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Travel & Vacation

Hipcamp

ClaimedCollecting reviews

200 reviews

3.4200 reviews
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About Hipcamp

Data updated
Website
www.hipcamp.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
31 reviews
Replies to negative
88% (64/73)
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[email protected]www.hipcamp.com

About this business

Hipcamp is the #1 app to find and book campsites, from national parks to blueberry farms. Hipcamp unifies the world’s best camping options across peaceful private spots, iconic public lands and well-equipped campgrounds to create one app that has everywhere you want to camp.

Written by the business, not verified by us.

Is Hipcamp legit?

Hipcamp (www.hipcamp.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 31% give 1 star; The business has replied to 88% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-31.

What people say

E
Emmerson DenneyMexico · 6 reviews · Experienced 2024-02-09 ·

Not all imitation is flattery! :(

The site owner admits to being a privileged white girl from parents with money. She may have camped a little in her college days, but really has no idea of nomadic living or travel. Sadly, all she did was steal the coding from Airbnb. They never even used the Airbnb website or app long enough to understand what the issues are for the common man: Navigation. The map feature is terrible. To plan a trip from home, you need a tablet or laptop with Google maps on the screen, and Hipcamp on another device. Exactly the same as Airbnb - unless you are looking at a city and know everything about that city, it is a hellish process! To wander around driving or towing an RV, or driving with camping gear in the trunk of your car, it is VASTLY more difficult! To fix this issue you simply need to have a Hipcamp overlay over something like a Google Maps visual. One of the critical errors of this website is that it assumes we are traveling around the country on a leisurely pace. It assumes that we want to spend the weekend or the week smelling the roses. Many of us are just on our way from point A to point B. It's more of a survival of your bank account, and less about vistas. The vistas and the babbling brooks are nice, but with this website you are paying a premium for them. Pricing. Weekend camping is one thing, and RVing full-time is totally another. Much like how Airbnb eliminated cheap hotels, as soon as the Hipcamp sites hit $25 or more, you switch to looking for a truck-stop, Walmart, Cracker Barrel, Camping World, Planet Fitness, casino, etc. in the direction you are traveling. Simply find one of these quickly on Google Maps, park, go to sleep. When someone wants $45 ($53 with Hipcamp fees and taxes) to back your RV off a tight street into a tight driveway, the original vision for Hipcamp is lost on me! Optimization for iPads. At least as bad as Airbnb, if not worse. Every great coder in the world keeps three iPads on their desk, each with an older iOS. Even with the latest iOS, I had multiple issues with the Hipcamp website. * I could continue, but I see no point. This review was written after viewing their site for only 20 minutes, as I head out soon from San Diego through Vegas to Toronto! No doubt I will use them a few times in desperation, but that's about all...quite ironically, the same pattern I have used with Airbnb the past 2-3 years! Only when desperate!

Reply from Hipcamp2024-02-10

Hi Emmerson,  Thanks so much for sharing this feedback with us, we appreciate hearing from you! Rest assured, Alyssa did not "steal" coding from AirBnb; she built the first version of Hipcamp by herself, before bringing a more experienced team on board to flesh it out to its current iteration. She's very much an avid surfer, camper, and outdoor enthusiast, as anybody who has met her can attest! You can learn more here: https://www.hipcamp.com/en-US/about#  Your feedback regarding navigation/search and iPad optimisation is much appreciated; we have passed this feedback on to our Product and Engineering teams directly so that they can better plan for how the product will evolve in the future.  With regards to pricing: We understand that many travellers are on a budget (especially in these trying economic times), and we provide price filters so that users can locate sites that may best suit their needs. Ultimately, however, Hipcamp was never intended to function as a budget camping provider - our mission is to connect people with each other and with the outdoors, supporting the conservation of private land and providing our community of outdoor enthusiasts with access to unique opportunities in nature that were previously inaccessible to them. Thanks again for your thoughtful feedback here, Emmerson. We wish you safe and happy travels, now and into the future!

J
Jack BAustralia · 3 reviews · Verified · Experienced 2024-01-20 ·

complicated

It’s a little complicated to use at first. But getting the hang of it makes the difference.

Reply from Hipcamp2024-01-25

Hi Jack,  Thanks so much for sharing this feedback with us and with the broader Hipcamp community - we really appreciate it! We're pleased to hear that you've gotten the hang of using the platform 😊 We are constantly working to improve and simplify the user experience. If you ever have any questions or difficulties, or if there's feedback you want to provide to us, please know that you are always welcome to contact our team via https://hipca.mp/support.

c
customerUnited States · 1 review · Verified · Experienced 2023-12-29 ·

Not actually available and crashing

Booked a stay and then was told by host not available. Cancellation meant losing HC fee. Can't get support. App crashes regularly

Reply from Hipcamp2024-01-01

Hi,  Thanks for sharing your experience with us and with the broader Hipcamp community. We're so sorry to hear you're having a difficult time with the app! We've searched our system and haven't been able to locate any Support requests from you, so please reach out to our Support team on https://hipca.mp/support and we will gladly assist!

T
T.C. United States · 2 reviews · Experienced 2023-12-28 ·

I'm a HipCamp Host

I'm a HipCamp Host - meaning I have a property that people can rent. The experience after 1 full season of hosting campers has been great! Both the App side and camper side. It's been really fun to share our property with people. We put in effort to make sure they feel prepared, informed and listened to. So far the feedback we've gotten has been great. Excited to have visitors again this year. Would recommend! Definitely do your homework on sites you are considering. Not all hosts put the effort in. But in general it's a great resource for campers.

J
JudyUnited States · 3 reviews · Experienced 2023-12-25 ·

Bad experience

Requested booking, property owner responded asking me to be on site before noon. I responded that I could. They never confirmed or sent the address. I was still charged. Owner said I failed to show. What a terrible way to do business. No phone numbers to contact anyone. Never again!

Reply from Hipcamp2023-12-26

Hi Judy,  Thanks for taking the time to share your experience with us and with the broader Hipcamp community. We appreciate you taking the time! Please reach out to our Support team via https://hipca.mp/support with your booking number so that we can assist with this situation. Looking forward to having this resolved for you ASAP.

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