It’s awesome and adheres to students…
It’s awesome and adheres to students needs
About ISO Student Health Insurance
Data updated- Website
- www.isoa.org
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 83% (5/6)
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About this business
ISO Insurance is a leading insurance plan manager, solely managed by current and former international students.ISO offers low-cost health insurance to international students, scholars and students on OPT in the USA.
Written by the business, not verified by us.Is ISO Student Health Insurance legit?
ISO Student Health Insurance (www.isoa.org) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 83% of negative reviews; 100 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Great customer service
Great customer service. They are very helpful and answer all questions very patiently.
I accidentally entered my child’s name…
I accidentally entered my child’s name wrong when buying the insurance. My English isn’t very good over the phone, so I added their WeChat customer service. To my surprise, they could speak Chinese! I felt so relieved. After I explained the situation to the representative, Jennifer, she fixed everything within five minutes. She was amazing—so efficient and so professional!
Fast service
Excellence in Customer service
I’d like to thank ISO for the great service I received recently. Their representative was exceptionally patient and helpful in addressing my concerns.
Excellet support from the CS Rep!
Great experience with customer service agent (Jennifer)
Jennifer is patient, knowledge and helpful!
Poor service
Purchased this insurance for my son was told effective date was 10/02/2025.But to my surprise today 10/03/2025 a pharmacy is trying to enter his details so we can collect a prescription and i am being told the insurance ID does not exist they call Aetna POP,Aetna is also telling them they don’t have my son’s details in their system.I call ISO all they can tell me is pay your money and claim.Why should i go through that stress of filing claims,i bought insurance for convenience.AVOID THIS INSURANCE AT ALL COSTS
Reply from ISO Student Health Insurance2025-10-09
We’re sorry to hear about your experience. It normally takes 2–3 business days after enrollment for coverage details to be fully updated in the pharmacy network. When you reached out, our team immediately expedited the process, and your son’s plan was fully updated the same day. We also followed up by email and phone to confirm everything was active. Please let us know if there’s anything else we can assist with, we’re always here to help. Best, ISO
Quickest turnaround time with an…
Quickest turnaround time with an elaborate response. Solved my query in mere hours
The WeChat asociate "白云" is active and…
The WeChat asociate "白云" is active and very willing to solve problem for me.
Amazing help thank you
Quick Response
I wanted to change my policy and take extra policy and I was worried about the deadlines set by my University because i had seen it in last minute. I had a pleasure to get Sam as a customer service represantative who was very effective, quick, attentive and respectful and made the whole process very smooth and I referred one of my friend too.
Good service
Excellent customer service
Excellent experience with ISO. I barely had to wait on the phone and was guided by a very kind staff who was able to me beyond what I needed.
Good service
Good service, Quick response, Good customer care
Excellent Service
The quickest response i got from the…
The quickest response i got from the customer care agent was amazing. quick and efficient, kudos to Joseph. continue saving us with Love.
They handled all my issues quickly and…
They handled all my issues quickly and did an excellent job.
Very good service
Very good service, people super attentive and there willing for help.
Excellent service
Excellent service. ISO helped me get my waiver approved!
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