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letbricks.com

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303 reviews

4.0303 reviews
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About letbricks.com

Data updated
Website
www.letbricks.com
Category
Events & Entertainment
Location
China
Status
Unclaimed
Last 12 months
15 reviews
Replies to negative
83% (53/64)
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About this business

Letbricks is a dynamic and creative company. In recent years, the company’s business direction has been placed on building blocks. We manufacture high-quality customized products for each Lego fan, including a wide range of professional products, including Moc kits, Lego conversion kits, lighting kits and accessories, building block display boxes, etc.The goal of Letbricks is not only to provide work from a wide variety of great designers, but also to collect and share the best MOC ideas from around the world. Our team is dedicated to providing our customers with quality products at low prices as well as promotional customer service.

Written by the business, not verified by us.

Is letbricks.com legit?

letbricks.com (www.letbricks.com) has a 4.0 out of 5 rating on OK.one, based on 303 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 71% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 83% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

What a great company

What a great company, They promptly reply to any messages you send them, If, you need any missing parts they send them right out, Their model kits are fun to put together and, they look great when finished. My last order I received in 13 days all the way from China! Kirk Steedman, Regina Canada

Purchased the Union Pacific Big Boy…

Purchased the Union Pacific Big Boy 4014. 3200 pieces. Too well-priced to resist! Shipped the same day I ordered it. Arrived about three weeks later. Took longer to make it through New York, than it did to arrive in the States. Very neat model. Everything packaged nicely. letbricks included a second small model and a nice package of pliers and a measuring board (never saw these before). Looking forward to diving into construction. Taking some photos first of all the bags to show a few friends. Looks daunting! letbricks responded to inquires in a timely manner and were helpful. Seems like a good company who cares about its customers. A couple of notches above what you might expect.

I purchased the holiday train in…

I purchased the holiday train in November of 22. I would say my initial thought was skeptical, because I was a Lego purest. I was thoroughly impressed when I got started and the model started to take shape. It looked wonderful under my tree and all be it September now. I’m looking forward to it being there again there were some parts issues. But once I spoke up and emailed my issues, they were super quick to send replacements. But keep in mind that was a year ago so I can only assume that the customer service has gotten even better. I’m waiting to have the right amount of disposable income to buy again. But I WILL be buying again.

Offers bribes for 5-star Trustpilot reviews

This week Letbricks initiated an email campaign in which they offer a free brick set to users who will leave a 5-star review on Trustpilot. Need I say more?

Reply from letbricks.com2023-09-21

Sir, you are not our customer. You may have browsed our website but did not purchase it because we did not find a customer named "Sliceslily IsAScam". The email may have been sent by mistake. We are sorry. We encourage customers to leave us reviews, because reviews are also an important part of the website, which can also make it easier for us to solve customer problems and better improve the website. The good reviews we get are from customers who are satisfied with the product after receiving it, or when we help them solve the problem, they will be willing to give us a true evaluation. Our products may be defective, but our services are obvious to all, and we will not avoid our own problems. You can see that we have responded to every customer who has questions on trustpilot. As for the small gifts, we are very grateful for the honest reviews from our customers, and we will give more to our loyal customers in the future.

LetBricks & 500$ Well Spent

LetBricks is something I am really happy about that exists. They sell afordable "lego" sets and they also cooperate with multiple MOC creators - they also pay them, unlike some other sites. What I bought: - Union Pacific 4014 Big Boy - Plank Wagon Train - DR-Baureihe 44 Steam Locomotive - DR-Baureihe 50 Steam Locomotive I bought that in 2 separate orders. Delivery: - Delivery to Czech Republic took about a month, which is expected. No problem there. Bricks - They are not original LEGO bricks, but that is fine. I honestly prefer their bricks over the LEGO ones. - They are REALLY GOOD QUALITY, they hold together super tight, they are NOT bend, they are NOT weirdly shaped, they are NOT loose - Only problem sometimes is that they are a bit too tight and you have to apply a bit more force when you are building. However as I said, this is definitely preferable over the other option, which is the bricks being too loose, especially when building MOCs. Products - If you want to see my reviews on the products I bought, you can find it on LetBricks website. Long story short, they are MOCs so certain challenges are expected, nothing too serious tho. Support - LetBricks answer on emails (or messages on Instagram) in less than 1 day and are super helpful. - I have had some wrong parts in my second order, which they acknowledged without any problem and sent me the correct parts for free. Sum Up - I can definitely recommend LetBricks and I honestly think its the best site for buying "LEGO" Locomotive / Train MOCs.

Great value for money

The brick quality was mostly very good. But there were a few parts that didn't fit. eg. the window grilles. Had to glue them to the window parts. There were also 1-2 missing parts. The Edgewaterkeep set, for example, was missing the statue's helmet, which is very important for the look of the build. I found that quite a shame. I'm assuming letbricks doesn't produce these pieces and that's why it was missing. It would therefore be great if you'd inform the buyers which parts are not included and which come unprinted. So you could buy them separately. I think letbricks has a great selection of sets and the value for money is very, very good! Keep on doing what your doing! :)

Didnt know it was knockoff lego

Didnt know it was knockoff lego. I was expecting real lego pieces. also quality control was not good. And did not ship on time.

Reply from letbricks.com2023-08-21

Hello, Sorry for not shipping on time! This is a failure of our staff! But we didn't say we were LEGO, sorry for misleading you. If you have any other questions, please contact our customer service email: [email protected]

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