LeafFilter Gutter Protection (www.leaffilter.com) has a 2.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home Services and its reputation is poor. 61% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews. Last updated 2026-08-10.
Sean Hughes the technician that was sent to my house was fantastic! JOB #L05228-5 Very efficient and did a great job!
We are so glad that LeafFilter earned your business. It was a pleasure serving you and your family.
What went wrong this time!!!!!! That's a great way to start the feedback for us!!! Our salesperson told us our oak trees would not pose a problem with clogging. Well, he evidently does not know his product. I have had them now for 3-4 years and had to buy a gutter cleaning kit for my leaf blower because between the pollen and roofing stones they clog. When it rains the water goes right over them and pours off the roof. You should come yearly to clean them, I'm almost 80!!!!
Thank you for taking the time to share your feedback with us. We genuinely value the input of our customers, and we want you to know that we're listening. We will be sure to pass on this information to our team. If there are any additional details you'd like to share, please don't hesitate to reach out to us at 800-749-4566 or email us at [email protected]
We originally were happy with our instillation about 5 weeks ago . It was a HURRIED SALE because Medical Issues were fast approaching and it had to be done Immediately . Upon further inspection after the install there were One or Two Areas that needed Repair from a Deformed downspout snd a damaged ground LEVEL DOWNSPOUT PVC CLEANOUT/ CONNECTOR that was STRESSED from install and Cracked. WE thought REPAIR would be Immediate bjt afyer 2 visits from 2 different employees. NOTHING has been Resolved after WAITING HOURS on 2 different serbvice calls . Only to find out YESTERDAY that ANOTHER Service call is Scheduled for JULY 4th now. AFTER A BRAND NEW COMPLETE SYSTEM INSTALL we are getting the run around . My wife is in Cancer treatment taking up ALL OF our time Weekly . Just the AROGANCE of the People on the calls and the NO RESPONSE TO MY WIFES E MAILS has led to WHAT WOULD OTHERWISE have been a STELLAR JOB . I DON'T KNOW if we can wait A LIFETIME on the LIFETIME WARRANTY at this rate. Being handed of to the SERVICE DEPARTMENT . FOR THE MONEY we EXPECTED a better outcome on this . Yiu know for the FINISHED PRODUCT . AND over and done with . BUT NO . ON TOP OF THE MEDICAL STRESS we TRIED TO AVOID by Agreeing quickly to this go GET IT OUT OF THE WAY . HERE WE ARE as it get's BUMPED further and further down the road . SLICK SALES SHOW but LOUSEY follow up right off the Starting line. THANKS Leaf Filter. TO BE CONTINUED i GUARANTEE it .
Thank you for bringing this to our attention. It looks like our support team is currently working on a resolution for you. We appreciate your continued patience and cooperation. If new details arise, please email us at [email protected].
Once they finish the job and took my money we never heard back from LeafFilter as to how the job went we felt like when you buy a used car once your off the lot and they have your money see you later sucker Its been almost a month and havent heard nothing from LeafFilrter remember its word of mouth that gets you new business
Thank you for sharing your feedback with us. We will bring your concerns to the attention of our management. Your input is valuable to us, and we are committed to continually improving our services. Thanks again!
I would give them a zero for their sales tactics and lies. I was basically bullied and lied to to accept their workers. Then to find out they entered through my main gate and a second gate to review my property while I was not home. Then returned to the main entrance and sat there until I arrived, which was well over an hour. Anyway, they lied, had bullying tactics, and probably laughed about it later. Really a disgusting way of doing business.
