Great products to choose from and easy…
Great products to choose from and easy checkout
About LightInTheBox
Data updated- Website
- www.lightinthebox.com
- Category
- Events & Entertainment
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 984 reviews
- Replies to negative
- 41% (151/372)
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About this business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, which are available in multiple major languages.
Written by the business, not verified by us.Is LightInTheBox legit?
LightInTheBox (www.lightinthebox.com) has a 3.1 out of 5 rating on OK.one, based on 984 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 42% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 41% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently point out that the online platform is exceptionally clean, well-organized, and very simple to navigate when searching for desired products. Shoppers truly appreciate the huge selection of merchandise available, noting that prices remain very reasonable and affordable across various categories. However, some customers also noted recurring issues with receiving incorrect clothing sizes, wrong item colors, or products that completely failed to match online descriptions. A few other people also felt that navigating return policies, obtaining full refunds, and dealing with unexpected subscription fees created significant frustration during their shopping journey.
Auto-generated from all reviews of this business. For reference only.What people say
Trustpilot reviews help us decide on product
helped me find the item I want
Easy to understand
Very high shipping rates
Easy to navigate
I liked the available choices and was…
I liked the available choices and was happy with the shipping time.
Lot of choice but pricy shipping
Lot of choice, easy purchase, reasonable price. Cost of shipping plus all the insurance add ons plus the constant email begging lost 2 stars though.
more dimensions including weight would…
more dimensions including weight would be useful
Very easy to order
Nice choices
Nice choices. Showed items that met my criteria.
I am happy to be shopping here.
Applying the Discount Difficult
The shopping experience was great...placing the order was not.....I couldn't get the 15% discount because there was no place to enter the 4-digit code sent to me...Very disappointed.
good
There are too many choices!
Review of product was sufficient for me…
Review of product was sufficient for me to make a decision.
fast and no problems
Easy to check out.
Easy to check out. After I get the order I will rate the product.
you had the size i wantedqqq
Size available
Great site with lots of choice
Price
Price and quality
Very well
Very well. Quickly and safe!
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