Leaf Home Stair Lift (www.leafhomesafetysolutions.com) has a 3.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 26% give 1 star; The business has replied to 97% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-08-10.
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I liked the product better than the other two I had give us a quote. I don't know that it is worth the difference in price. Almost twice the price of Med-Mart and 30% higher than Acorn. It was rated for 350 lbs as opposed to 267 lbs for the other 2. That was the main reason I bought it.
The Sales Rep was very nice, knowledgeable and the chair was installed in a short time. Installers were courteous, friendly and very efficient. I will Recommend your company to my friends.
Our experts are dedicated to finding a solution for every home. Thank you for choosing Leaf Home Safety Solutions.
Tony was very nice explained everything and did a great job.
Installed lift and moved moved railing to other side. Did good job
Your salesperson was very good. I was especially impressed by your installer. We like the stairlift very much. A true blessing.....
Wonderful to know that you can maintain your independence by improving your home’s appearance and efficiency. Thank you for choosing Leaf Home Safety Solutions.
We needed a adjust and the young man showed up in a snow and ice condition that day. Had to be around 180 miles one way. Dedicated ! Thank you !
Time to sit back, relax, and prepare to enjoy your home to the fullest with Leaf Home Safety Solutions! We appreciate you sharing your experience.
Only reason I gave one star is because zero is not an option. I have owed a stair lift from leaf safety for six weeks and it only worked for three of those weeks. It broke the first time I used it and it took them a week to come out and fix it. Then it worked for three weeks and has been broken ever since. That was ten days now. They do not return my calls and when they do they say someone will contact me “tomorrow “. They never do.
We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail. If you prefer, you can email us at [email protected].
I finally made my mind up to have a stairlift installed and I chose Leaf Home Safety Solutions. I’m pleased with the lift too. It makes going up and down the stairs much easier for me!
Wonderful to know that you can maintain your independence by improving your home’s appearance and efficiency. Thank you for choosing Leaf Home Safety Solutions.
Our experts are dedicated to finding a solution for every home. Thank you for choosing Leaf Home Safety Solutions.
The salesman was very well informed and pleasant. Installers were skilled and completed the job quickly. Very good experience overall
Happy to hear our Leaf Home Safety Solutions team was able to provide you with peace of mind. Thank you for your 5-star review!
Unable to get service for our Leaf Stairlift. Unable to use because seat will not lock in place. Have called four times and received a promise that someone would call for a date and time for service. Have heard nothing back. Very unhappy!
We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail. If you prefer, you can email us at [email protected].
Representative was through with details of product. Installer was efficient and professional. I would recommend this company to anyone.
Just got chair. Too soon to evaluate. Ride is bumpier than expected.
Lindell was extremely professional in his approach with our stairlift installation. He would always address me as ‘yes sir’ when I asked a question. You can tell he takes pride in his workmanship! Excellent asset to your organization!!
Happy to hear our Leaf Home Safety Solutions team was able to provide you with peace of mind. Thank you for your 5-star review!
The installation went well no problems with that. The salesmen was friendly and explained the product thoroughly. Communication with the installation could be better, we had to call the company to find the install date. I would highly recommend them, the product is superior and the installation went very well.
Friendly, knowledgeable and courteous.
Our experts are dedicated to finding a solution for every home. Thank you for choosing Leaf Home Safety Solutions.
The installers and repair people were prompt and skilled. We like the peace of mind that lifetime warranty/ repair is included . No monthly maintenance fee. I am changing rating to a 3 star. Lift has not worked properly for more than 2 consecutive stair trips. Have had to use emergency measures. First repair was prompt but didn’t last and have spent over a week trying to get repair person out. Still waiting. I think we have a lemon
Not quite happy about the
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The personnel
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