Thank you for taking the time to share your feedback with us. We genuinely value the input of our customers, and we want you to know that we're listening. We will be sure to pass on this information to our team. If there are any additional details you'd like to share, please don't hesitate to reach out to us at 800-749-4566 or email us at [email protected]
I was going to wait 1 year after installation to do a review but I can already tell these gutters are going to be a nightmare. You are promised you will never have to climb a ladder again and they won't need to be maintained which is a lie. After 2 normal rains dirt and tree debris are collecting so bad they will literally form a barrier over the gutters and I will have to clean them multiple times a year. I cannot climb a ladder which means I will have to be paying someone $100 every time I need a gutter cleaning. This is basically a trick to get you to buy expensive gutters and then still need to pay for maintenance. I could have gone 1 third the price and done normal maintenance like I had to before. Do not buy these you will regret it and I wish I had my money back.
Thank you for taking the time to provide us with this valuable record of your experience. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. Please contact us at 800-749-4566 or email us at [email protected] if you would like to share any additional details we can take into consideration.
Outside of the immense cost, the time spent with the company representative, Chris, and the installer, Darion, I am satisfied with the progress leading to the installation and the installation. I now wait for a strong rain storm to see if the proxy does live up to its reputation as advertised.
Thank you for recognizing LeafFilter’s 5-star service!
Had a great meeting with Jim and was very informative. Am getting install tomorrow. Am relieved to not have to go up on the ladder anymore.
Enjoy your new gutter protection and welcome to the LeafFilter family!
When we bought the Leaf Filter system, we were told we would never have to go up on a ladder or perform Maintenance on our gutter system. That was not true at all. I just got off my roof from having to blow all the debris that was cluttering up my no maintenance leaf filter system. This is the second time. The first time I called the leaf filter office and had someone come out and inspect my system. I was told nothing was wrong with the system and I was also told there was some maintenance that was required. That is not what was pitched to me by the salesman. Do not buy this system because if you have oak trees, there is maintenance that you will have to perform.
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These systems are pricey and sold as maintenance free. The first windy day a few months after installation we had sections of the mesh fall or dangle. Because it was weather related they said it didn’t get covered under the warranty. I was immediately frustrated because these were not high winds or major storm. Seemed more like improper installation. Since that time we need them to come out twice a year for sections of the mesh falling off. $125 every time to have them come- $250 year minimum starting 3 months after installation. On there most recent visit I was given a time window of 8-12. I had to leave at 1:30 and they still had not arrived. They came while I was gone and missed a section where the gutter dropped an inch so the water flowed off the end opposite the drain pipe and down the side of our chimney instead. Sooo frustrated.
Thank you for taking the time to provide us with your feedback, Cailin. We understand the importance of having a positive experience as a homeowner, and we’d like to help. Please contact our dedicated support team at [email protected] or 800-749-4566. They are committed to working with you and finding a solution that meets your needs.
Had a sales guy come out for a quote. Played the standard garbage game of lowering the price from $9k to start, down to $6k from a promotion, down to $4.8k from a limited time deal, then $4.5k from the manager, etc. etc. When I said I'm not interested in their sales tactics the guy came back with $2.5k because it was "end of month and the guys need work". Told him to get out of my house since his first half dozen quotes were clearly just a scam and only fear of losing a customer gets results. The guy also constantly spoke condescendingly about "good luck getting better gutters" and was very pushy and rude. If you absolutely want their product just keep saying no to their quote until they eventually cave, but enjoy the hour of bull you have to go through to get there.
Your feedback is important to us and has been shared with our team to improve in these areas. If you would like to discuss your experience in more detail, we encourage you to contact 800-749-4566 or email [email protected].
Let me say 1st. The young man David came to give me a free quote. He told me we what I needed and what I didn't need. Kudos to the company for hiring great honest people. It really was a pleasure. So if you need gutters , id call leaf filter( 800-290-6106) . Can't say enough good things about them. Thank you. Janis
Thank you for recognizing LeafFilter’s 5-star service!
Have had leaf filter for 3 years. My gutters started overflowing. The service rep came out and found out that the downspout metal mesh filters I had used before I purchased the leaf filter system had not been removed, an installation mistake. It took 3 years of rain for the filters I had installed to become clogged enough to cause an issue. Leaf filter does not stand behind their “lifetime guarantee” as I was told that since it had been over a year, I was charged $125 for the service call. Very disappointed as they tout their lifetime guarantee on their advertisements. The system is very expensive and very disappointing they don’t stand behind their product or install. Do not purchase this product!
