Hardee's Food Systems Inc. is an American-based fast-food restaurant chain operated by CKE Restaurants Holdings, Inc.
Hardee's (www.hardees.com) has a 3.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Restaurants & Bars and its reputation is mixed. Opinions are polarized: 46% rate it 4 stars or higher while 43% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-05.
Most reviewers were somewhat happy with their experience overall. Many customers often appreciate the exceptionally friendly staff members and find that many of the prepared meals are genuinely fresh, hot, and satisfying during their visits. People frequently mention receiving surprisingly quick service alongside remarkably tasty food options when stopping by the restaurant locations. Some reviewers were not happy with frequently missing items, severely delayed wait times, and entirely incorrect orders received. Consumers also frequently reported consistently poor food quality, such as completely cold sandwiches, stale bread, and unsatisfying ingredients. Additionally, visitors experienced notably rude service, unprofessional behavior, and completely unhelpful staff members when addressing complaints.
Auto-generated from all reviews of this business. For reference only.Ordered a number two with no tomato with a large drink I didn't want a large fry regular size fry didn't get my fry paid over $11 then had to pay another $4 for a large fry and I just wanted a small fry customer service is ridiculous here
first i was the regular customer of hardees but Ever since they raised the prices, it's been hard for me to order." I order 2 crispy sandwich and 2 grilled burgers it tell me 2700 somthing and it's too much because i don't have enough money if some people are agree with my massage so here add your honest review and i also request from hardees to take back your previous prices because these prices are giving you loss as i am your regular customer but i left your food since you have high your prices so i request you and please send this my massage to your owner or manager
Ordered their Santa Fe burger but the quality is as terrible dry as hell just 2 chicken cube in it no sauces and veggies and the other burger the chicken was hard and not fresh it was clearly a reheated chicken the quality overall was terrible…
The Day My Life Was Ruined by a Cheeseburger. I am writing this review from the absolute rock bottom of my existence. I did not know it was possible for a single fast-food establishment to actively dismantle a human being's entire life, but Hardee’s managed to do it in under ten minutes. What was supposed to be a routine Tuesday lunch turned into an existential tragedy, a culinary war crime, and the definitive turning point where my happiness was permanently revoked. Part I: The Drive-Thru of Despair The descent into darkness began at the speaker box. The static-heavy voice on the other end sounded less like an employee taking an order and more like a ghost warning me to turn back before it was too late. I should have listened. Instead, I ordered. When I reached the window, I was handed a brown paper bag that was already structurally compromised. It was entirely translucent. The sheer volume of industrial-grade grease leaking through the paper had turned the bottom of the bag into a wet, heavy sludge. It instantly left a permanent, dark oil stain on my passenger seat—a fitting preview of the permanent stain Hardee's was about to leave on my soul. Part II: The Anatomy of a Culinary Disaster I pulled into a parking spot, full of naive hope, and unwrapped what I can only describe as a monument to human regret. The Bun: This was not bread. This was a damp, weeping foam sponge that had completely collapsed under the weight of its own misery. It was sticky to the touch and immediately fused itself to my fingers like industrial adhesive. The Patty: The meat was a horrifying shade of volcanic ash grey. It was completely devoid of salt, pepper, seasoning, or any recognizable culinary love. It managed to be simultaneously lukewarm, rubbery, and mysteriously, drippingly wet. Every bite felt like chewing on a waterlogged shoe tracking through a charcoal pit. The Condiment Crisis: Someone in that kitchen wields a mayonnaise gun with lethal intent. A violent, lukewarm tidal wave of mayo exploded from the sides upon my first bite, completely obliterating any other flavor profile and dripping onto my favorite shirt. The Fries: Cold, limp, and entirely hollow. They tasted exclusively of ancient, unfiltered fryer oil that has clearly survived multiple presidential administrations. Part III: Total Life Ruination The true horror of Hardee’s does not end when you stop chewing. The real devastation began approximately twenty minutes later. A heavy, concrete-like mass settled into the pit of my stomach, as if I had swallowed a cinder block coated in lard. My energy levels plummeted to absolute zero. I experienced a level of lethargy so profound that I missed a critical afternoon work meeting, resulting in immediate disciplinary action. The psychological toll has been immeasurable. For the last 48 hours, a chemical, synthetic smoke flavor has been trapped in my throat, refusing to be washed away by water, mouthwash, or prayer. I have lost my appetite. I have lost my productivity. I have lost my will to trust the fast-food industry. Hardee’s did not just cook a bad burger; they cooked away my future, my dignity, and my joy. Eat here only if you wish to watch your entire life crumble into a greasy pile of sorrow. Zero stars.
