Welcome to Joss & Main, your go-to for trending furniture and decor - designed to last.
Written by the business, not verified by us.
Is Joss & Main legit?
Joss & Main (www.jossandmain.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 73% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the exceptionally fast shipping services and the overall high quality of the furniture and decorative items received. Many people also deeply appreciate the helpful support team, beautiful aesthetics, and the remarkably smooth ordering processes. Consumers note that purchases usually arrive well packaged and look even better in person than pictured online.
However, some people mentioned frustrating delivery delays, long waiting times, and conflicting tracking information regarding their pending shipments. Others noted occasional damaged items upon arrival or minor product defects that required tedious manual assembly adjustments.
Auto-generated from all reviews of this business. For reference only.
Nice product and was as expected. Your auto emails about delivery need to be fixed. It sends out an email stating that your product is being delivered today and then shows a delivery date that is different. Something is not in sync.
Reply from Joss & Main2026-05-14
Hi Lee! Thank you so much for sharing your review. We're so glad to hear that your item is as expected and appreciate you flagging the discrepancy in the listed estimated delivery date. We’ve sent you something on your registered email as a token of our appreciation.
Sabine rectangular mirrors- I received my order the next day…
I received my order the next day however, the product did not meet my expectations. I thought it was poorly made and quality control is just not there. I did receive replacement of one of the items and it was better, until I hung them and the hooks on the back where not soddered correctly.
Reply from Joss & Main2026-05-11
Hello Cheryl, we are sorry to hear of the issues you've experienced with your mirrors. This is not the experience we want for our customers. We've reached out to you via email and look forward to helping you resolve this matter shortly.
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