Professional Outdoor & LED Products
Written by the business, not verified by us.Lightmalls (www.lightmalls.com) has a 3.6 out of 5 rating on OK.one, based on 351 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 32% give 1 star; The business has replied to 82% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-10-24.
It’s been a little over 3 weeks since I placed my order and it still has not arrived. I sent 2 or 3 emails to find the status of the order and was told that I should be receiving it soon. The last email was about 10 days ago.
Hello, sorry for taking so long to reply to your message, we have found that your package has been successfully delivered, tracking number: LY771965339CN
Shipping bit long but service is good.
I had a faultless service and my fenix headlight arrived earlier than expected 👌👍
Very pleased with my Fenix and Lightmalls. They supply quality products at a reasonable price and delivery is tracked from door to door.
Will order from them again. Fast email response time. Received 1 of 2 orders (a battery) works perfectly so far. Second order should be here in a few days can’t wait. Thanks guys.
I ordered 3 New SIPIK SK68-3W. One of the torches did not work upon arrival. Their replay, "Please send us a video about the defective product, so that we can help you solve the problem faster". How do you use a video to solve a dead torch? I do not have a camera. Lightmalls worked very hard to make things right! They provided a new replacement flashlight
For the inconvenience caused to you, please forgive me. Please provide a video about the defective product, so that we can report to the factory where the problem is, and then we can help you repair it or send you a good flashlight
I was do pleased with the service from ordering the torch to receiving it was only 7/8 days package arrived in pristine condition really happy with it
I have not received my package I ordered almost a month ago?????
Your item departed our MID CAROLINA-CHARLOTTE NC DISTRIBUTION CENTER destination facility on May 19, 2021 at 11:36 am. The item is currently in transit to the destination.Please wait patiently for about two days to receive the package
I received the shirt I ordered a extra large but the shirt appeared to be a boys small with no tag I was ripped off angry
Hello, can you send us some pictures so that we can handle it for you.
I bought x2 HC35 - 2700 lumin Headtorches and one arrived with the charging port lose unable to charge. I returned the faulty one and asked for a refund and it was agreed £75. I checked arrival 12th April and told it had not arrived. I confirmed tracking and it had been signed for 8th April. The headtorch was already fully charged and I had used it twice before I noticed the fault when trying to top up the charge. They said it had a few light scratches so I agreed to a reduced refund of £50 (one-third off) and this was accepted my Lightmalls. Weeks passed and I chased them to be told that fault would be fixed and returned, not the refund they had originally agreed. I was expecting a refund because hearing Lightmall's acceptance of £50 refund I had bought an alternate light elsewhere. I have not received my promised refund but now have my Headtorch back. The cost of returning the item to China is over double the original shipping when bought if returning for a refund or repair if China. I would look for a UK supplier rather than the trouble purchasing with these people.
Hello, I am really sorry for the inconvenience. Would you please provide us with your order number for inquiries?
Best price I could anywhere online. Shipping was quick
Hello, sorry for taking so long to reply to your message, we inquired that your package has been successfully delivered, tracking number: LY741580153CN
Received 3 flash lights. 1 of them is dead out of the box! With the 2 good ones I've isolated the problem to be with the led module. How do I get a replacement or fix? Your Shipment #SPLM210419-30592 for Order #LM21041852017 New SIPIK SK68-3W Torch 1*Cree Q3 3-Modes 120 Lumens Zoom Led Flashlight (1 x AA/1 x 14500 Battery,Not include)-Black M02103 3
Please send us a video about the defective product, so that we can help you solve the problem faster
The payment for two flashlights was taken out of my account on April 13 and this is the only contact I have had from the company and today is May 10. No tacking numbers, nothing. I am more than a little disappointed and concerned if I will ever get my flashlights and they want a review for products I have not received. I won’t be ordering anything from this company again.
Hello, sorry for taking so long to reply to your message, we have found that your package has been successfully delivered, tracking number: YT2110321266113163
After waiting over a month for this bike light, it finally arrived today. I was expecting a light that flashes red that is needed for riding on the road, along with other features. Even though the red light has different stages of brightness, this is not what I wanted. I guess I got what I paid for, should have bought a more expensive light. I think I will contact the company and see about returning it.
Hello, if you encounter any problems during the use of the product, you can contact us via email [email protected]
Excellent product, I am extremely happy with my purchase, and I would buy again.
We paid for extra fast shipping (till 7 days), but recieved package after 20 days. They told us that manual will be inside the package but there is no manual. They dont answer emails anymore...
Hello, sorry for taking so long to reply to your information, if you need the manual, you can contact us by email [email protected].
They must have forgotten about me because i never got my batteries. Been over a month now. Still havent gotten my money back yet either. Currently In paypal dispute.
Hello, logistics shows that your package has been successfully delivered, tracking number: 9374869903506605295422
I love the 1000 watt battery.and the self cooling charger. You people are awesome. I am keeping what I bought bookmarked incase I need more 1000 watt battery packs for future Ebike and DIY motor vehicle project's. 5 stars. Most definitely.
Great flashlights and delivery is reasonably good
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