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Home & Garden

Just Flowers Inc

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167 reviews

3.9167 reviews
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About Just Flowers Inc

Data updated
Website
www.justflowers.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
167 reviews
Replies to negative
100% (42/42)
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About this business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.

Written by the business, not verified by us.

Is Just Flowers Inc legit?

Just Flowers Inc (www.justflowers.com) has a 3.9 out of 5 rating on OK.one, based on 167 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-29.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Many consumers noted that the process of placing an order was straightforward and easy to complete online. Customers also appreciated the visual quality of the products, with several reviewers finding the flowers beautiful or the arrangement fresh upon arrival. However, some customers experienced significant issues regarding deliveries, with reports of late arrivals or flowers not showing up at all, such as when items were three days late. Moreover, a small portion of people felt that the items received were substantially different from what they had ordered, including incorrect types of flowers or arrangements. Other concerns included being contacted for additional payment after ordering or receiving poor quality items, like those that were already wilting.

Auto-generated from all reviews of this business. For reference only.

What people say

Experience with a new florist

I’m always a bit nervous ordering flowers from a florist that I have not used before. The flower order arrived on-time to the recipient and they were fresh and the arrangement was beautiful.

Reply from Just Flowers Inc2026-07-06

Thank you for sharing your pleasant experience. We appreciate you.

The Site was Very "User Friendly"

The Site was Very "User Friendly". It was easy to Place Your order and enter Your "Payment Credentials". You receive a Receipt, Right away, as well as A Confirmation of Your Payment and Order. Love this Web Site!

Reply from Just Flowers Inc2026-07-06

Thank you for sharing your pleasant experience. We appreciate you.

I had ordered flowers from another…

I had ordered flowers from another business and though they were already paid for that morning, that afternoon they sent an email saying they did not have the flower in stock. Since this was for a funeral, that left me in a bind. So I reached out to Just Flowers and they took care of it. They did replace the flower with a nice option so I was still pleased overall.

Reply from Just Flowers Inc2026-07-06

Miranda, thank you for sharing your positive experience. We appreciate you.

I sent flowers to a friend who lost a…

I sent flowers to a friend who lost a loved one. The venue changed so Just Flowers contacted me prior to sending it out to let me know of the changes. The order went smoothly with no delays.

Reply from Just Flowers Inc2026-07-06

Thank you for sharing your pleasant experience. We appreciate you.

Funeral Arrangement

I needed a coffin spray, short notice...within 36 hours the most beautiful flowers were delivered. Just flowers is Very professional. I placed my complete order on line. I was sent a receipt and an invoice number. They reached out to me via text. Provided the invoice number. I called, and they confirmed every detail with me over the phone (except payment). Once they received verbal confirmation from me, they charged my card. Again, very professional. Many thanks!

Reply from Just Flowers Inc2026-07-06

Thank you for sharing your pleasant experience. We appreciate you.

They do not deserve even 1 star

They do not deserve even 1 star. First of all, they are misleading as they are a third-party vendor. They did not deliver flowers on delivery date; next day they couldn't confirm the flowers were not delivered as they could not reach the florist they used. They called the recipient of the flowers to ask if she received the flowers she didn't know were coming and she didn't. They want me to wait until their florist calls them back to refund the purchase????? They are the most backwards and unprofessional organization I have ever worked with. RUN from their website and find a real florist who is local!

Reply from Just Flowers Inc2026-07-06

We are sorry to hear your arrangement was not received, and we apologize for any inconvenience this may have caused. Our system shows the order was delivered, and the florist hasn't told us there was a problem with delivering your order. We must first verify the delivery status before beginning the cancellation/refund process. We will contact the florist ASAP, and will subsequently contact you with the resolution of your refund/cancellation request.

HORRIBLE CUSTOMER SERVICE -

We would give this company negative stars if we could. Ordered the Citrus Kiss Floral Arrangement for our DIL that had a miscarriage. We upgraded to the Premium largest bouquet which stated - "We'll add lots more! The premium arrangement makes quite a statement." It was a complete embarrassment the arrangement they sent. Looked nothing like the advertised photo with only a few flowers. When calling Customer Service, they would not listen, completely overtalking and trying to pass it off the 3rd party vendor and their disclaimer that often they have to use substitution flower. Not only did they use substitutions, but failed to include over half of the flowers. They tried to appease by offering a $10 credit. Money doesn't suffice when it comes to family and dealing with an emotion situation such as a miscarriage. Do NOT use this company!!  Item Code: 1604-6043-2201-2345

Reply from Just Flowers Inc2026-07-06

The order called for a vase arrangement containing White and yellow roses with green carnations and green button mums arranged compact in a clear vase with a line green ribbon white montecasino and greens, priced at $89.99 for the arrangement. Please note that our website explicitly states, "Flowers are designed to be delivered as close to the arrangement pictured as possible." Additionally, our substitution policy is clearly outlined both on the website and in the order confirmation email sent to the customer after the order was placed. On 06/22/2026, the customer emaied us claiming that the arrangement delivered did not match the one ordered and requested a replacement, a callback, and a full refund. We immediately contacted the local florist to investigate the concern. The florist confirmed that substitutions were necessary to complete the order on time. The arrangement delivered included ''yellow roses, white roses, yellow spray roses, white spray roses, Bells of Ireland, and green dianthus as a substitute for the standard green carnations", while maintaining the overall style, color scheme, freshness, and value of the original arrangement. We reviewed the customer's submitted picture and found that the arrangement was delivered in fresh condition, with no visible signs of wilting or damage. The substitutions made by the florist did not diminish the overall value or quality of the arrangement and were fully consistent with our substitution policy. While the arrangement differed slightly from the website image, it remained substantially similar in overall appearance and presentation.

Great Experience

I ordered flowers for my daughter's 40th birthday. This was the first time I ordered from Just Flowers. Was pleasantly surprised the arrangement arrived in great condition and at the perfect time when daughter was there to receive it.

Reply from Just Flowers Inc2026-07-06

Thank you for sharing your pleasant experience. We appreciate you.

Second time I used them to delivery… BAD!!!

Second time I used them to delivery sympathy flowers, and both occasions were disappointing! This last time, flowers were ordered and confirmed delivery last Friday, only to find out late in the day they ... "could not find flowers in the area to make and deliver that day but will be delivered the next day (confirmed by phone call)". Saturday at 5:42PM received e-mail that... "Due to a delay in delivery your order has been rescheduled and will be attempted on the next available day." If you do not mind getting flowers delivered late or super late and after the event (or even different product you paid for - 1st event/order), please give them a try. My recommendation is to find local florists for your next order..

Reply from Just Flowers Inc2026-07-06

Mircea Ghita Ghita we are writing to inform you that your order 10500701 to Florin Postelnicu has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account. If you have any questions please do not hesitate to contact us by either replying to this email or by calling us.

The flowers were easily ordered online…

The flowers were easily ordered online and delivered to my friend who was in the hospital. She was delighted and sent me a pic --they were even more beautiful than I had hoped/imagined they would be!

Reply from Just Flowers Inc2026-07-06

Thank you for sharing your pleasant experience. We appreciate you.

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