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Home & Garden

Lightmalls

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351 reviews

3.6351 reviews
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About Lightmalls

Data updated
Website
www.lightmalls.com
Category
Home & Garden
Location
China
Status
Unclaimed
Last 12 months
7 reviews
Replies to negative
82% (96/117)
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About this business

Professional Outdoor & LED Products

Written by the business, not verified by us.

Is Lightmalls legit?

Lightmalls (www.lightmalls.com) has a 3.6 out of 5 rating on OK.one, based on 351 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 32% give 1 star; The business has replied to 82% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

XHP70 Overheating Issues

I’ve bought several 12T6 lights from this company in the past for MTB night riding and they work pretty well. But I recently purchased an XHP70 which has issues. When used on full power it overheats and the light starts strobing. In addition the low voltage warning comes on after only a few minutes, when a 12T6 on the same battery only does this after a couple of hours. Lightmalls have admitted these are issue with the design but their only suggestion is to run it on low power (lower brightness than their 12T6) and only occasionally on full power. They took down my review of the product on their website, so I’m posting this here to inform others in advance of a purchase.

Reply from Lightmalls2023-04-19

Hi, Sorry for not satisfying you, the product is still under warranty, if the product has quality problems, you can send it back for replacement or repair.

I ordered a headlight 4 weeks ago and…

I ordered a headlight 4 weeks ago and haven't received it yet. No offence and no bias, it's a Chinese company and items are shipped from China.

Reply from Lightmalls2023-02-15

Hello, I'm really sorry for the inconvenience. Due to the main National Holiday in China (Chinese Lunar New Year), we were on Vacations from 18th Jan to 30th Jan for this very special traditional festival. During holidays,most of the factory suppliers and couriers will not be operating during this period.So we will deal with your orders and problems after the Chinese new year! Now we are over the holidays and logistics have resumed. Hope you can understand.

Do not order anything from them

I bought bike light with speedometer on 28/12/2022 from them. It’s 04/02/2023 which is more than a month and never arrived. They keep telling me it’s on its way. Please please avoid this seller. I’ve to open a claim through PayPal. Luckily I paid through PayPal. Strongly don’t recommend.

Reply from Lightmalls2023-02-15

Hello, I'm really sorry for the inconvenience caused to you. After placing the order, we will package and deliver the goods within 24 hours, and the delivery time will probably take 7-10 days. If you have not received the package for a long time, please contact us, we will contact the carrier to help you confirm the status of the package.

Ordered my item Dec 2 and as of Jan 4…

Ordered my item Dec 2 and as of Jan 4 it hadn’t shown up. I contacted the company and they told me that I would have some information within 2-4 days and to not worry. It’s now Jan 16th and I haven’t heard a thing from them.

Reply from Lightmalls2023-02-15

Hello, Sorry to keep you waiting, can you provide us with the order number for inquiry? We will contact the carrier to help you confirm the status of the package.

Coming from China

Coming from China, I was a little nervous at first. Turns out, the items arrived within a very reasonable time and the price was excellent. The tracking of the items was a very nice thing to have. My items arrived before Christmas and everything was perfect. I will definitely use Lightmalls again. Thank you!

Do not order from this business

Do not order from this business. They are shady, untrustworthy and will absolutely rip you off the first chance they get

Reply from Lightmalls2023-01-02

Hi, Sorry for not satisfying you, we will try our best to improve our service and strive to satisfy our customers.

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