I received exactly what I ordered
I received exactly what I ordered. I received it in a timely manner.
About The Knife Merchant, LLC
Data updated- Website
- www.knifemerchant.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 43% (3/7)
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About this business
Providing professional advice on kitchen cutlery, cookware, baking and pastry supplies and more.
Written by the business, not verified by us.Is The Knife Merchant, LLC legit?
The Knife Merchant, LLC (www.knifemerchant.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 43% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-01.
What people say
Nice people / NO TAX / free shipping
Nice people / NO TAX / free shipping. Thank You. !!!
Fast delivery
Fast delivery. Love the knife
Perfect transaction
Perfect transaction - they shipped my order the same day and it arrived just as expected. They even called me to make sure my ship to was correct since it was different from my billing. What a refreshing experience!
Prompt shipping & packages very well
Prompt shipping & packages very well! Great experience.
No concerns
From ordering to shipping both were smooth and painless. Knifes arrived on time and perfect gift
No shipping info after 13 business days
EDIT: RECEIVED MY ITEM and had a great customer service experience. Would definitely buy from here again! I haven't heard anything about the shipping of my knife (which is meant as a present) and even though it said international shipping would take between 5-10 business days, we are on 13 business days and I have yet to receive a tracking number or anything. Order ID: 151859 Purchased June 22nd I have emailed customer services yesterday but have not heard back.
Reply from The Knife Merchant, LLC2023-07-11
Hello Vicky, I'm very sorry for the long delay in the shipping of this order! Your order has been packed and ready to go, but was not properly tendered. This package will leave today and is expected to deliver in 2 - 5 days. I'm very sorry for the mistake and any inconvenience it has caused!
Ease of ordering
Ease of ordering, enough information on website to make informed decisions, great pricing!
I love the knife it’s very sharp and…
I love the knife it’s very sharp and well balanced
Good customer service
I got the wrong item first time sent an email to inquire about an exchange and the customer service were prompt on answering and sending replacement of the right item and return laboe to send back the wrong one Thanks
You guys are always great
You guys are always great. I send all my friends and colleagues to you. Whether I'm buying for myself or as a gift I never really look anywhere else for my knives and accessories. Prices are always great and the service is as well. -Frank Imbarlina Chef-Owner SRQ Cured
Solid seller
Solid seller, excellent packaging. Item absolutely flawless Glestain is a knife that anybody who values precise and effortless cutting should get.
knife good
good knife shipped fast
I have purchased from Knife Merchant…
I have purchased from Knife Merchant many times. I like that they are a family operation and carry many styles and brands of fillet knives I use in Alaska for fishing. Great service, prompt shipment
Fast shipping
Fast shipping! Great sharpening tool, couldn’t be happier :)
Good selection and knowledgeable…
Good selection and knowledgeable service of there products , the owner a chef is very helpful , free shipping when spend a certain amount and products were delivered pretty quickly . Recommend them for your culinary needs
The Knife Merchant never disappoints
The Knife Merchant never disappoints, I have purchased from The Knife Merchant since the nineties, when chef Borg sent me xeroxed paper for a catalog:) Knives, cookware, pastry supplies, top notch products and service. Thank you.
Outstanding customer service.
Outstanding customer service. Excellent selection of products
Masahiro knife
Purchase arrived earlier than expected with no issues.
Bought from Knife Merchant numerous…
Bought from Knife Merchant numerous times. Great pricing, great service. Give this former chef your patronage. Very highly recommended!
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