It took 10 minutes to receive my…
It took 10 minutes to receive my biscuits and gravy and when i did get it the gravy was paste like. I will not be eating at Hardees again.
About Hardee's
Data updated- Website
- www.hardees.com
- Category
- Restaurants & Bars
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 75 reviews
- Replies to negative
- 0% (0/51)
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About this business
Hardee's Food Systems Inc. is an American-based fast-food restaurant chain operated by CKE Restaurants Holdings, Inc.
Is Hardee's legit?
Hardee's (www.hardees.com) has a 3.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Restaurants & Bars and its reputation is mixed. Opinions are polarized: 46% rate it 4 stars or higher while 43% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-05.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Many customers often appreciate the exceptionally friendly staff members and find that many of the prepared meals are genuinely fresh, hot, and satisfying during their visits. People frequently mention receiving surprisingly quick service alongside remarkably tasty food options when stopping by the restaurant locations. Some reviewers were not happy with frequently missing items, severely delayed wait times, and entirely incorrect orders received. Consumers also frequently reported consistently poor food quality, such as completely cold sandwiches, stale bread, and unsatisfying ingredients. Additionally, visitors experienced notably rude service, unprofessional behavior, and completely unhelpful staff members when addressing complaints.
Auto-generated from all reviews of this business. For reference only.What people say
Complaint Regarding Poor Quality Meal – Store #1503533ect
Hello, I am writing to express my disappointment with the meal I purchased from store #1503533 on Ferrington Rd, in Chapel Hill at approximately 11:56 AM. Since this was the peak of lunch hour, I expected my order to be fresh. I was on a 30-minute lunch break and returned to my office to eat, only to find that the food was in unacceptable condition. The bun was falling apart and tasted stale, the onions were sour, and the cinnamon roll was extremely hard. The entire meal was cold, old, and unsatisfying. Given rising food prices and tighter budgets, it is incredibly frustrating to pay for a meal that is not edible, especially during a busy workday. I am requesting that this issue be addressed, as the quality I received does not reflect the standards I expect from your chain. I would appreciate a refund or some form of compensation, as well as assurance that this location will take steps to improve food freshness and quality. Thank you for your attention to this matter.
Food horrible!!! Waste of money
If anyone goes to Hardee’s on Roan St in Johnson City TN and you order biscuits n gravy sm hash brown check your order!!!! I got a biscuit EMPTY gravy container a sausage biscuit ( I did not order) the sausage was not cooked and biscuits both were doughy in middle. Oh and NO hash browns!!!! 12.00 wasted!!!
Store #1505354 Biscuits and Gravy
Store #1505354 Biscuits and Gravy. WORST EVER! Only 1 biscuit that was as dry as a pretzel, but not even warm. Gravy was from powder and tasted like it. Again not up to temperature. I usually enjoy my food at Hardee's but this shakes my allegiance to the brand. I will NEVER order this again.
The food was very fast
The food was very fast, less than two minutes from order to receiving our food. It was a special order and was still that fast. The service from the people we interacted with was phenomenal!
Fresh batch cooked for every order
Fresh batch cooked for every order . My strips and fires came in hot and crispy. Loved the taste
the general manager jenna of the east…
the general manager jenna of the east north store is such a respectable and knowledgeable and friendly manager very respectable
The Hardee’s in Hillderbran NC is awful…
The Hardee’s in Hillderbran NC is awful No management, period no training Orders if you get it in a reasonable time will be wrong missing and incorrectly prepared The staff will offer you to come back and pick it up no sorry we messed up Come back or shut up Don’t order chicken unless you have 25 minutes from when they decide to start them usually after 15 minutes Good chicken if can wait
fine cooking
sausages here cooked well, look too reddish ahha:D
The food was hot and delicious
The food was hot and delicious, The customer service was very professional and with a smile. the twins make you feel very welcome,with their nice smiles.
my opinion
idk how it is for others, but for me the food here is better than at other major fast food chains. especially those burgers. I feel that the meat here is fresher, usually I see , or better to say, taste right away that the meat was held in a fridge for some time...here it is not. i think they are strict on this aspect and prices, never were high
excellent!
