From the quote to getting the material…
From the quote to getting the material and it was easy to put it down actually we liked it so much. We’re going to order at least 20 more pieces.
About Greatmats.com Corporation
Data updated- Website
- www.greatmats.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 90% (9/10)
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About this business
Greatmats is a premier e-commerce retailer of quality flooring and mats for specialty uses, including fitness and athletic centers, martial arts studios, dance studios, dog training facilities, equestrian centers, home gyms, residential basements, rooftop decks, public and school playgrounds. Our experienced representatives are able to help you select the best products for your project when you need assistance.Founded in 1999 to provide unique flooring solutions for specialty uses, we believe that by serving our customers with integrity, we will have a long-lasting and successful company that will benefit our customers, employees, and community.Greatmats also focuses on sustainability by providing products manufactured from recycled material when possible, reducing waste by sourcing durable and long-lasting products, and using renewable energy at our headquarters.Explore our Buyer's Guide with thousands of resources for unique flooring ideas, project inspiration, how-to guides, and video tutorials. With our floor visualizer and planner, you can plan your room layout and visualize what the space will look like. Greatmats has accumulated over 15,000 reviews and an A+ rating with the Better Business Bureau, attesting to our commitment to excellent customer service and superior products. You can trust and expect Greatmats to provide great service and products.
Written by the business, not verified by us.Is Greatmats.com Corporation legit?
Greatmats.com Corporation (www.greatmats.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and friendly staff who expertly guide buyers through product selection and ensure the entire ordering process remains completely seamless. People truly appreciate the exceptional quality of the durable flooring options, mentioning that the materials install easily and arrive promptly at their homes. However, some customers also noted frustrating delivery delays, missing boxes, and unexpected communication issues with outside shipping providers. A few reviewers experienced sizing discrepancies, explaining they had to spend extra time trimming material to make everything fit correctly in their spaces.
Auto-generated from all reviews of this business. For reference only.What people say
This company was easy to work with and…
This company was easy to work with and the process was efficient. Our product appears to be high quality and fit perfectly based on the design/measurements we provided.
Simple to order and simple installation.
The customer service I received from Jake was excellent.
The customer service I received from Jake was excellent. Jake responded right away and always had an answer for all my questions. The delivery went well and installation was a lot easier than we anticipated. Very happy customer here and plan to use again for our other deck.
Very helpful staff on the phone…
Very helpful staff on the phone assisting with samples.
Love these mats and use them in all of…
Love these mats and use them in all of our children's clinics.
I highly recommend Great Mats
I highly recommend Great Mats. I called and spoke with a very helpful agent that answered all of my questions. I received the floor on time and installed it myself. I installed over carpet and it was bit challenging but I used a flat piece of wood to get the interlocking tabs to click. I purchased the Tap Dance Kit to practice salsa dance. I will say the floor is somewhat textured and my suede bottom dance heels stick when doing turns. I use dance socks over my practice shoes and that's how I make it work.
Truly great mats
The mats are...well...great. They offer a firm, yet padded surface, easy to set up, clean and move as needed within my space. What was truly impressive was the care with shipping. I do not know who packaged the 3 sets of mats that I ordered, but it was incredible. The mats were well protected in a thick layer of brown paper wrapped tightly in a waterproof tarp like material. Keep up the great work!
Awesome Mats
Awesome, thick, great quality mats for a very good price!
Easy installation and great performance…
Easy installation and great performance so far.
Good help pre-sales, easy to install
Pre-sale help and response to information requests was prompt and accurate. Install of the flooring was easy and the pieces fit together perfectly.
good customer service
good customer service, good follow up
Always great working with great mats
Always great working with great mats. Excellent customer service and products.
The website is easy to navigate
The website is easy to navigate. The ordering process was simple. The product showed up on time. Packaging was good and it is super easy to install.
I share a space with a Dance Studio and…
I share a space with a Dance Studio and the mats have to be picked up and laid down every week. Once you learn how they need to be laid down there not to bad. Very firm when you first get them but they soften up overtime. For the price and convenience they are very hard to beat..Id recommend picking them up at the terminal al you will save ALOT of money that way. If you pay for shipping g to your academy be prepared to pay alot for it.
. Martial Arts flooring
Kaitlyn was very helpful and answered all my questions.
Colors are not as advertised.
I am very disappointed in the color I received. It does not match the online picture at all. I ordered gray sterling roof tiles and the picture online is gray like the color of a crayon. The color of the tiles that arrived are a dark blue gray. I thought they had sent be the wrong tiles because the color was so different from what is displayed on their website. Their response was different browsers show the color differently. I do not see color distortion in anything else online or in my photos so I do not think this is a viable explanation. I wanted to upload a photo comparing their online photo to what I got, but I do not see a place to do so here. But the difference is striking. Since these are custom orders I doubt I will recoup any of my money and well this project will likely have to wait until next year because replacing these materials is expensive. I really feel like they falsely represented their product online. They do offer free samples to look at their product and anyone considering ordering from them needs to do this!! I just did not think gray could be so falsely represented in an online photo. I have learned my lesson. Very painful.
Reply from Greatmats.com Corporation2026-04-09
We are sorry to hear the shade of gray received does not meet this customer's expectations. They emailed us photos and the color of the tiles received matches the gray color standard for the product. Screen brightness, device type, and browser rendering can all impact how images appear online and color naming is not standardized across the home improvement industry — a gray from one product may look different from a gray in another product. For these reasons, we offer and strongly encourage customers to request a free sample before placing an order to ensure the color and finish are exactly what they’re looking for.
Katie Hall was super helpful
Katie Hall was super helpful and communicative. She assisted us in getting just the right sized mats for our needs. The mats are perfect.
These mats are very poor quality.
Reply from Greatmats.com Corporation2026-04-09
We reached out to this customer to obtain more information on the issue they are having with their mats but have not yet received a return call.
Greatmats.com was great to work with!
Greatmats.com was great to work with! They were quick to respond and send a product sample. Once the mats were ordered, we received the product pretty quick.
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