Letbricks is a dynamic and creative company. In recent years, the company’s business direction has been placed on building blocks. We manufacture high-quality customized products for each Lego fan, including a wide range of professional products, including Moc kits, Lego conversion kits, lighting kits and accessories, building block display boxes, etc.The goal of Letbricks is not only to provide work from a wide variety of great designers, but also to collect and share the best MOC ideas from around the world. Our team is dedicated to providing our customers with quality products at low prices as well as promotional customer service.
Written by the business, not verified by us.
Is letbricks.com legit?
letbricks.com (www.letbricks.com) has a 4.0 out of 5 rating on OK.one, based on 303 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 71% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 83% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-10-25.
ordered over a month ago still haven’t received package
Reply from letbricks.com2025-04-18
Hello friend, at the time of your order purchase, it was mainly because of our surge in order volume that affected your shipping time. Our products require manual quality inspection, and all parts of each MOC kit are individually checked by hand to ensure accuracy and quality. This complex process takes about 3-5 hours per order. Due to the large order volume and meticulous quality inspection, our average processing time at that time has been temporarily extended from the usual 7 working days to 15-20 working days. We sincerely apologize for any inconvenience caused by these delays and thank you for your understanding.
Has not been shipped after a month and 10 days. Wanted order but not expecting to ever receive
Reply from letbricks.com2025-04-18
Hello friend, we understand your feelings of waiting for the product. Please allow me to explain that we experienced a surge in orders at the time of your purchase. Our products require manual quality inspection, and all parts of each MOC kit are individually checked by hand to ensure accuracy and quality. This complex process takes approximately 3-5 hours per order. Due to the large order volume and meticulous quality inspection, our average processing time at the time has temporarily been extended from the usual 7 business days to 15-20 business days. We apologize for any inconvenience caused by these delays and thank you for your understanding.
Ordered 1/18/2025 to date
3/1/2025 not delivered even after
Multiple communications. Do not use.
Reply from letbricks.com2025-04-18
Hello friend, in January 2025, we have experienced a surge in orders. As every product is taken seriously by us, all parts of each MOC kit are individually checked by hand to ensure accuracy and quality. This complex process takes about 3-5 hours per order. Due to the large order volume and meticulous quality inspection, our average processing time at that time has temporarily increased from the usual 7 working days to 15-20 working days. We sincerely apologize for any inconvenience caused by these delays and thank you for your understanding.
It looked ok, the quality is fine, it was fun organising the thousends of bricks and parts. Pity some are missing, but it happens also with official lego, so overall i am quite pleased. Nice
Reply from letbricks.com2025-04-18
Hello friend, we are honored that you have enjoyed our product. Thank you for your affection. All parts of each of our MOC kits are individually checked by hand to ensure accuracy and quality. Despite our rigorous process, manual inspection may still result in a small error rate of about 0.5% (e.g., missing or incorrect parts). If you encounter a missing part, don't worry, we will provide you with a replacement free of charge.
Hate using phone or iPad for instructions
Want a book instead
Ya ya your saving trees and that’s good
Reply from letbricks.com2025-04-18
Hello friend, please allow me to explain to you that due to the particularity of MOC, most of them are produced in small batches, and electronic instructions are easy to update and modify, and it is more convenient to bring customers newer designs. Only some mass-produced box brands will have physical instructions. In any case, I am very grateful for your support of our products and hope to serve you again.
I tried to place an order last night which did not go through. I went to check out tonight and the prices for both items have gone up. I'll pass, thanks anyway..
Reply from letbricks.com2025-04-18
We feel deeply guilty because the price change has troubled you. If you have any favorite products in the future, please feel free to contact me. I will definitely help you pay attention to discount information as soon as possible and try my best to let you enjoy a satisfactory price. Thank you for your attention and affection. Looking forward to serving you again.
Sets purchased were U18B NYC & U18B CSX. The quality of the bricks I found to be outstanding. I found on one of the motors a connection pin was broken but it didn't keep me from finishing the MOC build. The other set did not include the train wheels and couplers. I had few other issues with each set. As an experienced brick builder I found these few issues did not keep me from enjoying the sets. It did take a few attempts to access the instructions but that wasn't any major problem. The only other issue was how the MOC seemed overly complicated (while I understand this because of external details) it seemed that in places inside of the body that too many bricks were used and the ability to connect those bricks as one large subassembly was difficult.