We have shared your feedback with our team, so we can learn from your experience. If there is any additional information you would like to share, please contact us at [email protected].
I learned the hard way. Do not just trust everything the salesman tells you if he sounds very convincing and truthful! Also be very careful if you sign anything and that includes initialing. I made the mistake of trusting the salesman after he told me how he just wants to give older folks a great deal and lowest cost possible is the biggest reason he does his job. He explained that he could get the price down more than anyone at his place and I could get it done soon! He started way high and while sitting at my house dropped the price to about half to show me how great of a deal he was delivering just for me. I asked about payment and he said $2k after completion and then the rest about $11.8k in payments with no added fees or interest because he does so many of these jobs he does not have to add anything extra. He said about $1.2 k a month I would be paying in a year or less that I could pay more if I wanted. They would send me a payment book to start with. Deal was I had to sign that day or the deal goes away! I started to doubt it but he convinced me to get it done so I finally agreed. He wanted a check for the 2k but I was out of checks so had to use a credit card when they finished I told him. No problem. The installers arrived fast. Within 2 days and I told them I would have to use a credit card because I did not have any checks left. They said that is fine. They were installed and I charged the 2k. In a couple days I got a call from his manager asking for the rest of the money. I told him about what the salesman promised me but he did not care one bit. I mentioned the payment book and he said they do not have payment books. He said its in my contract to pay now. I initialed that on the contract so I must pay the full amount now. I should of read it instead of just listening to the salesman. He said he is filing for a lien on my house and I will get a letter in the mail! I called the salesman after that call and the salesman said he never said any of those things I quoted him on! me! The payment plan he figured out what payments would be? Never said any of that either he said! He wanted to come over and explain it to me. Explain what I asked? I said no, I see all are lies and and lying about lying was just too much for me to even talk to such a person anymore. A lien on my house? I hate liars more than anything! This type of greedy liar makes it harder on the honest ones. All that B.S. and then higher up called to threaten me after the deal was already done? The workers that showed up were very nice and efficient. Just hired help that they said they go where they are told. Yes, all those great believable lies and I had to sign THAT DAY or the deal goes away! I am sure many have head that line... ADDED: The salesman called again yesterday and wanted to catch up on what I am doing. I told him I am taking care of it and it is none of his business anymore. Go report me. Today the manager called AGAIN and wanted to know when I was going to pay the full bill. Same one that told me I will be getting a letter in the mail stating a lien was going on my house. Told him and taking care of it and he wanted to know when? Cussed him out for so many lies and hung up. I already took the money out of my retirement savings because of this. I really doubt the response will be looked at as the reply here states to save face. BECAUSE I am still getting phone calls even today! Hope nobody gets fooled like I did. I even offer to take a lie detector test along with Leaf Filter's salesman and how they ran this lame show on me AND I will even pay the full bill for such a thing. Any response on that Leaf Filter?
Thank you for taking the time to share your feedback with us. We genuinely value the input of our customers, and we want you to know that we're listening. We will be sure to pass on this information to our team. If there are any additional details you'd like to share, please don't hesitate to reach out to us at 800-749-4566 or email us at [email protected]
After spending $8000 to have Leaf Filter guards installed, we are still going to have to go up on the roof to clean leaves and debris off of the gutters! I specifically asked our rep about this because we have trees around our house, but was assured that nothing would accumulate on the guards because the wind would naturally blow anything off. Well, that does NOT happen. Our gutters are completely covered with pollen strings and leaf debris from our trees. I called the company and was told that "the homeowner is responsible for cleaning any debris off the roof of the home that MIGHT accumulate ON the gutters." Not only was the person curt, I felt they were very condescending. I am EXTREMELY disappointed. We are seniors and our income is limited. We paid dearly for Leaf Filter guards and will still have to either get up on the roof ourselves to clean off the gutters or pay someone else to come do it for us. The company's pitch is extremely misleading and the product overpriced.
