HIFIMAN XS exceeded expectations in…
HIFIMAN XS exceeded expectations in sound quality, but ear pads are very stiff. Going to take getting used to.
About Headphones.com
Data updated- Website
- www.headphones.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 190 reviews
- Replies to negative
- 27% (3/11)
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About this business
Headphones.com is the world's best headphone and home audio store and an authorized dealer for Focal, Audeze, Meze, Astell & Kern, iFi, Chord, Audioquest, Mr Speakers, Hifiman, Audio Technica, SPL, Naim, Empire Ears, 64 Audio, Beyerdynamic, Cayin, Grado, Mytek and Stax
Written by the business, not verified by us.Is Headphones.com legit?
Headphones.com (www.headphones.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 27% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-07.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional customer service, noting that the support team is extremely responsive, knowledgeable, and always ready to help. Buyers also appreciate the fast delivery and smooth purchasing process when acquiring their favorite audio gear and equipment. Some reviewers were not happy with order fulfillment, mentioning unexpected shipping delays and long wait times for pre-ordered items. A few shoppers occasionally experienced issues with open box products arriving damaged or defective upon arrival. Despite these occasional setbacks, most individuals remain very satisfied with their overall shopping journey.
Auto-generated from all reviews of this business. For reference only.What people say
Fast & Easy.
Great selection/prices
Great selection/prices, fast delivery and free returns!
Fast service and responded questions I…
Fast service and responded questions I had after the purchase.
have not received product yet
have not received product yet. fedex is a joke. terrible delivery service talked to fedex support 3 times and they fail at what they say they are going to do. another failed attempt. been home Everytime since I work and also live at home.
Reply from Headphones.com2026-08-04
Hi Chris, Thank you for the feedback and we are sorry to hear you're having issues with FedEX. Taking a look at your tracking it looks like FedEX attempted to deliver on July 30th, July 31st as well as yesterday (August 3rd). I don't see any communication that you've reached out to our team about any issues with delivery. Someone from our team will be reaching out shortly to see if they can help with your issue with FedEX! -T
Couldn't ask for more!
Product was in stock, shippong was quick, and everything arrived as described!
Order got here in a reasonable amount of time.
The order got here in a reasonable amount of time. Being a Hifiman Edition XS owner, I knew what to expect from the Edition XV.
Fast easy no surprises
Excellent experience!
Fast delivery and the open-box product was in perfect condition!
Headphones dot com is the best
Headphones dot com is the best! I love them. Nothing else needs to be said. Customer service was incredible and the team works very hard to provide a good experience and reputable reviews for practically every single headphone they sell!
24/192
Headphones.com has been my go to for sound quality for 3&1/2 years.The 365 refund says it all when buying new, when buying open box they have a discount and are always like new. Delivered to your door on time a definite no hassle company. My most recent purchase of the DCA Aeon core are a sound of pure enjoyment!
The sale price made it possible to buy…
The sale price made it possible to buy the Arye Organic headphones. Headphones.com made it easy to pre-order. They shipped it timely and it arrived in great condition. The headphones are comforting and the sound is great.
My experience was great first time…
My experience was great first time ordering here at Headphones.com . They have a wide variety of products.Process of ordering was easy and delivery was fast no problems.
Order was shipped fast
Order was shipped fast, price was good.
Service and cooperation are…
Service and cooperation are professional.
Good delivery
Good delivery, good sound, fair price
Dan Clark Audio E 3 closed back
For some unknown reason it took the delivery service an extra day for me to get the product. No harm No foul. Delivered secure and intact. Nice to have a free return policy, however, don't think I'll need it. Purchased, DCA E3 Wonderful closed back headphone. Comfort, quality and value. A great package. Will require some burn in time -150 -200 hours. AND it DOES need power to fully reach the potential of the E3. I had the A/C and the dishwasher running and could not hear either. My amp is the Burson Conductor 3X GT. My music comes off the A&K Kann Ultra. Most music is in WAV format. Compared to my open backs the E3 is just a half step behind. But at half the price, unless you are a super detailed seeker, you will be very pleased with this set of cans and the service from Headphones.com
Great products
Great products, great service!
Sold me defective headphones
Sold me defective headphones. Had to go through manufacturer for results.
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