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Money & Insurance

ISO Student Health Insurance

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101 reviews

4.8101 reviews
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About ISO Student Health Insurance

Data updated
Website
www.isoa.org
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
83% (5/6)
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About this business

ISO Insurance is a leading insurance plan manager, solely managed by current and former international students.ISO offers low-cost health insurance to international students, scholars and students on OPT in the USA.

Written by the business, not verified by us.

Is ISO Student Health Insurance legit?

ISO Student Health Insurance (www.isoa.org) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 83% of negative reviews; 100 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

Honestly I HATE it

Honestly , this is a bad insurance plan. They couldn't process my claim because I was sick before getting the coverage , which is WILD to me, so if I got sick and get an assurance , they will let me die!!!!!! because I got sick before getting the insurance . OH my God! and this claiming helping international student? in what sense ???? Finding a doctor under the plan is HARD, because maybe its not update or what , it was hard to find a doctor and now they won't cover you ! Will never ever recommend

Reply from ISO Student Health Insurance2025-09-08

Hi, We’re sorry to hear about your frustration. Like most health insurance plans in the U.S., our coverage doesn’t include conditions that began before your policy started. This is standard across the industry, which is why we encourage members to stay covered continuously to avoid unexpected gaps. We understand that finding in-network doctors can sometimes be challenging, and our team is always available to help guide you through our provider search tools. Please feel free to reach us at [email protected] so we can review your case and support you. Best, ISO

Great customer service

Great customer service, efficient at making sure claims are met and understand student issues well enough to know what best suits them. So far i have had a pleasant experience with them and fingers crossed that continues. I was assisted by John on their helpline number today and he was a great help, clear communicator, prompt and understanding of my concerns. Thank you! I would highly recommend ISO to other international student!

I highly recommend

I highly recommend! I managed to get my insurance super fast, which honestly exceeded my expectations. Joseph for the costumer team was fantastic, always available, whether by phone or email, and he made everything feel easy and stress-free. Thanks to his help, the whole process was super smooth. I definitely recommend them!

Agent unprofessional and manager rude

If there is zero star, I will give zero star. No service at all. Avoid this insurance company. Agent unprofessional and manager rude.

Reply from ISO Student Health Insurance2025-09-03

Hi Wei, We’re sorry to hear about your experience. Our goal is always to support our members and provide the best service possible. We weren’t able to locate your information in our records, and since there was no response to Trustpilot’s outreach, we couldn’t confirm your details. If you’d like to share more, please contact us at [email protected] so we can look into this further. Best, ISO

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