Great Experience
Ms. Shelly was very knowledgeable, helpful, and kind. She made sure I knew how to properly access my storage unit, and ensured I had the best deal at sign up.
Founded in 1982, Life Storage is an owner and operator of premier self-storage facilities committed to be the best self-storage option for customers, the best employer and neighbor in the communities it serves.Life Storage offers best-in-class storage solutions with high-quality customer service, engaged and knowledgeable employees, convenient locations and facilities with impeccable housekeeping standards, and a full suite of amenities including climate-controlled units, drive-up access, and value-added services such as fully furnished office spaces and meeting rooms.
Written by the business, not verified by us.Life Storage (www.lifestorage.com) has a 3.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 32% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-09-04.
Ms. Shelly was very knowledgeable, helpful, and kind. She made sure I knew how to properly access my storage unit, and ensured I had the best deal at sign up.
They guys in the front office were amazing! Very knowledgeable and helped make this difficult time in my life better.
Kelly the manager made the rental process nice and easy. She was very polite and courtesy.
Debbie was very polite, very helpful in explaining everything in our contract for renting the unit. She is a very funny & sweet person to talk to.
They were very informative and helped me pick the right story for my needs.
Palmina made the process easy and understandable. Very helpful and competent
Courteous and knowledgeable staff. Very pleasant people to do business with.
Staff was so wonderful, knowledgeable and friendly. I am super excited to have my belongings here. Very clean and secured.
Very simple process to reserve and contract the space. Loved the fact that I was presented with several options on space availability before I made the commitment.
The gentleman was very polite but yet informative.. Very patient and helpful with me while I made my decisions. Place very clean, and has everything you need for storage...
We have been with SELF STORAGE over 11 years. The current manager at our North Scottsdale location, Dan, is exceptional Dan is always going the “extra mile” for his customers. I have appreciated Dan while moving from a large storage unit down to a smaller one. He really is an asset to your company & very pleasant to work with.
Excellent Customer Service; CJ Jourdain, Store Manager is an asset to your organization. Convenient location.
Nicole Everett was awesome And a clean secure environment for my storage needs!
Both Sharon and Susan were great .. They really attended to my need . They were kind, courteousand patient . They made my experience a great one .
Manager was so helpful. Amazing customer service, answered every question and was ver thorough! The facility is really beautiful!
Thank you Angela Hurt for making our experience in renting a 40ft space for a couple of work vehicles a pleasurable one. Your professionalism, wonderful personality, and work ethic is sincerely appreciated. You brightened our hectic day with your smile and great conversation. Thanks again.
I spoke with Greg over the phone and he was very helpful as he gave me useful info, extended my reservation, and was a great help when I arrived. He got me set up and showed me my unit. The light didn't come on at first but he wasn't hesitant to fix the issue. He got it to come on and all was good. He was very kind and I feel good about where I will be storing my things.
The spectacular performance in customer service given at the facility by the staff. They were very attentive to my needs and helped me to expedite my request.
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