi Lillian, We are overjoyed that your formula helped bring your hair back to life ✨ Thanks for sharing the amazing news with us! Function of Beauty
Great products that are packaged with sustainable products. Excellent customer service and great ingredients
Hi Kimberly, We are so glad you had such a wonderful experience! 💙 Function of Beauty
The products smell great and so far ive had no issues with the products themselves. The only problem Ive experienced was with the packaging, as some had leaked, but im aware this is not entirely FunctionofBeauty’s fault.
Hi Elisha, We are so sorry your package arrived in this manner. Thank you for letting us know so we can prevent this from happening in the future! Function of Beauty
I had a problem with my order not being received. When I contacted customer service, they were super friendly and helpful in fixing the issue and a new order was sent to me in no time at all! I am so happy I am a function of beauty customer!!!
Hi Abigail, Our team is always glad to help! We are thrilled to have you as part of the Function Fam! 💜 Function of Beauty
Lovely products, have used the shampoo and conditioner, recommended by my daughter, and they are great!
Hi Alison, Yay! 🤩 Thanks for sharing the good news with us! Function of Beauty
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