Your feedback is important to us and has been shared with our team to improve in these areas. If you would like to discuss your experience in more detail, we encourage you to contact 800-749-4566 or email [email protected].
Tony came out to measure and give an estimate. Good guy, very professional. Answered my questions. The whole process was handled very well.
Enjoy your new gutter protection and welcome to the LeafFilter family!
Don't waist your money! Unless you have a ranch style home with one straight line roof ( No peaks, angle changes or different direction where corners meet ) What they don't tell you is after the first year they charge 100.00 to clean your gutters. On top of that where the different pitches meet the water runs over the top of the guards creating a powerful stream that splashes water onto your siding and door frames. Totally ruined my back, door, entryway and flooring. They tried to stop it by putting up some cheesy ugly guards, the water just goes right around them.
Thank you for taking the time to share your feedback with us. We genuinely value the input of our customers, and we want you to know that we're listening. We will be sure to pass on this information to our team. If there are any additional details you'd like to share, please don't hesitate to reach out to us at 800-749-4566 or email us at [email protected]
Had gutter protection installed in May 2025. The other day we had rain and water was pouring from the gutter flashing at front door entrance. I called Leaf filter and expected a repair service at no cost (lifetime transferable warranty!). I was told they would send a repair technician and i could be subject to a $125 charge if it was not an installation issue due to their fault. This was never disclosed at any point of sale or pointed out on the contract. Frankly, why would anything be of a customer’s fault after installation. I told her of my dissatisfaction. She said she would have a service agent out on Monday. I told her I was going out of town and would call back to schedule. That afternoon and the next day I received voicemail & text messages from repair man saying he would be here Monday! I called Leaffilter and could only leave voicemail with them but I also left text message with service repairman saying again that I will make appointment and don’t come over yet, Monday at 9amI had a repairman at the house. I confronted him and he said he never got the messages. He was here about 10minutes to make minor repairs. He acknowledged that flashing was not properly installed. I have not been charged yet and told him based on this whole ordeal I won’t pay $125 for this call. Repairman was very nice and professional
Thank you for taking the time to provide us with this valuable record of your experience. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. Please contact us at 800-749-4566 or email us at [email protected] if you would like to share any additional details we can take into consideration.
We had LeafFilter gutters and screens installed about a year ago, including the more expensive upgraded screens that were supposed to do a better job keeping debris out. Before this, we had a helmet-style system that lasted around 15 years, so I had higher expectations going in. I understand nothing is 100% maintenance-free, but after just four seasons, the screens are already clogging and causing water to spill over into our flower beds. That’s pretty disappointing given the cost and promises. On top of that, even after installation, we’re still finding leftover screws and pieces of metal in the beds, which shouldn’t happen with a professional install. Overall, the performance and cleanup didn’t meet expectations. If I had to do it again, I would likely choose a different brand.
Thank you for bringing this to our attention. We take our customers’ concerns very seriously and have shared your review with our support team. Please give them 2-3 business days to contact you via phone call or email. We appreciate your patience and the chance to make this right.
First of all, Justine came to our home and gave us a quote we were pleased with and next step was to schedule the install. To our amazement the install was scheduled for the following day! This worked out great for us and Leroy showed up bright and early and got right to work. He made sure our gutters were cleaned, leveled and ready for the LeafFilter gutter protectors. He worked extremely fast and efficiently and when he was done showed us before and after pictures. We were very pleased with what he had done. Aesthetically the gutters have never looked better but the best part is knowing that we are protected from having all the debris landing in and plugging our gutters. Thank you Justine and Leroy!! I know we'll be spreading the word to friends and family about LeafFilter.
201 reviews matching