Good product looks great on the wall in…
Good product looks great on the wall in the bathroom. It’s a bit larger than it appears in the pic but matches the dimensions.
About IB Mirror
Data updated- Website
- www.ibmirror.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 38 reviews
- Replies to negative
- 18% (3/17)
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About this business
We, being a top-notch mirror supplier, promise you to offer modern lighted bathroom mirror of supreme quality. Buy Defogger mirror at affordable prices.
Is IB Mirror legit?
IB Mirror (www.ibmirror.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 18% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful product design, premium quality, and exceptionally helpful customer support team members who always go above and beyond to answer questions. People note that orders arrive quickly, installation is surprisingly easy, and items are securely packaged with protective corner pieces to prevent any damage. Some reviewers were not happy with delivery aspects, mentioning lost shipments, delayed orders, or unexpectedly high shipping costs that added to their expenses. Buyers also experienced frustrating situations involving a complete lack of communication and missing order confirmations.
Auto-generated from all reviews of this business. For reference only.What people say
Received shipment quickly
Received shipment quickly. Return window of 14 days is too short. Since this is a new construction it was not possible to install the warmer within 14 days.
i still don't have my order.
i still don't have my order. I am waiting for Fedex now to call me so i can hopefully pick it up .
Reply from IB Mirror2025-07-31
Hi Kevin, We apologize for any logistics delays. Unfortunately due to the climate with US trade and Customs there have been some unexpected delays with processing and releasing shipments from US customs. Regardless we understand this can be very frustrating. Despite missing your delivery window with Fedex which was provided with tracking, we are always here for you if you require our team to help additionally coordinate. Thank you.
Towel warmer does not get the towel warm
Reply from IB Mirror2025-07-01
Hi Thomas, We apologize for any dissatisfaction with our products and services. You had previously called in due to some shipping delays, and our customer service team quickly provided an amenable solution, which you accepted. If your towel warmer is not getting warm, please call our customer care line to look for additional solutions. There could be a multitude of issues with towel warmers not getting warm, we would need to go through that process and provide you with options. Thank You.
I had great support to answer my…
I had great support to answer my questions before purchase to make sure I got the right product. The mirror arrived promptly and is beautiful and well made. Very easy to install and feels strong
Customer service amazing
Nice product
Nice product, quick shipping.
so happy
great quality, quick delivery
Great Service
I'm overall happy with my mirror…
I'm overall happy with my mirror purchase (Aurora 48"); the mirror is extremely sleek and modern. Lumen output is measured before the the frosted glass, which is good, because at the rated lumens, it'd be blinding. Downside is these mirrors are pretty expensive, especially with the freight charge. Packaging was well-done and product was undamaged.
The mirror was delivered expeditiously
The mirror was delivered expeditiously, and the quality was excellent. I am very happy with it. It made a BIG difference in our powder room.
The product was well built
The ordering was very simple and easy
Looks great
Works great. Lights up awesome. Looks great
Great mirror
Delivery on time and pretty design.
Love the mirrors
Love the quality of the mirrors. They are beautiful. Lighting is perfect and adjustable.
Our towel warmer is absolutely…
Our towel warmer is absolutely gorgeous! We are building our home so we have not put it on the wall yet in our bathroom but I can tell it’s going to be a beautiful piece!!!
nice mirror
mirror arrived damaged........no hassle replacement
The customer service was fantastic!
The customer service was fantastic. I needed an item for a renovation and customer service was prompt and communicative. The towel warmer I received is beautiful and exactly what I wanted. Thank you!
Excellent customer service
We ordered two matching mirrors and upon delivery one had been damaged by the shipper which was by no fault of IB mirror. The mirrors had been packed wonderfully. We one simple email and a few photos of the damage a replacement was on the way the same day! We also received a phone call letting us it was being shipped out. Excellent customer service!!! Also the mirrors are absolutely beautiful, we couldn’t be happier!
Great service
Quick response and excellent service
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