About LightInTheBox
Data updated- Website
- www.lightinthebox.com
- Category
- Events & Entertainment
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 984 reviews
- Replies to negative
- 41% (151/372)
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About this business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, which are available in multiple major languages.
Written by the business, not verified by us.Is LightInTheBox legit?
LightInTheBox (www.lightinthebox.com) has a 3.1 out of 5 rating on OK.one, based on 984 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 42% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 41% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently point out that the online platform is exceptionally clean, well-organized, and very simple to navigate when searching for desired products. Shoppers truly appreciate the huge selection of merchandise available, noting that prices remain very reasonable and affordable across various categories. However, some customers also noted recurring issues with receiving incorrect clothing sizes, wrong item colors, or products that completely failed to match online descriptions. A few other people also felt that navigating return policies, obtaining full refunds, and dealing with unexpected subscription fees created significant frustration during their shopping journey.
Auto-generated from all reviews of this business. For reference only.What people say
Great product at a great price
EASY TO SELECT ITEMS AND PAYMENT…
EASY TO SELECT ITEMS AND PAYMENT OPTIONS WERE VARIED TO SUIT
Easy to order
Easy to order, and I have had good luck with past orders.
Information was provided with exactly…
Information was provided with exactly precisely as I wanted it
Easy & Prompt Delivery
Easy. Have always found deliveries come promptly and haven't had any issues with this Company.
Easy to order
Easy to order. Shipping is high but understand why.
Easy to use.
Easy, great choices.
URGENT RUSH DELIVERY
Please rush order and priority express overnight deliver as I need delivered by Friday Oct 30th. Thank You so very much.
Helpfull
Easy to order
Reasonably priced
Reasonably priced. Ease of shopping and good selections
Lots of choices of mens clothing.
I like the clothes
Went well this time
prices are fair. Prices or pretty good but shipping is…
Prices or pretty good but shipping is so hi that I can't by as much. Had to put several thinks back.
This is a gift for a friend recovering…
This is a gift for a friend recovering from surgery. Was accepted as such, and easy form to fill out. Anything you can do to expedite the order quickly would be appreciated.
The boots I received were the wrong…
The boots I received were the wrong size. They were absolutely no use to me because of this. Despite emailing ‘customer services’ which was incredibly difficult to find in the first place, I have had no success with my refund. My emails have bounced back, I have been offered an automatic partial refund and yet been told that if I wish to have a full refund, just let them know! Impossible! I have been trying to return the boots for over a week with no success. I will not be using this company again.
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