Communication is good
Communication is good. Easy process. Great to help kids while getting rid of an old unused automobile.
Kars4Kids is a nonprofit 501(c) 3 organization that has perfected the car donation process to make it simple and easy for donors. With over 500,000 happy donors, Kars4Kids can take your car off your hands fast while giving you a tax-deductible receipt, vacation voucher, and the warm feeling of helping children.
Written by the business, not verified by us.Kars4Kids Car Donation (www.kars4kids.org) has a 4.7 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-26.
Reviewers overwhelmingly had a great experience with this company. Many consumers point out that the support team, customer representatives, and towing drivers are consistently polite, thorough, and professional throughout the entire donation arrangement. Individuals state that the entire procedure is remarkably simple, with vehicles being towed quickly and seamless follow-ups provided regarding important tax documentation. However, some customers also noted frustration regarding unexpected scheduling delays, communication hurdles, and difficulties reaching a live representative to coordinate pickup times. A few reviewers experienced prolonged processing times or mentioned unexpected promotional pitches that negatively affected their overall satisfaction with the organization.
Auto-generated from all reviews of this business. For reference only.Communication is good. Easy process. Great to help kids while getting rid of an old unused automobile.
Easy pickup,but some confusion about what more paperwork was required
I was the email point of contact for my 97 year old uncle who lost his license and elected to donate his vehicle and who does not have a smart phone or online presence. I found the communication to be clear and timely however I would get multiple communications about the same thing from different parts of the organization which made it a bit confusing. e.g. the foundation vs the car tow-truck companies.
Easy way to get rid of a car. Push a couple of buttons and answer a phone call
If I could leave a 0 star review, I would. The tow company, 10 stars, for coming in and saving the day, but Kars 4 Kids...failed on every platform. It took 3 days to even get ahold of a live person to schedule a pick up. They gave one day and one time slot at a time, zero options. It kept showing someone would call me in 2 hours, but never got a call and there was no phone number to call (the number listed was missing a digit). I should have taken that as a sign. When I finally got ahold of someone to request an end of day pick up, she said they would not accommodate my request and I told her that I would reconsider my options and cancel the request if needed. Nothing was scheduled at that time, but after speaking with my husband, he decided to take a day off to handle the pick up because he needed to be home to allow access to the area. We scheduled online, got a confirmation call the day of from a live person and I passed along my husband's number for the driver to call (they said they would call when they were an hour away) and we thought all was on track until I got a text saying the pick up was cancelled. Turns out, Kars4Kids cancelled the pick up and when I called, they said that I had cancelled it based on my first call. I am sorry, why would I schedule online after the initial call if I didn't want a pick up? Thankfully, the tow company was able to add me onto the end of the day, but that doesn't help the fact that my husband took the day off to be there when he didn't end up needing to. Next time, I will just sell a car for scrap.
I had a terrible experience with Kars4Kids. I asked, but they refused to explain to me exactly what they would do with my car, but I donated anyway. That was my mistake They sell the cars they received to fund their religious organization. Their parent company is called Oorah. I encourage you to research it on your own. Their commercials are misleading. I am sorry I donated. Also, it's worth noting that the "vacation voucher" they promised me was a time share pitch. Pretty shameful and very misleading all-around.
Everything went really well. Everyone I spoke with was very professional and excellent customer service. I was kept informed the entire time.
Communication was consistent throughout the process.
Very quick pickup. Friendly driver, and customer service makes it a very easy process.
Smooth and easy from the start! Thank you!
Completely seamless. Great communication from start to finish. Pick up driver was professional and very comfortable with conversation. This was the end of an era for us as this was the last of the six Nissan Cubes we have used in our business. We toasted its departure with Cold Cokes in the 100 degree weather.
you have done good work for kids thank you
The funds obtained from this charity do not help any child in need living in Canada. Money is funneled through to Israel. This charity has a F rating within Canada. Seller beware and please do your research before donating any vehicles or money to them
From my initial call to donate my car, my experience was great! The representatives who answered calls were pleasant and resolved my questions in one call and emails were promptly replied to. Pickup of the car was smooth and I was notified along the way to closing out the donation.
The person helping me with the donation was exceptional, made all the arrangements and ensured got my tax receipt in time!
Excellent transaction...will definitely use again
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