Hardee's Food Systems Inc. is an American-based fast-food restaurant chain operated by CKE Restaurants Holdings, Inc.
Hardee's (www.hardees.com) has a 3.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Restaurants & Bars and its reputation is mixed. Opinions are polarized: 46% rate it 4 stars or higher while 43% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-05.
Most reviewers were somewhat happy with their experience overall. Many customers often appreciate the exceptionally friendly staff members and find that many of the prepared meals are genuinely fresh, hot, and satisfying during their visits. People frequently mention receiving surprisingly quick service alongside remarkably tasty food options when stopping by the restaurant locations. Some reviewers were not happy with frequently missing items, severely delayed wait times, and entirely incorrect orders received. Consumers also frequently reported consistently poor food quality, such as completely cold sandwiches, stale bread, and unsatisfying ingredients. Additionally, visitors experienced notably rude service, unprofessional behavior, and completely unhelpful staff members when addressing complaints.
Auto-generated from all reviews of this business. For reference only.The Hardee’s restaurant in Tallahassee on capital circle NE had a dirty dinning room when I was there on 8-2-2025 at 11:47 am for lunch. The tables & seats were dirty, there weren’t any napkins to clean them with either. And the employees didn’t seem too interested in cleaning them. The food we ordered was acceptable. Thank you Guest
We frequently have breakfast at Hardee’s on Old Hickory Blvd. in Hermitage, TN and did this morning. The food is consistently good, the restaurant is extremely clean, and the staff is very friendly and helpful.
Hardees in Ashland, VA. No personnel at the front counter, waited a long time while yelling "Hello" had to walk out. Restaurant was filthy. Worst Hardees I have ever been to.
This is about the Hardees at hwy 45, and wolf ridge rd, in eight mile, al. I went in Fri. I always like to walk in so I can kind keep an eye on what's going on with my food. This place closes at 2pm. So I am thinking it is a franchise, and not corporate. I ordered my food cause the place looked pretty clean. While I am standing there, I see the first roach crawling across the floor, then 2 more. I stepped on them, and did not say anything. I noticed their were about 7 employees hanging out in the back dancing to whatever music they had going. There was one guy that was cooking, running the register, taking orders. I got a paper towel, and killed the few roaches on the counter, and stepped on 2 more on my way out. I tossed the food when I got to work. I figured if it was that bad in in the lobby. Oh well, buyer beware.
I went to Hardee's in Orange, VA, and bought the 'Hardee's Original Bag'. I got two orders, two double cheeseburgers and two chicken wraps. The burger was so bad, it tasted overcooked. One patty was bigger than the other and tasted burnt. The chicken tender wrap, the chicken tender was so small it was the size of your pinky. I felt so disrespected. Food cost too much for this crap. And the fries were so damn salty, when I put it in my mouth it tasted like I was licking damn sand off the beach. The bread tasted better than the burger. I will NEVER GO BACK!😡
Cheating …by giving us different items I told him this is not same they say no it’s same
I purchased a breakfast platter and a small sweet tea. I got Unsweetened tea and the eggs were so over cooked they were brown! This has happened before and the cook needs a lesson in cooking eggs!
Hardees has really gone down hill in service. I used to get breakfast there every morning. i switch to the app to try and make things simple but the app is always crashing, or not giving me the points after ordering. On top of that and the food quality is bad now prices have gone up over a dollar on most items. Needless to say i will be giving the clown my money now. See ya Hardees.
Went thru the drive thru at the Hardee's in Chesnee, SC this morning. When we started eating the Sausage and Egg Biscuits we noticed that the dough was raw in the middle.
How my great manager is. Schedule is so perfect,she is cooperative. She tries to make every order perfect. I am so thankful for her.
The window cashier/worker was awesome! She was understandable over the speaker while taking our order and explained clearly when I asked a question about the ham n cheese sandwich. Also, the food was great! I had driven from Concord to Shelby to pick up my nephew from the hospital. We decided to stop at Hardee's on Broadway in Forest City, NC. I was hesitant to stop since my visits to Hardee's has been few since living in Concord due to poor service, cold food and/or not the correct order. Therefore, Hardee's is NOT my choice, but my nephew praised the service and food at the FC location. Glad we stopped and then, traveled on to Ruthfordton to his family! Keep up the great job and hope to get to stop by for breakfast when I am back in Rutherford County. *Side note: My sister and I worked at Hardee's in Spindale, NC in the late 70's. Long time ago!
The Hardees in Seaford Delaware has a great staff!!! Destiny is always attentive to her customers and her store. She does a great job! Jen and Tim are always friendly and ready to help!
Amanda at hardee lee hwy bristol va. Always give excellent service. Always kind and helpful
Corey, the manager in Bristol, Va, is always friendly and helpful. He makes sure you get the best deal possible, which is a rarity. I am always grateful when he is at the pickup window. He takes care of his customers! J.Outland .
We ate at the Hardee’s in Willmar,MN on 4/9/25. We got the chicken tender meal. Our chicken was burnt and dry, we got approximately 10 fries, and the bread/toast was smashed and tasted unusual. Had we not been extremely hungry and in a hurry we would have returned it or thrown it out. My husband and I started getting stomach flu symptoms within 20 minutes of eating. I called the general manager and he said he would check the oil. About a half hour later I started feeling super sick. I called the manager again and his response was “I checked the oil and chicken, what else do you want me to do”. I said I spent $15.00 on horrible food and feel I deserve at least a partial refund. He then said, “well I checked the oil and chicken, what else I supposed to do”. Hardee’s just lost a customer who will be giving others my review so I guess more than 1 customer!
Stopped while driving north on I-95 near Walterboro, SC. (lost receipt or I would have given the exact location) Greeted by a nice man at the counter, and that’s the best thing about the visit. Ordered a fish sandwich, chicken tenders and an order of fries. Order came to $21, which I thought was high, but waited for a receipt. Terribly long wait for food. When handed the bag, I asked if this was the fish and chicken, to which they said yes. Got back on the highway and opened the bag to find a chicken sandwich, which was totally inedible, chicken tenders, were ok, but a weird texture, and 3 orders of fries. No wonder the order was $21. Thought about calling the restaurant, but after seeing the staff, realized that the they wouldn’t have cared. Just hoping to save someone else from making the same mistake we did by stopping there. Won’t be stopping at that chain again.
Bloomer hardee has great food and service
My last three visits to Hardee's in the Salem and Roanoke VA area have yielded very poor food. The Brambleton store gave me rock hard biscuits that must have been hours old. I've never seen anything like this anywhere. You could win a rock fight with those two biscuits. Didn't notice until after driving away with carryout order. West Salem and Electric Road stores both served crumbly falling apart biscuits. It was one thing in the past to have issues now and then when food was so cheap, but now, if they are going to charge top dollar they better serve up top quality. After the rocks we were served recently we won't be returning to any Hardee's ever. We were once frequent customers but no more.
Hardee’s in Pascagoula, MS was a very pleasant experience. The service was great and the food was excellent.
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