Hot, fresh food...Friendly employee's and Alot of Patience from Lele, It was greatly appreciated and she made us feel welcome and comfortable. will be back
The service and the people waiting on…
The service and the people waiting on me! How clean the Hardees was! Very clean!!
A struggling employee.
A young man Daniel Parsons. He's giving everything he's got to keep it going. He has been so impressed, with managers from cropate coming to help. Also we were so tickled to hear that they have come out with the Vol burger. Have you ever tried to cook, take orders and serve it up to. It,s wearing him out. But this morning, while doing all of that,that I just mentioned above, (no help came in till hours later), he said he thought he was going to quit. It's just to hard. Just so u know I'm just a customer his doesn't even know my name. I advertise the biscuits you can't get any where else, Omelet, smoked sausage,and 2 Steak for 5 dollars. And also Fresco Fridays. Please get him more help. Business seems to be picking up. Crossville Tn.
Stale not fresh hot dog buns
I went to Hardee’s on Friday night 9/5/25 to get some hot dogs they said they were out of hot dogs so I didn’t order anything so I went back on Saturday night on 9/6/25 and ordered 4 hot dogs got home in 4 minutes the hot dog buns were very stale and could not be eaten so I called them on Lynnhaven Parkway and asked to speak to a manager. She said she was the manager. I told her that I received four hotdog just a few minutes ago and the buns were really stale. She couldn’t speak English very well but stated what do you mean stale and I said the buns were not fresh they were hard not fresh and could not be eatenand she said sorry I’ll tell the cook and that was it …… so I will never eat at that Hardee’s again and I recommend no one to eat there on Lynnhaven Parkway service not good food worse .
One star only because I have to
One star only because I have to. AVOID at all costs. Hardees Niles, Michigan 49120 has become a scam restaurant. Rude and threatening managers. Managers that would rather call the police instead of fixing the problem. AVOID AT ALL COST! Hardees will rip you off one way or the other and they don't care that they are doing it to you, "THE CUSTOMER". This is not my first experience with bad or missing food from Hardees in Niles, Michigan 49120. I tried to post a picture of the Frisco sandwich, but the site said I could use a HTTP print screen. NO BEEF PATTY TO BE FOUND ON THE FRISCO SANDWICH. I am out $8.00 for a sandwich as well as the sandwich. Hardees management as well as their General Manager refused to replace or refund but they threatened me with the police.
Very rude mgr.
The manager waited on us and was extremely rude. Will NOT go back. This is the one on 1401 Main St. First he ignored us, then took our order. When I asked for receipt, (I paid with Credit Card and always get receits), the employee next to him, who he was having a heated discussion in front of us, went to hand us our receipt he grabbed it from his hand and informed me I had to wait until the food came out to get it. He was extremely RUDE. I have a feeling he did not like mixed marriages, I am white, my husband is black. Will not spend money to be treated like that. All tables were dirty even though there were no other customers. I know why now. His name on receipt was Kenneth.
6 minute fast food wait time for a…
6 minute fast food wait time for a taco, quesadilla, coke Combe. Taco was a small, soggy shell, with just a very little meat.wish I could post the photo!!!
Very poor customer service
I ordered a hamburger sandwich and a chicken sandwich meal with an ice tea. The order taker brought the food and I asked where my ice tea was and she said I didn't order one. I said yes I did and she again told me I did not although she asked me what I wanted to drink when she initially took the order. So I asked if I could get one and she said it would be $1.50. I said I ordered a meal and not realizing she didn't give me fries that was supposed to come with my meal too! Very bad customer service!
Went to Hardee's York Road Gastonia…
Went to Hardee's York Road Gastonia today August 5th 20-25 order a crispy chicken sandwich ask that it be freshly made got home with the sandwich looked at it that piece of chicken looked like it had been cooked earlier throw back in a deep fryer and it was burnt had bacon on it which I didn't order I did not order the bacon lettuce and tomato crispy chicken I just ordered the crispy chicken with no mayonnaise but this is what I got I'm not pleased at all. I have pictures of this sandwich but couldn't find a way to add the pictures to this review
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