KnifeCenter

The process of ordering and the quick…

The process of ordering and the quick response is very impressive.

Thumbs up 👍

I have always had an interest in knives and started collecting folding knives last year, I have only dealt with the knife centre, the team is amazing, they know there products very well, are very professional and informative and have never let me down.

I loved the total transparency and…

I loved the total transparency and honesty in the pricing and in-stock status! I also enjoyed the order entry screens that made it so easy to set up separate shipping and billing addresses. I hope the knife is as slick as the website!

Hacked

Company hacked again and does not inform customers other than on Facebook. What about notifications to each and every customer as required by Law!

Poor shipping policy

Holding one knife because the other isn’t in stock? Not the way I’d do business. I think I’ll take my $200/month habit elsewhere Update: I quickly received a professional response. I still do not agree with this way of doing business; however, I respect that they took the time to explain their policy. Nevertheless, my son’s birthday present will not arrive on time. I have already and will continue use a different knife dealer going forward. ($422.94 purchase on your competitor’s website this morning) They choose not to prioritize $5 over customer satisfaction. As a business owner, it seams silly to lose a profitable customer over a few bucks and a faulty policy. Order#K3146817

Easy shopping and check out

Knife Center is very reputable.

Knife Center is very reputable, with a nice selection, decent prices, and fast shipping.

I’ve always been satisfied with your…

I’ve always been satisfied with your service. I’ve bought thousands of dollars of knives from you

My only source for knives.

After ordering over 20 knives from KC, I've become a KC maximalist. I only order from KC. They are the most responsible, friendly, and helpful bunch I've had the pleasure of purchasing knives from. They don't charge for pre-orders, they send you e-mail updates on items that you pre-ordered and haven't gotten any info on in a while, and they are VERY helpful if you need to return anything. 10/10 would recommend. Not knocking any other retailers, I just love the KC Orange.

Johnny HeltonUnited States · 1 review · Experienced 2025-03-17 · Posted 2025-03-17

Easy fast checkout

Easy fast checkout. Great selection of knives. Look forward to many more purchases in the future.

Gary DunnUnited States · 5 reviews · Experienced 2025-03-13 · Posted 2025-03-13

Thanks to Knife Center for their understanding 🙏

Thanks to Knife Center for their support and understanding when I impulsively ordered a MSC Knife on my iPhone and put the wrong one in my cart, I was able to cancel that one and get the right one only to realize it wasn’t the configuration that I wanted and called and canceled it… Customer service was able to help me out and was very responsive to my request, I can’t believe how fast and professional the support was to correct my issue, thanks

Great place to deal with

I have been dealing with KnifeCenter for many years. They have always had a great inventory, competitive prices, prompt shipping. I have had no reason that I recall to contact them regarding customer service. The various knives I’ve purchased have been exactly as described and pictured. I recall ordering a knife long ago that was out of stock and they kept me informed and sent the knife to me when they received it. Everything is in my opinion top notch. For KnifeCenter’s marketing department: the double points promotion offered was the deciding factor for my most recent purchase. Keep up the good work!

Daniel KeatingUnited States · 2 reviews · Experienced 2025-02-01 · Posted 2025-02-02

I’m glad you have my product back in…

I’m glad you have my product back in stock when the company hasn’t any. Hopefully you are sending what I ordered. Thanks again Dan

john romeoUnited States · 1 review · Experienced 2025-02-01 · Posted 2025-02-01

Check out process is clunky

Check out process is clunky. Gift card a pain to add and in my order it didn’t process the gift card.

Great Customer Service

I've done a lot of business with Knife Center, this was just the first time I was asked to share some feedback. I've had nothing but positive experiences. Fair prices, extremely fast processing and shipping, and very responsive customer service. Of all of my orders, I think I may have had a total of two knives that had to be exchanged for manufacturing defects, but Knife Center was fast and helpful with resolving those. I recently had an embarrassing failed payment due to technical problems with my bank, and Knife Center very generously worked with me while I got it resolved. Make sure to join their loyalty program; the benefits really pay off!

Easy to navigate website and even…

Easy to navigate website and even easier to place an order.

Not in stock

A week after ordering a 940-2 from the website I still had not received a shipping confirmation so I sent an email asking about my order. Two days without a response so I called. Turns out the knife I ordered was out of stock and on back order. It was clearly in stock on the website when I ordered it. What upsets me is no one reached out to try and fix the issue. They didn’t respond to emails and basically just swept me under the rug in hopes that I would not notice. Unless something drastic happens I will be purchasing my knives elsewhere.

Iv always liked Knife Center

Iv always liked Knife Center. Theyre reliable, and they have good products at good prices.

An unrewarding experience

I couldn’t use my rewards credit. I received a number, but not a code. The number was sufficient without the code. After I placed the order then I received an email with the code. You could have mentioned I should wait get the complete information from a email. Not a rewarding experience.

StyvenUnited States · 2 reviews · Experienced 2024-12-11 · Posted 2024-12-12

Fast and friendly people

Love KnifeCenter.com and their YouTube videos. They have been the cause of my current addiction. Whether it’s a good thing or bad 🤔