It was a awesome experience
It was a awesome experience. Thank you
About Life Storage
Data updated- Website
- www.lifestorage.com
- Category
- Home Services
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 0% (0/71)
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About this business
Founded in 1982, Life Storage is an owner and operator of premier self-storage facilities committed to be the best self-storage option for customers, the best employer and neighbor in the communities it serves.Life Storage offers best-in-class storage solutions with high-quality customer service, engaged and knowledgeable employees, convenient locations and facilities with impeccable housekeeping standards, and a full suite of amenities including climate-controlled units, drive-up access, and value-added services such as fully furnished office spaces and meeting rooms.
Written by the business, not verified by us.Is Life Storage legit?
Life Storage (www.lifestorage.com) has a 3.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 32% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-09-04.
What people say
My first visit there to rent a storage…
My first visit there to rent a storage and it was met by Barbara who explained to me in full details price experience there the way things work she also took me to show me the storage it was very very courteous caring professional attitude all around nice person she really had a way against a person to rent a storage is good to have someone to work with like that you see like them days is gone she brought it all back very professional attitude
Expensive and yucky
They have raised the cost of my unit from 85 to 175 over the years. It smells like dead mice. It’s in an awful part of the city and I think homeless people are living in some of the units
Tatiana’s service was excellent!!
Super nice
Both ladies were so helpful at the Pflugerville location!
Upon reserving a storage unit
Upon reserving a storage unit, I received a call to come tour the facility. I went in and was greeted by a friendly face. I was given the tour and was helped with finalizing the rental, signing up for the app and using the gate keypad. I would absolutely refer this facility to any friends looking for a storage unit, based on my experience with the staff, as well as the condition of the facility.
Life Storage is a joke had it for three…
Life Storage is a joke had it for three months they went up on my rate without telling me I’ve only been a day or two late they charge me $20 and now having financial difficulties. I’m late eight days and they locked me out. How ridiculous is this!!!!!
Great place to rent from!
What a breeze to rent the space here at Life Storage! Special thanks to Whitney for all of her help and information. Highly recommended! A+!
Kyle went out of his way to make me…
Kyle went out of his way to make me feel welcome and his attention to detail saved me money.
Great customer service
Great customer service, clean storage unit.
The lady was awesome went the extra…
The lady was awesome went the extra mile to get it done. Nice units clean property. It was an amazing experience. I have some mental health and she went above and beyond to make sure I understood everything. I happy I called them.
Jasmine was fantastic
The manager Wanda was soooo…
The manager Wanda was soooo professional. So knowledgeable about the storage units. I am so glad I came here
Simple and Easy
We rented a space to park our RV from Cassie at Life Storage
We rented a space to park our RV from Life Storage today. The property is new, spotless, and secure. The process of renting the space was quick and easy. Our customer service representative was knowledgeable and kind. Which is head and shoulders above the service I have received anywhere else this year.
I needed to rent a space for my son in…
I needed to rent a space for my son in Louisville and I'm out of state. Danielle at Life Storage at 201 E Market Street in Louisville was amazing. She helped me through the paperwork over the phone and even called back to let me know that I was successful. Kudos to Danielle and thank you for your incredible customer service.
Wonda
Wonda, a wonderful employee made the difference. I have never rented an off site storage space, i had many questions, Wanda took the time to work with me. Ginny
Great Staff
Great Staff, Professional and Friendly. Bill and Lee are the best. Highly recommend
Jenny was amazing!
Jenny was amazing!! Very helpful and knowledgeable. Very professional!
Tausha was WONDERFUL
Tausha was WONDERFUL! She answered every question we had with patience and knowledge. She guided us through each step of the process and make sure we didn’t have any questions left unanswered. She even gave us information. We hadn’t thought of. She showed us where the security cameras replaced, she let us screenshot the map she let us do a practice run through to make sure we were not confused about the access process. She made us feel very confident and comfortable that our car is safe and secure. We are thrilled with our experience.
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