I got a ham /gravy biscuit platter on Monday morning, May 11th. It only took a minute to place the order. However, the gravy was VERY thin and watery. Not the typical gravy they usually serve. The gravy also had sizable clumps of flour that apparently had not been mixed enough. I showed this to the personnel at the counter and they gave me another cup of gravy. That cup of gravy was gritty. Hardee’s DID NOT get it right this time. I was very disappointed with this visit.
I admit I haven’t been to a Hardee’s after breakfast in a long time but guys this was terrible. I thought I would get an order made burger with real meat. Nope, it was a flat cold hamburger, fries only thing hot. I almost went back in cause I ate in parking lot between jobs and I must say MC Donald’s meat in Hardee’s is terrible plus dead cold but don’t worry I won’t be going back to one anytime soon. Very disappointed . I thought Hardee’s had angus meat made to order, boy was I wrong.
The app never works can't sign in have to change the password ever time and never get point so McDonald's will be my go to no trouble at all with there's. Up yours!
Absolutely love this Hardee’s in Crawfordville Florida!! The food was hot, fresh, and made perfectly. The restaurant was spotless, and you can really tell they take pride in keeping everything clean. The staff was friendly and made the whole experience even better. I’ll definitely be coming back again—highly recommend!
Went to Hardee’s on 41 in front of the Mall. Went through the drive-thru and Treys customer service was outstanding.
Got some good condiments rock on brotha man!!!! White house tn just to be clear
In the past, your food was EXCELLENT I loved it. But my last 3 visits, the food that I ordered online and picked up in your drive-thru, was the worst you ever served me. I get the Original Bag deal.. I know for a FACT that my double cheese burgers were made hrs before. I use to be a cook and those buns were stale and hard just like a bun gets when it's been sitting for a long time , and I mean a very long time. And when I picked it up, they must have thru it in the microwave or tried to heat it some other way BUT they failed. The bun was slightly luke warm, hard and dried out. Both patties were not hot and somewhat cold. And there were onions and pickles stuck to the bun and I also asked for neither. It's as if they make up cheese burgers with everything on them, ahead of time. And I got 2 of the old, dried up burgers that were sitting there, who knows how long. Like I said, the orders from before were so very good. The visit before this one, My roast beef sandwich was terrible and I threw it away. Well, you asked for some feedback and I gave it to you. I now plan on NOT going back to this Hardees and will probably start buying Taco Tuesdays UNLESS you can change my mind and tell me that you will offer me the best made, tasty cheese burgers like you use to have. And bring back the best spicey chicken sandwich ever. But i'm guessing nothing will be done. Hardees HAD the best food and it was worth the wait making it. Will I get a response by email in a form letter or a sincere email telling me that I can go back to Hardees ? Or did I waste my time ? I'm 67 and I miss the made-to-order fast food places. Loren Tosseth
I have a very nice young lady name Briaana .I went to the Hardee 1 in Hopewell Va . She treat me like I was special. Plus I was go to get a small drink but she up sell me to a med drink. She have the great customer service I have seem in a long time. This is come for a women who been in customer service for 46 yrs.
Jacksonville Florida, 9210 Baymeadows Rd, 32256 This hardee's location is the absolute worst. If you want your money stolen, whilst being offered cold food and poor customer service, by all means, visit here. The so called ''general manager'' is a woman that has no knowledge of the food service industry, and does not care about customers at all. I would advise and caution anyone reading this, there are a myriad of restaurants to choose from, many with High quality food and actual standards, hardee's is not one of them, Do not waste your money or your time here. I gave them countless opportunities to make this situation right, after countless years of being a patron. In conclusion, their uneducated so called management staff, and employees do not care, they give off a bad vibe and attitude here, if you hate your job, just quit, do not offer a poor experience for the customer, and put out low quality products.
Orders are not being checked as they go out. Every single time .... every time I go through drive-thru something in my order is wrong, the receipt is right it's just not packed right. But that's not the reason for the review, my main purpose is to plead for the peach cobbler to come back. That was a really good dessert. Why was it ever taken off the menu?
I am beyond fed up with this Hardee's location. I primarily order through DoorDash, and I've left a review on their site as well pending approval. I have ordered multiple times from this restaurant in the past few months, and my order has NEVER been right. I will continually ask for no egg, they will give me egg without fail. Oftentimes, they'll also mess up the Monster Biscuit and what it comes with (I don't remember the last time I saw ham on it when I ordered). They will either leave out the hashbrown or give someone who didn't even ask for them four helpings of hashbrowns. On the order I placed today, they left out the $5 orange juice. I have no idea what is going on with the breakfast shift at this location, but something needs to be done immediately whether that be retraining or shifting people around to different work shifts. I am no longer ordering from this location either via DoorDash or directly at the store location. I am beyond fed up at wasting my time and money to never get what I order.
Hardees is an amazing place with great food
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