Great experience. The engine came complete without mising anything. I will buy again for sure. Even it was Christmas the package arrived after 3 weeks in Greece. You deserve 5 stars for my experience
Reply from letbricks.com2025-04-18
Thank you for your satisfactory evaluation and your support and trust in our products😊We hope to serve you again. Have a nice day.
Ordered the Letbricks EMD SD90/43MAC H2 version by Jepaz. Shipping was real quick and attention by customer service was great! Item came with a few missing pieces, but I was able to ask customer service for them and they sent them real quick again! The only downside is the instructions manual, for it is very intuitive in many steps and not so clear if you have, like me, a small screen. For everything else, it was great buying from them, wonderful fun building the locomotive and the result is amazing! Totally recommended!
Absolutely amazing company ordered the fairground ride SKID very good quality bricks works very well will be making future orders I recommend letbricks 100%thay always keep in contact with you if you get any problems letbricks sort it out for you Top company thank you letbricks
The F-14 is a great build so far, however, the printed control panels were substituted with normal unprinted ones. I tried to get them replaced, but they do not print the bricks I am missing, so I am having to source them from a couple of other brick outlets.
Just to be clear, I did contact Letbricks and I was told that they do not print the printed dashboard bricks. They substituted plain unprinted bricks for the printed ones.
Reply from letbricks.com2025-04-18
Hello friend, if you encounter wrong parts, you can email us. We will provide you with replacement parts for free. We are sorry that you have to go to other building block companies to buy building blocks that should be provided by our company. If you have any questions, please feel free to consult us. We look forward to serving you again.
Update：Hello, We are sorry that we did give you a bad experience. We have not been able to successfully mass produce printed parts due to insufficient minimum order quantity. If our service does not satisfy you, please email me and I will refund you the money for the printed parts. I hope you can enjoy the assembly experience. Have a nice day.
My shipment did not arrive yet 5 weeks after my order.
…..update…: My order arrived at some point and the reply was very friendly. I understand the difficulties of fast grow businesses.
Updated my Rating from 1-4 best regards
Reply from letbricks.com2025-04-18
Hello friend, please allow me to explain to you that the delivery process of preparing MOC is relatively long. We usually have customers place orders - we pick the goods - arrive at the warehouse for quality inspection - if there are missing parts in the quality inspection, we will purchase the parts again - pack and ship, so the whole process will be affected by the supplier's logistics and the progress of quality inspection. It is not that we deliberately delay the delivery. We are also very sorry for the trouble caused to you!
If the customer purchases some MOCs that we have in stock, that is, we sell very well, we will prepare a certain amount of inventory in the warehouse, so that the customer can receive the goods in about 3-5 days after placing an order, because we can ship on the same day.
We really hope to ship to customers as soon as possible, but the sales process of MOC is more complicated than that of ordinary goods, so we are also constantly improving, hoping to let customers receive our products more quickly.
Update: I'm honored and happy to hear that your shopping experience didn't continue to be bad. Thank you for your understanding and support. I hope you can enjoy the building process.💌
They still haven't fixed the issue, never buying here again
It took over a month for them to process my order, so it was late for Christmas plus only two items out of five were delivered AND to the wrong address on top of that! they sent it to my billing address instead of my shipping address. I even emailed them saying that the addresses were wrong and they said they would fix it and still got sent to the wrong one with partial order.
Reply from letbricks.com2025-04-18
Dear friend, We are sorry that you have had a bad experience due to our logistics interception failure. If you have any questions, you can send us an email and we will reply you within one day. I would like to express our apologies again for the operational errors of our staff! I hope you have a nice day.
4+ wks for delivery; missing parts; bad directions
Took over 4 weeks to arrive to US. Some major parts were missing, so couldn't finish the roof or a few other decorations. It's a beautiful piece overall, but directions are horrible, with pictures of what to put where sometimes completely obscured by another drawing. The missing parts are inexcusable. Will email them for resolution on that.
Reply from letbricks.com2025-01-04
Hello sir
Letbricks greets you!
Sorry for the inconvenience! We will resend the required parts for free. MOC parts are hand-sorted. Although we have strict quality inspection procedures, there is still a 1% chance of missing parts. Thank you for your understanding
I ordered a package nearly three weeks ago and paid an extra $29.99 for an expedited shipping for a special child on Christmas and all they stated is there shipping process. They clearly are a scam as they won't give any detail about the delivery or if they even shipped it. Not smart to order with these thieves.
The set was well packaged and i like that letbricks is able to create a link between customers who want to build a collection and designers who provide qualoty sets
Lesdiy
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